This trampoline pad is made from a tough weatherproof PVC which is reinforced with embedded nylon mesh to ensure long life under the harsh Australian sun. The pad is fitted with an 11cm PVC skirt which hangs down over the frame. This assists in locating the padding and also improves the appearance of the trampoline. Durable elastic ties under the outside edge of the pad at regular intervals tie the padding down securely to the frame. The internal padding is a high density 15mm thick synthetic foam rubber. Examination by the company of such goods (or photos of the faulty goods if requested) shall disclose to its satisfaction that such defects exist and have not been caused by misuse, neglect, accident, improper storage, installation or handling, other incorrect or lack of proper maintenance, opening cartons with blades, or by repair or alteration not affected by the company. To qualify to return an item under this Policy, Products must be in original unopened and unmarked packaging, along with all included accessories and manuals, be in new pristine condition suitable for resale, and must not be damaged or used in any way by the customer during the time the item is in the customer's possession. You must comply with the directions of Klikas staff in order for the return to be effected. You must return the Products for which You are seeking a refund at Your own cost and You must comply with the directions for returning the Product that Klika staff provide to You. You will remain responsible for the goods until such time as they are received at the address supplied by Klikas staff. Klika will accept no liability for any loss or damage which may occur during transit. After receiving the returned Product, Klika will as soon as practicable assess the returned product and issue a refund as soon and You will be provided with an email acknowledgement of same. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.