My IPhone 12 was delivered and I was pleasantly surprised by the item. I ordered a good instead of excellent in hopes the difference would not be an issue. It was absolutely flawless in my opinion. The truth will rely on the performance. I had my local ATT tech check it out for me. He said it appeared to be in good working order. Thank you Backmarket for a great transaction.

I didn't open package. I was already intrigued by the refurbished knowledge put out by your team. However, not knowing what customizing my I phone entailed, I returned phone for one in better cosmetic condition. I understand that both fair, good and excellent will all work the same. I just figured for a few more dollars I would get one that looks good too.

Condition was as exactly as described, excellent with new battery. The price of the phone was also reasonable. The only negative feedback I can give is regarding the packaging. The phone was rattling around in the box with a rolled-up charging wire. The screen was protected with film but the rest of the phone was not protected. Not sure why the phone was not more secure and/or bubble wrap was not used in the Back Market box it arrived in. Supplytronics, the refurbisher/seller of this phone, has a good reputation on eBay (one of the reasons why I felt confident about this purchase). Having said that, I prefer to purchase refurbished phones on Back Market. No hassle 30-day refund policy and one year warranty. Can't go wrong with that! Plus, all phone batteries at Back ... MoreCondition was as exactly as described, excellent with new battery. The price of the phone was also reasonable. The only negative feedback I can give is regarding the packaging. The phone was rattling around in the box with a rolled-up charging wire. The screen was protected with film but the rest of the phone was not protected. Not sure why the phone was not more secure and/or bubble wrap was not used in the Back Market box it arrived in. Supplytronics, the refurbisher/seller of this phone, has a good reputation on eBay (one of the reasons why I felt confident about this purchase). Having said that, I prefer to purchase refurbished phones on Back Market. No hassle 30-day refund policy and one year warranty. Can't go wrong with that! Plus, all phone batteries at Back Market have a minimum 85% or better battery - other vendors (Reebelo for instance) on average charge more for phones with batteries above 80 percent. I only purchased this phone with a new battery because that is what my wife wanted!

I m really happy with my new iPhone 12. I got the purple one because it s my favorite color. The price was perfect and as of right now, I m not having any problems with my refurbished phone. It works way better than my 12 that I recently had. My birthday present to myself. I m a happy customer and will be ordering my daughter s phone in 2 weeks for her birthday. Thanks for the fast shipping too! Lastly, UPS made sure my phone was brought to my apartment and not left with concierge. I m so thankful! 10 stars!

The refurbished iPhone 12 was perfect and exactly as advertised. The transition from my old 8 was super easy, (Purchased from Back Market 3 years ago) and I was able to sell that back for some additional $ through the same partner. This is the third time I've purchased from Back Market (the second time buying a phone) and I recommend this site ALL THE TIME to my friends. Thank you!

Apple iPhone 12 128GB Refurbished - Blue

First of all, refurbish service is not by Apple.Secondly, the refurbish service company left their catalog in the box, we found that the price of the phone is high level, but the quality is poor level. In the supplier website, the phone should only very minor scratches. The iPhone I received has scratches on the camera and next by paint was peel off. The customer service said as this is a refurbished, I have to accept it! I cannot understand why I pay higher price and I have to accept the poor quality. Especially the supplier put the grade guide in their website to let me know what I expected.

Iphone 12

I was super hesitant since it is pre-owned and I read some not so good reviews as well. But the Iphone 12 I got was great. It does have some minor scratches on the side of the phone which is fine with me because again, it’s preowned. But the overall function of the phone is in great condition, just like new. Camera is clear, battery life is good as well, I can last a whole day without charging even when I use my phone a lot. It charges fast as well. The phone comes with a pin removing tool and a non apple lightning charger. Overall, very pleased with this purchase

No noticeable wear on pre owned iPhone

Replaced my wife's iPhone 7+. Looks great with no noticeable wear. Easily transferred everything from the 7+. Swapped in the Sim card and we're off and running. We wife reports that it seem much faster than her old phone. Apple goodness at a reasonable price.

overview of the phone

It came 2 days earlier than estimated delivery. Received in perfect condition. it comes with a cable, NOT including charger cube. it comes with a sim eject tool as well.phone looks good I noticed the paint around the camera is peeling but it's hard to notice, it just looks like dust.audio is great, screen is great, works fast, set up is very easy. camera is perfect.I received mine with a battery health of 84%.