No way I'd pay what Apple wants for their newest phones. I've never bought one new or gotten one through a carrier. Great value though in the used market especially through Swappa. I've been using iphones a couple of years or more old since the first iPhone 4 I bought years ago. I've been using an iPhone 6 for several years now because I haven't seen enough improvement to warrant paying for another one. After reading about the newer versions for some time I decided there was enough improvement in the camera system, procession power and display to warrant upgrading. The Xs seemed to be the best value for money spent. Swapping over was easy following directions I found online. Phone is working great and does seem to be a decent improvement over the 6s I just swapped from.

Bought a refurb that used to belong to my dad (he had it for about 2 years) so you can take this with a grain of salt. The face recognition started waning over time, until about 2 months after I bought it when it stopped working altogether. Then one day the cellular completely stopped working and it said I needed to download the update for it to work. I did, but instead of starting up again, it totally crashed - apparently it was hardware failure (my husband works for Apple). It was disappointing since I’ve never had an issue with an apple product before, they all have lasted me insane amounts of time, stupid amounts of travelling, wet, muddy, and sandy conditions (maybe I shouldn’t go jogging in the rain?) lots of screen cracks (still worked though!) Unlike the ... MoreBought a refurb that used to belong to my dad (he had it for about 2 years) so you can take this with a grain of salt. The face recognition started waning over time, until about 2 months after I bought it when it stopped working altogether. Then one day the cellular completely stopped working and it said I needed to download the update for it to work. I did, but instead of starting up again, it totally crashed - apparently it was hardware failure (my husband works for Apple). It was disappointing since I’ve never had an issue with an apple product before, they all have lasted me insane amounts of time, stupid amounts of travelling, wet, muddy, and sandy conditions (maybe I shouldn’t go jogging in the rain?) lots of screen cracks (still worked though!) Unlike the other iPhones and MacBooks I’ve owned in the past with durability of steel, I treated this iPhone X like a pampered princess. It didn’t go running with me in the rain, was never exposed to water, never stopped, and had zero screen cracks. Yet somehow it was the only one to go. Apparently this hardware issue is relatively common with iPhone X, but fortunately they seem to have corrected it with newer models.

I absolutely love my new iPhone XS! The battery health is at 95% so it’s practically a brand new battery in here. It’s a very beautiful looking phone and is very responsive especially with the face recognition. That works very well even in low light settings, or if you have sunglasses and a hat on. I was surprised at how accurate that was. The battery lasts all day easily and I’ve hardly had any issues with apps crashing or anything like that. I would definitely recommend this for anybody that is looking to upgrade their phone. The one I got is fully unlocked to GSM and CDMA networks so you can use it for any cell phone provider as long as you have a SIM card which it does not come with. It does come with a SIM tool as well as a generic charger and short cable ... MoreI absolutely love my new iPhone XS! The battery health is at 95% so it’s practically a brand new battery in here. It’s a very beautiful looking phone and is very responsive especially with the face recognition. That works very well even in low light settings, or if you have sunglasses and a hat on. I was surprised at how accurate that was. The battery lasts all day easily and I’ve hardly had any issues with apps crashing or anything like that. I would definitely recommend this for anybody that is looking to upgrade their phone. The one I got is fully unlocked to GSM and CDMA networks so you can use it for any cell phone provider as long as you have a SIM card which it does not come with. It does come with a SIM tool as well as a generic charger and short cable which I just have tucked away as spares.

Disappointed

This Iphone XS appeared to be in new condition with a screen protector pre-installed. There was a blemish on the screen, however, I had to remove the screen protector to determine if it was the screen or screen protector. It took a significant amount of time to update. Once in use, the screen function seemed intermittent with the screen freezing. The phone began typing on its own. I completed a reset, followed by factory restore and went to my provider for a new sim card. The phone is working with continued intermittent screen freezing. Disappointed it cannot be returned at my local best buy. Additionally, it was shipped by an international company. It is a significant risk purchasing a refurbished phone.

First Time Happy Customer

This is both the first time that I have ordered from Gazelle as well as being a new iPhone user. I originally tried purchasing a "good" phone, which was showing as being in stock but upon checkout, they were out but offered an upgrade to "excellent" at the same price. I was happy with that and a good business move on their part. Upon receiving the phone, the cosmetic appearance appeared as new. The battery health was at 85% which, I would have been happier if it were better but perhaps my expectations are too high given that it is an older phone. My phone is "unlocked" and my son was able to get it up and running with my former android sims card, only my phone contacts & photos wouldn't transfer, which is a pain but I don't blame the phone for this. My tech-savvy ... MoreThis is both the first time that I have ordered from Gazelle as well as being a new iPhone user. I originally tried purchasing a "good" phone, which was showing as being in stock but upon checkout, they were out but offered an upgrade to "excellent" at the same price. I was happy with that and a good business move on their part. Upon receiving the phone, the cosmetic appearance appeared as new. The battery health was at 85% which, I would have been happier if it were better but perhaps my expectations are too high given that it is an older phone. My phone is "unlocked" and my son was able to get it up and running with my former android sims card, only my phone contacts & photos wouldn't transfer, which is a pain but I don't blame the phone for this. My tech-savvy son was able to determine that it is a genuine product, with a good history. All in all I'm very happy. I appreciate the straightforward shopping experience and prompt shipping. If I don't experience any breakdown anytime soon, I will be a return customer.

Phone was great but the battery was bad

I ordered his phone after days if thinking from the supplier known as Mobile Joe on Best Buy. The phone literally came in like 15-16 hours after ordering it was great tbh. The box came with the charging cable the cube, a phone case and the phone itself which was in absolute excellent condition from every angle. It legit looked pretty much brand new but when I checked the battery life it showed me it was 76% which is real bad. I contacted the seller and they told me that the phone shouldn’t go out without a battery life of <85% so offered me a refund or exchange. I sent the product back with no shipping cost but unfortunately they didn’t have the phone in stock anymore so I just took the refund. Overall great customer service and product but it was faulty.

Ripper iPhone 11Pro.

Great iPhone 11 Pro. Has 256 G that is heaps more than I need. Easy to use. Has Face ID as well as passcode. Extremely clear definition of photos. Very long battery life. Bought this brand new in box. Never been opened. Great value. I updated my iPhone from 6 to 11 Pro. Need to get use to swiping more than just pressing home button. I am very happy with the iPhone 11Pro. Photo shows extra back cover I purchased to protect the original silver casing. Front of iPhone 11 Pro I added an extra glass sheet cover for extra protection.

Think well before going for a refurbished product

Pro's - The product recieved was in great shape. LOOKED as good as new. Con's - There is a list, so bear with me 1. The phone had non-branded replaced screen and battery which I came to know when I diagnozed the phone 2. Because the battery is not an authentic replacement, the phone shuts off interminently and then you need to plug it in to get it back running 3. Now Ill have to go to apple store to replace the parts with original parts for the phone to get running properly which will cumulatively cost me more than the actual pricing. Overall, I would probably hold back from buying refurbished product unless the seller has a good number of positive reviews or the product is assured with original replaced parts.

Went from IPhone 13 pro back to Phone XS

I’ve had a numerous range of devices. Pixel 6 and 6 Pro. Every iPhone except for the XR and 14 series. My last few devices were ok ( 12 pro , 13 pro , 12 mini , 12 and 13 mini ) but I think it’s safe to say something was missing. I fell in love with the X series and wish I could’ve gotten a device in great condition however none were in stock. I received a Xs in about 6.8/10 condition with a battery health percentage of 86%. I wish it could’ve been in a little bit better shape but it’ll have to suffice. I was forced to update to iOS 16 after completing the setup. These devices remind me of a time when apple was still innovative and improving. Now it seems as though all the devices are the same and evolving them has been stagnant. I should be okay with this phone ... MoreI’ve had a numerous range of devices. Pixel 6 and 6 Pro. Every iPhone except for the XR and 14 series. My last few devices were ok ( 12 pro , 13 pro , 12 mini , 12 and 13 mini ) but I think it’s safe to say something was missing. I fell in love with the X series and wish I could’ve gotten a device in great condition however none were in stock. I received a Xs in about 6.8/10 condition with a battery health percentage of 86%. I wish it could’ve been in a little bit better shape but it’ll have to suffice. I was forced to update to iOS 16 after completing the setup. These devices remind me of a time when apple was still innovative and improving. Now it seems as though all the devices are the same and evolving them has been stagnant. I should be okay with this phone hopefully I don’t encounter anymore issues.

honest review

well i ordered my phone on that 8th of march 2022. i just received it earlier today. now im gonna tell you everything good and bad about my iphone xs. im gonna start off by saying the outside condition of the phone shocked me. i saw only 3 little scratches on the back which doesn’t bother me. i kinda expected it to be worse because of some of the other reviews i read but yeah the outside condition of the phone is really good. the performance is good as well i haven’t had problems when it comes to that. the phone did come with a charger which i was very happy about. now i am gonna say the only 2 things i don’t like is the fact that the phone came in this weird smartphone. im only truly upset with one thing and thats the battery health which is 77% but thats still ... Morewell i ordered my phone on that 8th of march 2022. i just received it earlier today. now im gonna tell you everything good and bad about my iphone xs. im gonna start off by saying the outside condition of the phone shocked me. i saw only 3 little scratches on the back which doesn’t bother me. i kinda expected it to be worse because of some of the other reviews i read but yeah the outside condition of the phone is really good. the performance is good as well i haven’t had problems when it comes to that. the phone did come with a charger which i was very happy about. now i am gonna say the only 2 things i don’t like is the fact that the phone came in this weird smartphone. im only truly upset with one thing and thats the battery health which is 77% but thats still good compared to my old iphone 6s which had 80% health. i have had the iphone 5c,6,6s, and 12. i do recommend getting this phone if you have anything older than the iphone x. im overall very happy with this purchase and i have to say it is worth it.