Still has issue with MacBooks

These are great monitors! However, they still suffer from the same issue as the PA329CV where certain MacBooks don't work over USB-C. In our office we have two that work and two that don't. I'm troubleshooting to see what hardware is consistent with the laptops that don't work vs the ones that do. Hopefully this review will help start this discussion as there is very little information online right now.I did contact their support and they told me that the firmware updates for the CV version would work for this version. However, the steps to update the firmware don't work and I can't find any information online about how to update the firmware on this monitor.This whole thing is super frustrating and their support is terrible. I use a PC but the rest of our ... MoreThese are great monitors! However, they still suffer from the same issue as the PA329CV where certain MacBooks don't work over USB-C. In our office we have two that work and two that don't. I'm troubleshooting to see what hardware is consistent with the laptops that don't work vs the ones that do. Hopefully this review will help start this discussion as there is very little information online right now.I did contact their support and they told me that the firmware updates for the CV version would work for this version. However, the steps to update the firmware don't work and I can't find any information online about how to update the firmware on this monitor.This whole thing is super frustrating and their support is terrible. I use a PC but the rest of our office doesn't. I love this monitor so far but if you are a Mac user and want to take advantage of the USB-C functionality then I wouldn't recommend this monitor.