Enjoy your favourite wines whenever you like using the Avanti Wine Cooler. Confirmation of your claim can be done by email. To return any item for any reason, the customer must arrange for return regular postage by Australia Post. Please obtain tracking details and advise of the tracking information as soon as your damaged item is sent back to us. Change of Mind Our change of mind or incorrect choice policy lasts 30 days. To be eligible for a return for change of mind or incorrect choice, your item must be unused and in the same condition that you received it.