Chrome Baking Rack/Tray for BOS & Sarino 45L Convection Rotisserie Oven model Bsco1001 Constructed of Food Grade Stainless Steel. Same as rack which is included in the original accessories with the oven. Firma will use any reputable courier of their choice without prior notice. If the goods are found to be damaged, used, abused or tempered with,item condition policy for returns you may not receive a full refund In the unlikely event that a product is faulty, Firma reserves the right to repair, replace or refund. The consumer must return the item to Firma by following the instructions on the Instruction Manual. If the product has failed due to misuse or abuse, Firma will contact the buyer with estimated repair costs.