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Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black
Bose QuietComfort Earbuds II - Triple Black

Bose QuietComfort Earbuds II - Triple Black

Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune technology, these wireless earbuds personalise the noise cancellation and sound performance to fit your ears, so you get deep, immersive sound with powerful bass and the worlds best noise cancellation whether youre at home or on the go. To ensure all-day comfort and long-term stability, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match for the best fit. With a compact, lightweight design, youll almost forget youre wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbuds simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge, and the charging case holds three additional charges for a 24 hours total listening time. Advanced Bluetooth v5.3 capability. In-app EQ control. IPX4 rating for sweat and water resistance.

Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune technology, these wireless earbuds personalise the noise cancellation and sound performance to fit your ears, so you get deep, immersive sound with powerful bass and the worlds best noise cancellation whether youre at home or on the go. To ensure all-day comfort and long-term stability, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match for the best fit. With a compact, lightweight design, youll almost forget youre wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbuds simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge, and the charging case holds three additional charges for a 24 hours total listening time. Advanced Bluetooth v5.3 capability. In-app EQ control. IPX4 rating for sweat and water resistance.

Bose QuietComfort Earbuds II - Triple Black

Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune technology, these wireless earbuds personalise the noise cancellation and sound performance to fit your ears, so you get deep, immersive sound with powerful bass and the worlds best noise cancellation whether youre at home or on the go. To ensure all-day comfort and long-term stability, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match for the best fit. With a compact, lightweight design, youll almost forget youre wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbuds simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge, and the charging case holds three additional charges for a 24 hours total listening time. Advanced Bluetooth v5.3 capability. In-app EQ control. IPX4 rating for sweat and water resistance.

Bose QuietComfort Earbuds II are a sleek, versatile musical companion designed to fit you and everything you do. Engineered with pioneering CustomTune technology, these wireless earbuds personalise the noise cancellation and sound performance to fit your ears, so you get deep, immersive sound with powerful bass and the worlds best noise cancellation whether youre at home or on the go. To ensure all-day comfort and long-term stability, the earbuds come with the Bose Fit Kit that includes 3 different soft, silicone ear tips and 3 different stability bands to mix and match for the best fit. With a compact, lightweight design, youll almost forget youre wearing them. Easily control your music or adjust your preferred level of noise cancellation with the earbuds simple touch controls. Phone calls sound crystal clear. Listen for up to 6 hours on a single charge, and the charging case holds three additional charges for a 24 hours total listening time. Advanced Bluetooth v5.3 capability. In-app EQ control. IPX4 rating for sweat and water resistance.

Price comparison

Price data powered by pricesAPI.io

Last updated at 06/04/2026 05:14:47

TechCart

$245.00

Bose QuietComfort Noise-Canceling True Wireless Earbuds II (Triple Black)

7-day returns

Back Market

$277.00

Bose QuietComfort Earbuds II Earbud Noise-Cancelling Bluetooth Earphones - Black

Free delivery

友和 Yoho

$313.19

Mastercard $100 OFF | Bose QuietComfort Earbuds II - Black 870730-0010 (Open Box Unit)

Delivery $17.90

友和 Yoho

$319.99

Mastercard $100 OFF | Bose QuietComfort Ultra Earbuds 882826-0010 - Black

Delivery $17.90

eBay.com.au

$555.33

Bose Quietcomfort Earbuds Ii In Ear Wireless Headphones - Black

Delivery $45.69

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Reviews

A music producers opinion
15 March 2023DJN

originally posted on bose.com

After ditching my old amazon bought earbuds and wearing over the had headphones for the better part of a year or so, I finally decided to get myself new earbuds. After about a month of research into what's on offer today I decided to use the 90-day risk free trial that is offered directly from Bose and go for the QC2, which are easily one of the most expensive earbuds you can buy, so do you get what you pay for? Yes. But here is my breakdown of all the features, from someone who has been producing and making music in studios for over a decade, I know a little thing or two about sound. So here goes.The Fit:Having the option between 3 different ear tip buds and 3 different wing bands leaves you with a good amount of choice in finding the fit that works for you, ... MoreAfter ditching my old amazon bought earbuds and wearing over the had headphones for the better part of a year or so, I finally decided to get myself new earbuds. After about a month of research into what's on offer today I decided to use the 90-day risk free trial that is offered directly from Bose and go for the QC2, which are easily one of the most expensive earbuds you can buy, so do you get what you pay for? Yes. But here is my breakdown of all the features, from someone who has been producing and making music in studios for over a decade, I know a little thing or two about sound. So here goes.The Fit:Having the option between 3 different ear tip buds and 3 different wing bands leaves you with a good amount of choice in finding the fit that works for you, initially I found a good fit and the earbuds stay pretty firm in my ears for the most part. They have yet to actually fall out but I do find myself adjusting the left earbud quite frequently, as I get the feeling that it's going to fall out. This is quite annoying but manageable, and will be different for each user. I'm confident you'll find a good enough fit. The earbuds are comfortable for long periods of time and I have worn them for working out and they do stay put, but again, I find myself adjusting them a bit. Overall 4/5.The sound:I was expecting great things from the sound but overall, it is okay. It certainly isn't the best I've experienced, but certainly not the worst. The tuning is very well balanced I think, and there's no unusual emphasis on the Bass which is what a lot of companies tend to do so you get a fairly equal sound. I do sometimes find the high ends to be a bit harsh, particularly when listening to distorted guitar solos (Metallica, Megadeth etc) but this isn't too often. I do wish the sound would go louder though, My old earbuds would go very loud before hitting that phone sound warning that said you are in hearing loss territories but the QC2 don't go very loud before hitting that threshold, I find myself on the highest setting before the mark which is annoying because sometimes you want that loudness. This is probably my biggest gripe in terms of the sound, as a musician I appreciate the overall balance that these earbuds provide, but again, for the absolute best sound experience there are probably better earbuds out there. Overall 4/5The noise cancelling and aware mode:Easily the best noise cancelling I've personally ever experienced. The quiet mode setting, truly gets rid of the outside world, it is remarkable. I can walk down the street with the setting enabled, with cars roaring passed me and I barely notice they are there, I'm focused on the sound on my ears which is an absolute blessing. The aware mode, which simulates Apples transparency mode is okay, I find there to be quite a bit of unnatural white noise which can become a bit tiresome after a while but overall it does a decent job. It also has an automatic feature which dampens loud sound around you (for example a door slamming) which is quite cool, but feels a bit weird. The noise cancelling though? Excellent. Overall 5/5The app:I'm really not the biggest fan of the app. It's plain, boring, uninspired and you really don't get a lot from it. There's some tips and 'tricks' on there that really just tell you how to get the best fit for your ears etc. It let's you set two more custom noise settings (letting you adjust the level of noise cancelling and aware mode levels.) There's an EQ which lets you adjust the Bass, Mids, and Highs on the earbuds but you only get 3 bands which compared to other sound apps (JBL for instance) is quite terrible. If you want to adjust the sound I would recommend using a separate app with more customising options. Most of the time I find the earbuds cannot connect to the app anyway and without the connection, you are unable to do anything on the app, rendering it completely useless. Overall once you've had a look at the app, set your EQ preferences and set your noise modes, you won't be using it much and it's quite forgettable.Overall I'd give these earbuds a 4/5. With a good fit, good sound, great noise cancelling and and okay app these earbuds are certainly up there in terms of what you can buy. I do however think they are overpriced. I personally just do not think they are that good to be charging one of the highest prices on the market for earbuds, if you can get these discounted then certainly go for it but at full price, I do think there are probably pretty good cheaper alternatives. If you're main buying point is noise cancelling though, you probably want to take the plunge on these though. Do I regret buying them? No, they are good. But think carefully about how much you are willing to spend.

Best noise cancelling
9 December 2022techsavy

originally posted on bestbuy.com

These are the best noise cancelling earbuds, I have owned Jabra, Samsung, and Sony earbuds also. These have such good noise cancelling that my wife came behind me while I was doing dishes talking to my and said I could hear her and was just pretending I couldn't hear her, but I really couldn't hear her..... Now for the negative, my wife owns a dog training business and there are a lot of dogs that bark, it does a good job blocking out the barking except the very high pitches which you hear a popping sound, which I heard from interference with certain manufacturer machines that have a high pitch sound also.I do dislike how the left earbud is slave to the right earbud, which means you can't use the earbuds independently, with the right earbud being the master bud. ... MoreThese are the best noise cancelling earbuds, I have owned Jabra, Samsung, and Sony earbuds also. These have such good noise cancelling that my wife came behind me while I was doing dishes talking to my and said I could hear her and was just pretending I couldn't hear her, but I really couldn't hear her..... Now for the negative, my wife owns a dog training business and there are a lot of dogs that bark, it does a good job blocking out the barking except the very high pitches which you hear a popping sound, which I heard from interference with certain manufacturer machines that have a high pitch sound also.I do dislike how the left earbud is slave to the right earbud, which means you can't use the earbuds independently, with the right earbud being the master bud. But hopefully they will fix this with a futures update. But what I do LOVE and these earbuds is that I can pause, play, volume up/down, move track forward/backwards, and move between the different ANC seeing simultaneously with the right earbud. This is a phenomenal feature that I believe these are the only earbuds that have.They have definitely improved the Bass in this version and have superior sounds (Sony XM4's still have the best drivers but not much of a difference between these and Don't).Case size is normal for this price range, the obly 2 downsizes is no wireless charging (which I normally never use) and that the earbuds are not magnetic, sometimes they don't get a good connection to charge, but doesn't happen too often).People do complain about the eartip design, which does take a little to get use to, but after having it for a couple weeks, it does help with the ANC.As far as it's shape, I LOVE it. The XM4's, Samsung, and Jabras I would accidently be pressing the buttons taking the earbuds in and out, with these I can mess with them without worrying, which is a stress relieve.Battery life, they are not as good as Jabras, which have the best battery life I have tried yet, but after Jabra, they are are average for the price range. They ANC does drain the battery but as much as other brands, but worth it for how good the ANC is.Price range, the price is about right for what you are getting.Final words, they are the best wireless earbuds I have owned out of multiple brands for what I need. If you want best sound quality, go with the Sony XM4'S the 2022 version, not the /B version (which is having battery drain issues right now due to firmware update). If you want top of the line earbuds in budget I would go with either Jabra or Samsung, which both are GREAT earbuds. But the BOSE have THE BEST ANC, have all controls on the right earbud, great sound quality, and come from a good company. Do they have everything I want? NO, but I won't find an earbud that does. Do I sometimes question these earbuds, yes. Would I buy these again, in a heartbeat. So if you want an overall top of the line for earbuds, these are great!The only reason that I don't give them 5 stars is due to the periodically popping sound, which other earbuds have also (Sony, Dr. Dre) but should be able to be fixed in a software update, which when that happens I will give 5 stars and I am a rough at rating, my wife can tell you that.

Dazzling array of technical and comfort issues made these unworkable.
6 May 2023Cody Patterson

originally posted on Google

I've bought about a dozen audio devices over the last decade. Bose QuietComfort Earbuds II are by far the worst and most frustrating experience I've had.Here are a few of the problems I've had with the QCII earbuds in under a year:1. None of the provided earbud covers fit my ear, so the earbuds constantly fall out and have to be retrieved if I so much as crack a smile while wearing them. Because I'm constantly pushing on the earbuds to keep them in my ears, and pushing on one of them pauses the audio, I'm regularly having to push and then tap again - super frustrating.2. When activated, the right earbud makes a constant and very loud "windy" noise that makes it difficult to hear whatever I am listening to.3. Recently, the right earbud has also started making ... MoreI've bought about a dozen audio devices over the last decade. Bose QuietComfort Earbuds II are by far the worst and most frustrating experience I've had.Here are a few of the problems I've had with the QCII earbuds in under a year:1. None of the provided earbud covers fit my ear, so the earbuds constantly fall out and have to be retrieved if I so much as crack a smile while wearing them. Because I'm constantly pushing on the earbuds to keep them in my ears, and pushing on one of them pauses the audio, I'm regularly having to push and then tap again - super frustrating.2. When activated, the right earbud makes a constant and very loud "windy" noise that makes it difficult to hear whatever I am listening to.3. Recently, the right earbud has also started making recurring loud "pop" noises that add to the discomfort.4. The earbuds regularly end up in a state where they aren't discoverable, or play audio in only one ear, so that I have to hard reset them by connecting their charger to a power source. This happens once every couple of days.5. Often when they are in this state, when I put the earbuds back in their charging case, they create interference with each other and make intermittent high-pitched chirping noises that can be heard through the charging case and can't be stopped without leaving them out of the charger (which runs their batteries down).I could go on, but I hope the above suffices to explain why I'm giving up on these gadgets and looking for the nearest trash compactor to toss them into. (Maybe two separate trash compactors, so they don't interfere and make the chirping noise in perpetuity.)I've considered the possibility that some of the above is due to user error. I am an elder millennial, and while I'm comfortable with technology I'm not always fluent. But I've exhausted all of the online technical assistance available, both from Bose and third-party users, and gotten nowhere closer to making these things pleasant to use.I aspire never to purchase another Bose product again. This experience has felt like throwing several hundred dollars in the trash.

Specification

WirelessYes
Built-In MicrophoneYes
ColourBlack
Manufacturer's Warranty1 Year
Battery LifeUp to 6 hours

Price comparison

Updated 6 days ago
TechCart

$245.00

Bose QuietComfort Noise-Canceling True Wireless Earbuds II (Triple Black)

7-day returns

Back Market

$277.00

Bose QuietComfort Earbuds II Earbud Noise-Cancelling Bluetooth Earphones - Black

Free delivery

友和 Yoho

$313.19

Out of stock

Mastercard $100 OFF | Bose QuietComfort Earbuds II - Black 870730-0010 (Open Box Unit)

Delivery $17.90

友和 Yoho

$319.99

Out of stock

Mastercard $100 OFF | Bose QuietComfort Ultra Earbuds 882826-0010 - Black

Delivery $17.90

eBay.com.au

$555.33

Bose Quietcomfort Earbuds Ii In Ear Wireless Headphones - Black

Delivery $45.69

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Price history

Price history

Reviews

A music producers opinion
15 March 2023

After ditching my old amazon bought earbuds and wearing over the had headphones for the better part of a year or so, I finally decided to get myself new earbuds. After about a month of research into what's on offer today I decided to use the 90-day risk free trial that is offered directly from Bose and go for the QC2, which are easily one of the most expensive earbuds you can buy, so do you get what you pay for? Yes. But here is my breakdown of all the features, from someone who has been producing and making music in studios for over a decade, I know a little thing or two about sound. So here goes.The Fit:Having the option between 3 different ear tip buds and 3 different wing bands leaves you with a good amount of choice in finding the fit that works for you, ... MoreAfter ditching my old amazon bought earbuds and wearing over the had headphones for the better part of a year or so, I finally decided to get myself new earbuds. After about a month of research into what's on offer today I decided to use the 90-day risk free trial that is offered directly from Bose and go for the QC2, which are easily one of the most expensive earbuds you can buy, so do you get what you pay for? Yes. But here is my breakdown of all the features, from someone who has been producing and making music in studios for over a decade, I know a little thing or two about sound. So here goes.The Fit:Having the option between 3 different ear tip buds and 3 different wing bands leaves you with a good amount of choice in finding the fit that works for you, initially I found a good fit and the earbuds stay pretty firm in my ears for the most part. They have yet to actually fall out but I do find myself adjusting the left earbud quite frequently, as I get the feeling that it's going to fall out. This is quite annoying but manageable, and will be different for each user. I'm confident you'll find a good enough fit. The earbuds are comfortable for long periods of time and I have worn them for working out and they do stay put, but again, I find myself adjusting them a bit. Overall 4/5.The sound:I was expecting great things from the sound but overall, it is okay. It certainly isn't the best I've experienced, but certainly not the worst. The tuning is very well balanced I think, and there's no unusual emphasis on the Bass which is what a lot of companies tend to do so you get a fairly equal sound. I do sometimes find the high ends to be a bit harsh, particularly when listening to distorted guitar solos (Metallica, Megadeth etc) but this isn't too often. I do wish the sound would go louder though, My old earbuds would go very loud before hitting that phone sound warning that said you are in hearing loss territories but the QC2 don't go very loud before hitting that threshold, I find myself on the highest setting before the mark which is annoying because sometimes you want that loudness. This is probably my biggest gripe in terms of the sound, as a musician I appreciate the overall balance that these earbuds provide, but again, for the absolute best sound experience there are probably better earbuds out there. Overall 4/5The noise cancelling and aware mode:Easily the best noise cancelling I've personally ever experienced. The quiet mode setting, truly gets rid of the outside world, it is remarkable. I can walk down the street with the setting enabled, with cars roaring passed me and I barely notice they are there, I'm focused on the sound on my ears which is an absolute blessing. The aware mode, which simulates Apples transparency mode is okay, I find there to be quite a bit of unnatural white noise which can become a bit tiresome after a while but overall it does a decent job. It also has an automatic feature which dampens loud sound around you (for example a door slamming) which is quite cool, but feels a bit weird. The noise cancelling though? Excellent. Overall 5/5The app:I'm really not the biggest fan of the app. It's plain, boring, uninspired and you really don't get a lot from it. There's some tips and 'tricks' on there that really just tell you how to get the best fit for your ears etc. It let's you set two more custom noise settings (letting you adjust the level of noise cancelling and aware mode levels.) There's an EQ which lets you adjust the Bass, Mids, and Highs on the earbuds but you only get 3 bands which compared to other sound apps (JBL for instance) is quite terrible. If you want to adjust the sound I would recommend using a separate app with more customising options. Most of the time I find the earbuds cannot connect to the app anyway and without the connection, you are unable to do anything on the app, rendering it completely useless. Overall once you've had a look at the app, set your EQ preferences and set your noise modes, you won't be using it much and it's quite forgettable.Overall I'd give these earbuds a 4/5. With a good fit, good sound, great noise cancelling and and okay app these earbuds are certainly up there in terms of what you can buy. I do however think they are overpriced. I personally just do not think they are that good to be charging one of the highest prices on the market for earbuds, if you can get these discounted then certainly go for it but at full price, I do think there are probably pretty good cheaper alternatives. If you're main buying point is noise cancelling though, you probably want to take the plunge on these though. Do I regret buying them? No, they are good. But think carefully about how much you are willing to spend.

DJN originally posted on bose.com
Best noise cancelling
9 December 2022

These are the best noise cancelling earbuds, I have owned Jabra, Samsung, and Sony earbuds also. These have such good noise cancelling that my wife came behind me while I was doing dishes talking to my and said I could hear her and was just pretending I couldn't hear her, but I really couldn't hear her..... Now for the negative, my wife owns a dog training business and there are a lot of dogs that bark, it does a good job blocking out the barking except the very high pitches which you hear a popping sound, which I heard from interference with certain manufacturer machines that have a high pitch sound also.I do dislike how the left earbud is slave to the right earbud, which means you can't use the earbuds independently, with the right earbud being the master bud. ... MoreThese are the best noise cancelling earbuds, I have owned Jabra, Samsung, and Sony earbuds also. These have such good noise cancelling that my wife came behind me while I was doing dishes talking to my and said I could hear her and was just pretending I couldn't hear her, but I really couldn't hear her..... Now for the negative, my wife owns a dog training business and there are a lot of dogs that bark, it does a good job blocking out the barking except the very high pitches which you hear a popping sound, which I heard from interference with certain manufacturer machines that have a high pitch sound also.I do dislike how the left earbud is slave to the right earbud, which means you can't use the earbuds independently, with the right earbud being the master bud. But hopefully they will fix this with a futures update. But what I do LOVE and these earbuds is that I can pause, play, volume up/down, move track forward/backwards, and move between the different ANC seeing simultaneously with the right earbud. This is a phenomenal feature that I believe these are the only earbuds that have.They have definitely improved the Bass in this version and have superior sounds (Sony XM4's still have the best drivers but not much of a difference between these and Don't).Case size is normal for this price range, the obly 2 downsizes is no wireless charging (which I normally never use) and that the earbuds are not magnetic, sometimes they don't get a good connection to charge, but doesn't happen too often).People do complain about the eartip design, which does take a little to get use to, but after having it for a couple weeks, it does help with the ANC.As far as it's shape, I LOVE it. The XM4's, Samsung, and Jabras I would accidently be pressing the buttons taking the earbuds in and out, with these I can mess with them without worrying, which is a stress relieve.Battery life, they are not as good as Jabras, which have the best battery life I have tried yet, but after Jabra, they are are average for the price range. They ANC does drain the battery but as much as other brands, but worth it for how good the ANC is.Price range, the price is about right for what you are getting.Final words, they are the best wireless earbuds I have owned out of multiple brands for what I need. If you want best sound quality, go with the Sony XM4'S the 2022 version, not the /B version (which is having battery drain issues right now due to firmware update). If you want top of the line earbuds in budget I would go with either Jabra or Samsung, which both are GREAT earbuds. But the BOSE have THE BEST ANC, have all controls on the right earbud, great sound quality, and come from a good company. Do they have everything I want? NO, but I won't find an earbud that does. Do I sometimes question these earbuds, yes. Would I buy these again, in a heartbeat. So if you want an overall top of the line for earbuds, these are great!The only reason that I don't give them 5 stars is due to the periodically popping sound, which other earbuds have also (Sony, Dr. Dre) but should be able to be fixed in a software update, which when that happens I will give 5 stars and I am a rough at rating, my wife can tell you that.

techsavy originally posted on bestbuy.com
Dazzling array of technical and comfort issues made these unworkable.
6 May 2023

I've bought about a dozen audio devices over the last decade. Bose QuietComfort Earbuds II are by far the worst and most frustrating experience I've had.Here are a few of the problems I've had with the QCII earbuds in under a year:1. None of the provided earbud covers fit my ear, so the earbuds constantly fall out and have to be retrieved if I so much as crack a smile while wearing them. Because I'm constantly pushing on the earbuds to keep them in my ears, and pushing on one of them pauses the audio, I'm regularly having to push and then tap again - super frustrating.2. When activated, the right earbud makes a constant and very loud "windy" noise that makes it difficult to hear whatever I am listening to.3. Recently, the right earbud has also started making ... MoreI've bought about a dozen audio devices over the last decade. Bose QuietComfort Earbuds II are by far the worst and most frustrating experience I've had.Here are a few of the problems I've had with the QCII earbuds in under a year:1. None of the provided earbud covers fit my ear, so the earbuds constantly fall out and have to be retrieved if I so much as crack a smile while wearing them. Because I'm constantly pushing on the earbuds to keep them in my ears, and pushing on one of them pauses the audio, I'm regularly having to push and then tap again - super frustrating.2. When activated, the right earbud makes a constant and very loud "windy" noise that makes it difficult to hear whatever I am listening to.3. Recently, the right earbud has also started making recurring loud "pop" noises that add to the discomfort.4. The earbuds regularly end up in a state where they aren't discoverable, or play audio in only one ear, so that I have to hard reset them by connecting their charger to a power source. This happens once every couple of days.5. Often when they are in this state, when I put the earbuds back in their charging case, they create interference with each other and make intermittent high-pitched chirping noises that can be heard through the charging case and can't be stopped without leaving them out of the charger (which runs their batteries down).I could go on, but I hope the above suffices to explain why I'm giving up on these gadgets and looking for the nearest trash compactor to toss them into. (Maybe two separate trash compactors, so they don't interfere and make the chirping noise in perpetuity.)I've considered the possibility that some of the above is due to user error. I am an elder millennial, and while I'm comfortable with technology I'm not always fluent. But I've exhausted all of the online technical assistance available, both from Bose and third-party users, and gotten nowhere closer to making these things pleasant to use.I aspire never to purchase another Bose product again. This experience has felt like throwing several hundred dollars in the trash.

Cody Patterson originally posted on Google
Don't buy Bose at any cost!
7 January 2023

I originally bought the Quiet Comfort earbuds in January 2022 which needed replacing and repair about 4 times in a few months (which obviously took up A LOT of time with the admin of talking to JL and going into store etc), until the last time they got sent away where I was told there'd be a week turn around to receive another new pair.Fast forward 6 weeks and they're still 'in progress'. Had to speak to JL (and Bose) directly to find out they had no stock to send my replacement. I was about to give up and get a refund when I suggested I'd try the upgraded pair if JL would offer me that free of charge, which they kindly did (£30 difference).I received the QC II and had similar problems, left bud always draining of charge or not fully charging, the sound warping ... MoreI originally bought the Quiet Comfort earbuds in January 2022 which needed replacing and repair about 4 times in a few months (which obviously took up A LOT of time with the admin of talking to JL and going into store etc), until the last time they got sent away where I was told there'd be a week turn around to receive another new pair.Fast forward 6 weeks and they're still 'in progress'. Had to speak to JL (and Bose) directly to find out they had no stock to send my replacement. I was about to give up and get a refund when I suggested I'd try the upgraded pair if JL would offer me that free of charge, which they kindly did (£30 difference).I received the QC II and had similar problems, left bud always draining of charge or not fully charging, the sound warping between both earbuds, the microphone picking up too much background noise so phone calls outside meant the recipient was not able to hear me, as well as trouble connecting to my phone on every start up, taking about 5-10 mins, putting them back in their case, restarting Bluetooth, opening and closing the app etc. Very inconvenient on the go.Alongside all these defects, the design was off for me. In order to scroll through various noise cancelling levels you can't just hold your finger on the earbud (which also, by the way, didn't fit in my ear properly so fell out multiple times, so-much-so I avoided wearing them when moving a lot), you have to press for ~2 seconds then release for ~2 seconds then press again etc to go through your various modes, which I felt was generally impractical and annoying, especially as it didn't respond to heavy touch but equally didn't with too light a touch. It also meant the right one was even more likely to fall out of my ear. It also made me look like a wannabe Spy.The noise cancelling also broke on the first few pairs I had, and a high pitched whining noise existed when not listening to music. To operate the volume control it requires a swipe, but it never seem to respond properly and would often pause my music or end the call I was on (which is actually the double tap function).All in all, it was a terrible purchase I wish I'd never made, but it was made slightly simpler by the fact the in-store John Lewis Tech team in Bristol made the return easy for me and were very helpful. I am now sworn off Bose for good (I also have a portable speaker which has connective and sound quality issues) but the silver lining is that I would purchase from JL again, knowing that my purchase was protected.

Kitty originally posted on johnlewis.com
Excellent Bass, Good Noise Cancelling for Ear Buds
21 December 2022

I have always wanted to try Bose headphones knowing them to be a premium brand and having read many reviews. I have gone through a number of ear buds from a range of companies some premium and some more mainstream and always found the sound quality lacking in earbuds style as opposed to over ear designs. When I received my earbuds they were well packaged as you would expect the card case separates to reveal the various components of buds, case, cable and varying size buds and surround seals to ensure a good fit within the ear. As always frustratingly having opened the box everything needs charging so no fun for the first night! Within the pack is the QR code to download the Bose software for both IOA and android devices. Once charged and with software installed the ... MoreI have always wanted to try Bose headphones knowing them to be a premium brand and having read many reviews. I have gone through a number of ear buds from a range of companies some premium and some more mainstream and always found the sound quality lacking in earbuds style as opposed to over ear designs. When I received my earbuds they were well packaged as you would expect the card case separates to reveal the various components of buds, case, cable and varying size buds and surround seals to ensure a good fit within the ear. As always frustratingly having opened the box everything needs charging so no fun for the first night! Within the pack is the QR code to download the Bose software for both IOA and android devices. Once charged and with software installed the setup was incredibly easy, it found the buds without having to go to settings find devices add pairing codes etc they just connected and then the software guided through the fitting phase to ensure the correct buds and surrounds were fitted. The sound test suggested everything was good to go. WOW was my first impression of sound quality, these little buds really had some good bass, within the app there is an equaliser which lets you change the base mid and treble and I am the sort of person that loves more Bass and Treble. these earbuds did not disappoint in sound quality for sure. Next came the programming of tap which in comparison to other models is more limited as there is basically a choice of which ear for the two settings, double taps, long taps etc are not catered for in this part of the app. The next test was for noise counselling which I have only ever found work fully on over the ear designs at premium prices. The noise cancellation in a normal environment is actually really good for these, it does not cancel everything but it certainly makes a difference and more so than other buds I have had in the past from premium brands. The only fault I have found is when cycling or running in wind conditions this is replicated as white noise slightly while listening to music. I think the only thing I have been disappointed with is the inability to charge the case wirelessly unless I have an incompatible charger this is not a feature of these earbuds as there was no evidence of charging no matter how I laid down the case and this is something I assumed would be the case. Overall these are the best earbuds I have owned so far, they compare with other brands but will still not beat over the ear!

GEG87 originally posted on bose.com
Gen 2 offers more streamlined size and look
20 October 2022

I'm a big fan of Bose audio products; in particular their ANR headphones and earbuds. I own the QC45 and 700 over the ear headphones and they are excellent in terms of comfort, sound quality, and of course, noise cancelling capability. I purchased the Gen1 QC Earbuds last year and was skeptical that they could offer noise cancelling that could compare with the over the ear full size headphones and to my surprise they do! When I saw that a Gen2 QC Earbud was coming out I pre-ordered a set right away.These new buds are much sleeker design, while they fit OK and provide multiple pieces to customize them to your ear I think the Gen1 buds feel like they fit better to me. The sound quality is excellent; I'm no audiophile but using the app equalizer to tweak things a bit ... MoreI'm a big fan of Bose audio products; in particular their ANR headphones and earbuds. I own the QC45 and 700 over the ear headphones and they are excellent in terms of comfort, sound quality, and of course, noise cancelling capability. I purchased the Gen1 QC Earbuds last year and was skeptical that they could offer noise cancelling that could compare with the over the ear full size headphones and to my surprise they do! When I saw that a Gen2 QC Earbud was coming out I pre-ordered a set right away.These new buds are much sleeker design, while they fit OK and provide multiple pieces to customize them to your ear I think the Gen1 buds feel like they fit better to me. The sound quality is excellent; I'm no audiophile but using the app equalizer to tweak things a bit they make music or a podcast come in nice and clear.I've read a lot of professional reviews that claim that the ANR is better than the Gen1 buds but to be honest I'm not sure I can tell a lot of difference, both are incredibly good. With any of these buds you MUST make sure the fit is snug or you will not get the full noise cancelling benefit. With these Gen2 Bose buds after using the medium tips that it came with I found that I had to move up to the large size and it made a huge difference in ANR results. My Gen1 Bose QC buds worked great with the medium tips. I had the same issue with another brand's buds too.On the bud controls are essentially the same as the earlier model and just as intuitive and convenient. Also, Bluetooth connectivity to my Pixel 6 phone was fast and easy.Battery life is decent at around 6 hours and having two additional charges in the case makes these a perfect travel companion. Speaking of the case, compared to the clunky Gen1 case this new case is smaller and more compact and looks to be made from higher quality plastic compared to the kind of cheesy originals. I also prefer the new magnetic closer, the old case had a manual push button and was at times hard to open.Overall, the new Bose Quiet Comfort Earbuds are an excellent choice for someone looking for a high end listening experience and state of the art noise cancelling.

Tom D originally posted on bose.com
Great audio, subpar fitment.
24 February 2023

These headphones sound amazing, the best pair of truly wireless earbuds I’ve ever heard. But the software controlling them is incredibly buggy, and looking into the previous generation and seeing the plethora of issues that it had on the software side, that often lead to bricked devices, I was hesitant to pick them up.I did end up giving them a shot, and I was even willing to deal with the software issues that popped up in my first week because the sound profile was better than even my AirPods Max. Sadly Bose decided to switch to a new ear tip system, similar to the old Jabra Elite Sport headphones, unlike Jabra, Bose does not give the option of foam tips, and I found the even their XL wings could not keep the headphones secure enough to handle running without ... MoreThese headphones sound amazing, the best pair of truly wireless earbuds I’ve ever heard. But the software controlling them is incredibly buggy, and looking into the previous generation and seeing the plethora of issues that it had on the software side, that often lead to bricked devices, I was hesitant to pick them up.I did end up giving them a shot, and I was even willing to deal with the software issues that popped up in my first week because the sound profile was better than even my AirPods Max. Sadly Bose decided to switch to a new ear tip system, similar to the old Jabra Elite Sport headphones, unlike Jabra, Bose does not give the option of foam tips, and I found the even their XL wings could not keep the headphones secure enough to handle running without using an oversized ear tip that did not match my canal (ruining audio quality and quickly leading to discomfort) . This has made it unwearable for me in athletics, which was the whole motivation for my purchase , I had to return them as I could not find a way to make them secure during BestBuys return window (and the return was a frustrating experience as they would not give me cash back from a debit purchase, it’s great to wait a week for them to profit off my money a bit longer, while I have to pay out of pocket for a replacement headset)On the software side, I would at times have issues where my IPhone would refuse to play a track when the Bose were connected, this seemed to of stemmed from a poor network connection as far as I can tell, despite my audio library being offline. When I moved to an area where I got a signal suddenly things started working, I’m wondering if Bose requires some kinda of call home?The headset would often have issues connecting to my phone and staying connected as well, and I found trying to control my media with the Bose app would cause the app to hang and the headphones to disconnect. The issues were inconsistent but I would spend a whole break at work trying to just make them work.It’s worth noting Bose offers additional fitment tips for an extra cost (something that should have been in the box) I gave these a shot, but they still weren’t able to stabilize the headset for me.If you have an average ear fitment, and the patience to deal with buggy software, these are fantastic sounding headphones, I’m sad to see Bose move away from their original ear wings, as theirs were always the earbuds I could rely on to fit.

EthanW originally posted on bestbuy.com
Outstanding BOSE sound quailty
6 September 2022

We’ve used a few earbuds in the past, always different brands and were never totally satisfied with the sound quality, “especially me with some hearing issues”. Bose has come out with a new model of the Quietcomfort earbuds, the “II” model was just released, and we decided to give them a try.Unboxing and setup:The earbuds come in a very small Bose logoed box, and inside there’s a charger case, “with the earbuds nestled inside”, a USB C charging cable, sm/lg eartips, sm/lg stability bands “the medium was already on the buds”, a quick start guide and a small but surprisingly thick manual in multiple languages.The first thing I did was to plug in the charging cable “have plenty of USB C ones already so didn’t bother with the OEM one, let them charge up and ... MoreWe’ve used a few earbuds in the past, always different brands and were never totally satisfied with the sound quality, “especially me with some hearing issues”. Bose has come out with a new model of the Quietcomfort earbuds, the “II” model was just released, and we decided to give them a try.Unboxing and setup:The earbuds come in a very small Bose logoed box, and inside there’s a charger case, “with the earbuds nestled inside”, a USB C charging cable, sm/lg eartips, sm/lg stability bands “the medium was already on the buds”, a quick start guide and a small but surprisingly thick manual in multiple languages.The first thing I did was to plug in the charging cable “have plenty of USB C ones already so didn’t bother with the OEM one, let them charge up and proceeded to start syncing. We also installed the Bose Music Android App before proceeding. Synching on our Samsung phones was simple, just open the lid to the charger, press the button on the back of the case/charger so the blue light blinks on the front then search/pair on your phone. Once we did that and the Bose app found them it immediately showed there was an update, so we let that proceed “which does take a few minutes so just be patient”.After the earbuds were paired it was time to try them out. Now these buds are a little larger than the Samsung ones we have “not by much” and they do stick down a little more than them too, but once you find your fit they are just as comfortable “maybe a little bit better IMO”, they didn’t feel like they were going to fall out easily and the app has a test you can run to be sure they are seated correctly. I do like to that they don’t actually turn on till one of them “right for us” is inserted and then you’ll hear the voice prompt confirming and battery charge.Use:We were both totally blown away by the sound quality, there’s even plenty of bass for us, and having any bass in a earbud is a pretty tough feat. Naturally it’s not chest pounding bass but it’s more than enough to give the feeling of nice deep bass, and that’s adjustable in the EQ of the App. We also like that you can adjust the noise cancellation can be adjusted from 0 “none” to 100 “max cancellation”, with it turned up to 100 I couldn’t make out what my wife was saying standing right in front of me, the same with her when she was wearing them, which was a little odd but easily adjusted so you can at least make out some background noise. These would be perfect in a very noisy environment as long as you don’t need to hear what’s going on around you. There are also multiple presets “modes” that you can pick from and even customize your own.There’s also a setting in the noise cancellation that uses what BOSE calls “Active Sense”, it’s under the “Aware” mode, and it will adjust the cancellation for loud noises so it will protect your hearing from very loud noises. It actually worked pretty well when I ran the vacuum cleaner, I could tell the sound was muffled but as soon as I turned it off I could hear the background noises again, “pretty neat”.I went outside and did some light yard work and only once did one of the buds come out a little, and that caused the sound to pause, so you know it’s not inserted correctly, an easy slight twist put it right back in. I contributed that to sweat running around my ears as it was 108F out and after a few minutes out in that anyone is going to be sweating. I’ve never had earbuds fit as well as these, most of the time I would just quit using them halfway through a project as they kept popping out due to sweat.As for call quality, neither of us had issues hearing calls, everyone said they heard us clearly and even with my hearing issues I could easily make out what everyone was saying. I will say I wish the equalizer could be adjusted for each earbud individually. My right ear is my troublemaker, and it would be nice to be able to adjust the equalizer separately so I could fine tune them. These actually sound much better than my Siemens hearing aids, and they don’t cost nearly as much. Listening to music is no compairson with them, and I usually use a full headphone to get full sound with the Bose I can get the same effect.The controls are easy to use, the outside of the main piece that sticks out “sort of a oblong pill shape” , is the touch sensitive control. You can swipe up/down for volume, tap twice to advance track, three taps reverses and one tap pauses, pretty simple. You can answer calls with a single tap, and The only issue I had there is the touch area is very sensitive and it’s very easy to bump when you reach up to adjust the buds or try a function. Grabbing them gently by the sides and not bumping the touch sensitive area can be a little difficult at times but I’m sure it just takes some practice, but you have to be careful till you get used to them.Conclusion:We’ve never owned earbuds that actually sound as good as these, and the noise cancellation is simply amazing. I find myself wearing these most of the day as they are comfortable enough to forget you are wearing them, “I just have to remember not to have the noise cancellation up too high or I’ll never hear my wife calling for me, vice versa too”.If you are looking for a premium set of earbuds, and yes they do cost more than others but you are getting BOSE sound quality that goes with that. I won’t be using any of my other buds as they will just not stand up to these in any way that I can see, and for me, the sound quality is just unmatched.

SteveC originally posted on bestbuy.com
Premium earbuds
2 January 2023

Having owned an array of different wireless earphones from other brands, I was excited to try a pair from a brand that is known to be towards the top of the charts when it comes to audio equipment. Although my expectations were high, I must admit that I have no doubt that they have been surpassed. The word that comes to mind most when thinking of the Bose Quiet Comfort Earbuds II is premium. The build quality of these earphones is outstandingly good. From the Earbuds themselves, to the charging case this item feels as if quality materials were in mind throughout the design and manufacturing process. There is a certain weightiness to the feel of the earphones when taking them out of the charging case that also screams premium. This weightiness disappears when placing ... MoreHaving owned an array of different wireless earphones from other brands, I was excited to try a pair from a brand that is known to be towards the top of the charts when it comes to audio equipment. Although my expectations were high, I must admit that I have no doubt that they have been surpassed. The word that comes to mind most when thinking of the Bose Quiet Comfort Earbuds II is premium. The build quality of these earphones is outstandingly good. From the Earbuds themselves, to the charging case this item feels as if quality materials were in mind throughout the design and manufacturing process. There is a certain weightiness to the feel of the earphones when taking them out of the charging case that also screams premium. This weightiness disappears when placing them in my ears – These are the most comfortable earphones I have ever used. The bud tips that were installed on the earphones out of the box were a perfect fit for me, but the additional buds offered that vary in size are a welcome addition for others with small or larger ears than myself. In addition to the Bose Quite Comfort Earbuds II being the best feeling and looking earphones I’ve used, the sound quality this product offers is also phenomenal - from the first song I listened to, to the last podcast prior to writing this review. They are base-heavy and can capture and transmit every sound as if I was in the room at the time of recording. The noise cancelling feature is also brilliant, and again, the most competent I have ever used when using wireless earphones. In combination with the points, I have mentioned above, as well as the seamless linking to devices I own that use both well-known mobile operating systems, the performance of the supporting downloadable app, the battery life of the charging case and earbuds themselves and much more, I would have no reservations recommending these earphones to anyone seeking out a pair of wireless earphones on the market. – If you want the best of the best, buy the Bose Quiet Comfort Earbuds II.

CAL originally posted on bose.com
Very good, although not quite perfect
8 December 2022

Having used a variety of over-ear headphones and earbuds of varying budgets (££ to £££), wired and wireless, I wasn't quite sure what to expect with the Bose QC II Earbuds. Took me a while to get them fitting how I liked, especially as the fitment was different to the usual wired earbuds I've used for years, with the ear canal piece being more rectangular than circular. Eventually got them sitting right and the fitment does actually feel better than what I've been used to. Saying that, I often get this little nagging feeling that the left earpiece is going to come loose, and yet it's very much firmly in place if I try to move it about. Tried various combinations of the different sized accessories with no real improvement, but it's a minor quibble, especially as I've ... MoreHaving used a variety of over-ear headphones and earbuds of varying budgets (££ to £££), wired and wireless, I wasn't quite sure what to expect with the Bose QC II Earbuds. Took me a while to get them fitting how I liked, especially as the fitment was different to the usual wired earbuds I've used for years, with the ear canal piece being more rectangular than circular. Eventually got them sitting right and the fitment does actually feel better than what I've been used to. Saying that, I often get this little nagging feeling that the left earpiece is going to come loose, and yet it's very much firmly in place if I try to move it about. Tried various combinations of the different sized accessories with no real improvement, but it's a minor quibble, especially as I've used these for home workouts successfully; they've certainly never come close to falling out or anything like that.Noise-cancelling is decent. A lot is made of how class-leading these are in that respect, and I certainly don't think they're anything less than very good in that department, but in terms of blocking out outside noise when there's no audio playing, I don't think they're a clear step-up over what I've been used to.Audio quality is good; definitely an improvement over my various pairs of earbuds I've had, although no better than a pair of popular wireless headphones I have, but then those have much larger drivers, so perhaps an unfair comparison. Only mentioning because I saw someone mention elsewhere that they replaced their OE headphones with a pair of earbuds, and I don't think I'd be doing that myself; these QC IIs are very much for situations where bigger headphones aren't really suitable, such as going outside or exercising/running etc.Bluetooth connection/App seems stable, not had any connectivity issues so far. Actually went into the garage and forgot to take my phone with me, but the signal was still fairly stable, even though I was quite some distance from the source and had several doors/buildings blocking the signal potentially, so I'd have no concerns about dropouts in normal usage, impressive in that regard. Touch controls are simple and effective, although the pause/resume function does "feel" a bit laggy, but that may well be to do with ensuring pausing/resuming gestures aren't mixed up with the next/previous track function. Not a big deal as audio stops promptly if you tap the earbuds, I just have to remind myself to give them a few seconds to resume when I tap them again. I do wish there was a little audio beep or something when adjusting the volume as there is with my headphones. Although speaking of volume, these do need to be at a higher volume level than what I'm used to with other headphones/earbuds that I wear.Overall, a good buy.

SPZ02 originally posted on bose.com

Specification

WirelessYes
Built-In MicrophoneYes
ColourBlack
Manufacturer's Warranty1 Year
Battery LifeUp to 6 hours