The Buddy & Belle Orthopaedic Lounge Bed contains a memory foam mattress to relieve pressure off your dog's joints, muscles and spine with supportive side walls for a comfy chin rest. With a wideopen front to allow older dogs to get in and out with ease, the orthopaedic memory foam topped with a soft plush surface moulds to your dog as they relax or sleep. Please note that our carrier companies? However, you may be asked to provide your receipt as proof of purchase. You may also be asked to demonstrate that the problem with the goods was not your fault. You may be asked to demonstrate that the problem with the goods was not your fault. For online transactions, all change of mind' transactions will be processed as a refund; you are then able to place another order in your own time for a replacement product from our online store. If you wish to exchange your change of mind item, it must be directly returned to one of our physical stores of the same brand.