I've shopped with PoK many times over the years, and the quality and service has always been pretty top notch (though fulfilment, even before COVID, was always a bit slow compared to other companies).My latest order arrived with one smashed bowl and another chipped at the rim. I immediately took pictures and sent them through to customer service, requesting assistance. It took three business days to get a response, which consisted of a question that was clearly answered in my initial correspondence. I answered the question the same day, and then waited another four business days for a response, which was only a request for another photo of the damage. I took the picture and sent it through the same day, waited over a week, and received no response. Sent a follow ... MoreI've shopped with PoK many times over the years, and the quality and service has always been pretty top notch (though fulfilment, even before COVID, was always a bit slow compared to other companies).My latest order arrived with one smashed bowl and another chipped at the rim. I immediately took pictures and sent them through to customer service, requesting assistance. It took three business days to get a response, which consisted of a question that was clearly answered in my initial correspondence. I answered the question the same day, and then waited another four business days for a response, which was only a request for another photo of the damage. I took the picture and sent it through the same day, waited over a week, and received no response. Sent a follow up message, and a few days later, have still heard nothing. The customer service has been astoundingly poor on this occasion, and I'm quite unimpressed.

Very tidy

Love them perfect size