High quality Hygieia brand filter is an exellent alternative to the original Dyson filter for half the price of what you would pay for the genuine part. 1. Glass Hepa Filter for Dyson Pure Cool and Pure Hot+Cool.Fitrates 99.97% of particles to as small as 0.003 of a micron. This 360 degrees glass filter is effecting against mould spores, allergens, bacteria & viruses and other harmful particles such as pollen, ped dander, dustmite droppings and more. 2. Inner Carbon Filter for Dyson Pure Cool and Pure Hot+Cool.Captures 99.95% of harmful particles, as smal as 0.1 of a micron. reducing odours and polutents as well as peet smell, smoke, food and garbage to name a few. Sometimes delays can happen that are out of our control, such as delays by the couriers, lost packages, closures of postal services, and so on. It is important to note that if a product fails to meet your expectations, it does not necessarily mean it is defective. Expectations of product performance may vary from person to person. You also will be responsible for associated postage and repair costs if your claim is declined because the fault is determined to have occurred as a result of improper use of the product. In order to prolong the life of accessories and consumables, regular care and maintenance is recommended.