Please allow extra time when placing orders during the busy periods, such as Halloween, Christmas and New Year and public holidays. Colour Disclaimer Please note that the actual product colours may vary from what appears on your computer monitor, tablet screen, or mobile phone screen. The colours may also vary from device to device. Please note that products should not have been mistreated or damaged through abnormal use. In such situations, please follow these next steps: Send us a Request for Swap or Store Credit (or Refund or Return Claim) along with a valid proof of purchase (invoice).