So the first thing I want to point out is the mixer is so much prettier in person!! It looks just like a light blue on the box, but in person it’s a beautiful color shifting blue! We made home made biscuits in it and they came out wonderful. I had been using my grandmas older model one and while it good, I really appreciated how with this particular model it came with extra accessories such as an extra mixing bowl and spatula. It’s not super loud and was super easy to clean. It has an extremely strong grip on the bottom that prevents it from moving. The spatula it came with scrapes the edges of the bowl really well preventing you from wasting whatever mix you’re using. I also really appreciated how easy the cord was to store, I hate having loose cords all over the ... MoreSo the first thing I want to point out is the mixer is so much prettier in person!! It looks just like a light blue on the box, but in person it’s a beautiful color shifting blue! We made home made biscuits in it and they came out wonderful. I had been using my grandmas older model one and while it good, I really appreciated how with this particular model it came with extra accessories such as an extra mixing bowl and spatula. It’s not super loud and was super easy to clean. It has an extremely strong grip on the bottom that prevents it from moving. The spatula it came with scrapes the edges of the bowl really well preventing you from wasting whatever mix you’re using. I also really appreciated how easy the cord was to store, I hate having loose cords all over the place but this came with a little rubber clip thing that allows you to roll the cord up. The cord length is generously sized as well. My daughter is 11 and loves to bake, this was very easy for her to use as well, with adult supervision of course. I would like to point out I was sent this for free and exchange for my honest opinion, but I would definitely spend my own money on this mixer. At this time I really cannot think of any cons as I am super satisfied with the mixer! This would make a beautiful housewarming gift or something special for yourself. 

Beauty is not always the best decision to buy.

Instruction Book: This could not only be on better quality paper buthave more instructions. For example, it does not say you have to putthe guard up with the small bowl - my eggs went flying out.The bowl was easy to put on but hard to take off. I re-read the instructions to make sure I was doing it correctly and I was.My old Sunbeam Mixmaster did not have rotary blades and therefore food is not flung to the sides. Yes, it scrapes off the food from the bowl but I can do that myself. So I would prefer some other beaters as well like the Sunbeam ones.The operation is quite simple both with the speed control and lifter.The colour looks great. It is very heavy though and larger than my old one so I cannot put it in the cupboard, nor do I want to be lifting it.It ... MoreInstruction Book: This could not only be on better quality paper buthave more instructions. For example, it does not say you have to putthe guard up with the small bowl - my eggs went flying out.The bowl was easy to put on but hard to take off. I re-read the instructions to make sure I was doing it correctly and I was.My old Sunbeam Mixmaster did not have rotary blades and therefore food is not flung to the sides. Yes, it scrapes off the food from the bowl but I can do that myself. So I would prefer some other beaters as well like the Sunbeam ones.The operation is quite simple both with the speed control and lifter.The colour looks great. It is very heavy though and larger than my old one so I cannot put it in the cupboard, nor do I want to be lifting it.It has rubber on the bottom which makes it hard to slide. I’m sure this is a safety element but difficult to move being so heavy. Hopefully the motor powerful twice as powerful as my old one so should see me out!

Broke After One Week

On 11.30.23, I purchased a 5QT stand mixer from the KitchenAid website. The unit arrived on 11.30.23. Two weeks later, I began my holiday baking. After one week of making simple cookie recipes (no breads/heavy doughs), the mixer broke. The motor head/beater shaft stopped moving. The day before this occurred, the unit began making noises and shook when on speeds 1 & 2. The shaking became worse and eventually shook so much that the accessories cap came loose. Very upset, I called Customer Service on 12.20 and explained my situation and also provided video. The gentleman arranged for a new unit to be shipped. This unit arrived on 12.31. I will test it within the next day or so. I was grateful that I kept my prior model. Although it has been leaking oil (not in the ... MoreOn 11.30.23, I purchased a 5QT stand mixer from the KitchenAid website. The unit arrived on 11.30.23. Two weeks later, I began my holiday baking. After one week of making simple cookie recipes (no breads/heavy doughs), the mixer broke. The motor head/beater shaft stopped moving. The day before this occurred, the unit began making noises and shook when on speeds 1 & 2. The shaking became worse and eventually shook so much that the accessories cap came loose. Very upset, I called Customer Service on 12.20 and explained my situation and also provided video. The gentleman arranged for a new unit to be shipped. This unit arrived on 12.31. I will test it within the next day or so. I was grateful that I kept my prior model. Although it has been leaking oil (not in the batter - and the reason I ordered a new one), I was able to use it to complete my holiday baking. Comparing the model I had for over 15 years to the new one, I noticed that the accessory cap is more plastic than metal. Same goes for the levers - definitely a lessor quality. While it's fun to have so many colors to chose from, I hope KitchenAid isn't sacrificing colors for quality. These mixers are known to be work horses and to stand the test of time. The mixer I purchased on 11.30 certainly did not live up to the standard I have come to appreciate from KitchenAid. I appreciate KitchenAid replacing the mixer without hassle. I pray the replacement mixer is one that I will have for years to come....and that I'll be able to give it a 5 star rating.

Broke down after 1 week

On 11.22.23, I purchased my stand mixer directly from the KitchenAid website. It was delivered on 11.30.23. Two weeks later I began my holiday baking. On 12.18, it began to shake slightly when on speeds 1 & 2. By the next day, it was shaking even more - so much so that the cap for the accessories came loose. It also began making strange noises. By that night, the mixer stopped working. The motor was running, but the motor head/beater shaft stopped turning. Tried it again the next morning - nothing had changed. I had used the mixer for one week - only made simple batches of cookies - no breads/no heavy dough. I called customer service, and after giving a detailed breakdown of what occurred and sending videos, the gentleman I spoke to arranged for a new unit to be ... MoreOn 11.22.23, I purchased my stand mixer directly from the KitchenAid website. It was delivered on 11.30.23. Two weeks later I began my holiday baking. On 12.18, it began to shake slightly when on speeds 1 & 2. By the next day, it was shaking even more - so much so that the cap for the accessories came loose. It also began making strange noises. By that night, the mixer stopped working. The motor was running, but the motor head/beater shaft stopped turning. Tried it again the next morning - nothing had changed. I had used the mixer for one week - only made simple batches of cookies - no breads/no heavy dough. I called customer service, and after giving a detailed breakdown of what occurred and sending videos, the gentleman I spoke to arranged for a new unit to be mailed to me. I am grateful that I did not need to battle them to replace the unit. I received the new unit on 12.31 and will test it out tomorrow. Grateful that I kept my older mixer, I brought it out and was able to use it to complete my baking even though it was leaking oil (not in the batter - and the reason I bought a new one). I noticed that my older model was of better quality. The accessory cap was metal vs the new one which is between metal and plastic. The levers are also a lessor quality on the new mixer. I had my older model for over 15 years and absolutely loved it! I pray this one lasts that long as well. Thank you KitchenAid for making this situation right. PLEASE focus on the quality the brand is known for! Having loads of color choices is fun, but not if it means sacrificing quality. I hope I'll be able to give a 5 star review on the unit you recently sent me.

Disappointed with Kitchen Aid decisions

I have used a Kitchen Aid Artisan mixer for over 40 years and have loved it. When I recently replaced mine with a new one in the beautiful Juniper color, I was excited to try it out. As I was scraping down the beater, it actually fell off the beater shaft into my dough. I realized that the spring that held the beater snug and secure was missing on my mixer. Imagine my surprise and shock when I was told by customer support that this part was discontinued in 2016. All it took for the beater to fall off was me bumping it to clean it off. I was further instructed to watch videos on how to put the beater on my mixer. After using the same mixer for 40 years, I think I know how to do that correctly. This is an example of taking a superb product and making it cheaper and ... MoreI have used a Kitchen Aid Artisan mixer for over 40 years and have loved it. When I recently replaced mine with a new one in the beautiful Juniper color, I was excited to try it out. As I was scraping down the beater, it actually fell off the beater shaft into my dough. I realized that the spring that held the beater snug and secure was missing on my mixer. Imagine my surprise and shock when I was told by customer support that this part was discontinued in 2016. All it took for the beater to fall off was me bumping it to clean it off. I was further instructed to watch videos on how to put the beater on my mixer. After using the same mixer for 40 years, I think I know how to do that correctly. This is an example of taking a superb product and making it cheaper and less excellent in what appears to be a cost cutting measure. I had to resort to buying a "beater upgrade" product off of Etsy to resolve this issue. Shame on you, Kitchen Aid.

I give it a solid 4.9 !!!

I purchased this mixer for my lovely bride who makes 13 varieties of Christmas cookies every year and gives them to loved ones. She absolutely LOVES the new machine and all of the included amenities. We now own three of these mixers, one of which is working, but "getting tired." Our new candy apple red mixer is her go-to now !!Sadly, within two weeks of use, the spatula beater failed. The material of which the spatula is made cracked, thus allowing food to accumulate and possibly contaminate future batches of food. I ordered a complimentary replacement and hope that this will not become an ongoing issue. My guess is that this new attachment was not lab tested before being offered to customers. As one who has now field-tested the attachment, I am not pleased with ... MoreI purchased this mixer for my lovely bride who makes 13 varieties of Christmas cookies every year and gives them to loved ones. She absolutely LOVES the new machine and all of the included amenities. We now own three of these mixers, one of which is working, but "getting tired." Our new candy apple red mixer is her go-to now !!Sadly, within two weeks of use, the spatula beater failed. The material of which the spatula is made cracked, thus allowing food to accumulate and possibly contaminate future batches of food. I ordered a complimentary replacement and hope that this will not become an ongoing issue. My guess is that this new attachment was not lab tested before being offered to customers. As one who has now field-tested the attachment, I am not pleased with the feature and have determined that its benefit is questionable. We'll see ! In general, I give the machine a rating of 4.9.

Kitchen aid Mixer

After a rocky start where the first one bought was faulty ( no fault of Kitchen Warehouse ) and replaced with very little hassle, it is all that I and my daughter for whom I bought it wished for. Her own stand mixer was on its last legs and desperately needed replacing. This new one is infinitely superior. It creams butter and sugar perfectly . The kids find it easy to use and love it.I would love to win another one to give to my son and daughter in law and their two girls as I know that they will all use it and really appreciate it. We are a family who enjoy cooking and preparing meals that taste good and are healthier and mor economical that store bought or take away food. Whilst I would love to add a photo I don't know how to, I am rather old and not up to date ... MoreAfter a rocky start where the first one bought was faulty ( no fault of Kitchen Warehouse ) and replaced with very little hassle, it is all that I and my daughter for whom I bought it wished for. Her own stand mixer was on its last legs and desperately needed replacing. This new one is infinitely superior. It creams butter and sugar perfectly . The kids find it easy to use and love it.I would love to win another one to give to my son and daughter in law and their two girls as I know that they will all use it and really appreciate it. We are a family who enjoy cooking and preparing meals that taste good and are healthier and mor economical that store bought or take away food. Whilst I would love to add a photo I don't know how to, I am rather old and not up to date with all this technology. i am a member of kitchen warehouse and always go to either your Box Hill or Preston shop when I need anything. My phone number is 03 9859 1784 if you wish to check my membership, I thank you for considering this applicationRegards Jean

Quality is No Longer Part of the KitchenAid Brand

What happened to the KitchenAid quality? I do a lot of baking and use my KA mixer every weekend. I have one that I bought a decade ago and decided to get a new one that matched my newly renovated kitchen. I purchased this mixer and my wife and I used both last night making a double batch of bread items. Wow - was I disappointed in the quality of the new vs. older mixer! The accessories are so cheap - light alloy we used to call "pot-metal" that undoubtedly will oxidize very quickly. The mixer is louder and feels cheap - not substantial like the older one. Sadly, whomever made the decision to substitute cheap metal and products in order to increase profits has really diminished the brand in my opinion. Prior to purchasing this mixer, I would have shouted from the ... MoreWhat happened to the KitchenAid quality? I do a lot of baking and use my KA mixer every weekend. I have one that I bought a decade ago and decided to get a new one that matched my newly renovated kitchen. I purchased this mixer and my wife and I used both last night making a double batch of bread items. Wow - was I disappointed in the quality of the new vs. older mixer! The accessories are so cheap - light alloy we used to call "pot-metal" that undoubtedly will oxidize very quickly. The mixer is louder and feels cheap - not substantial like the older one. Sadly, whomever made the decision to substitute cheap metal and products in order to increase profits has really diminished the brand in my opinion. Prior to purchasing this mixer, I would have shouted from the rooftops to buy a KitchenAid mixer as it will hold up and still operate and look like new for decades! No more. This mixer looks and feels like something you'd find at a discount store. You messed up, KitchenAid. Your quality, the one thing you always had that put you above so many other manufacturers, is gone. What do you have left? Your name? For how long?

Really solid and worth the money

I looked at these for quite a while due to the cost - was hesitant and wanted to make sure it was worth the money so did a lot of research. I had a stand mixer that sat in the cabinet largely unused for many years. Just didn't work well and did things like dough climbing etc. Took the leap and purchased the KitchenAid. No regrets about the purchase. The KitchenAid was initially taken in and out of the cabinet but I've found so many uses that it now sits on my counter. My biscuits, bread, and other things are now so much better. I didn't know hand kneading would be so different in the outcome with more airy fluffy breads. The machine is really solid. Built like it was in the 1940's with solid engineering, and no computer boards like most things now making them ... MoreI looked at these for quite a while due to the cost - was hesitant and wanted to make sure it was worth the money so did a lot of research. I had a stand mixer that sat in the cabinet largely unused for many years. Just didn't work well and did things like dough climbing etc. Took the leap and purchased the KitchenAid. No regrets about the purchase. The KitchenAid was initially taken in and out of the cabinet but I've found so many uses that it now sits on my counter. My biscuits, bread, and other things are now so much better. I didn't know hand kneading would be so different in the outcome with more airy fluffy breads. The machine is really solid. Built like it was in the 1940's with solid engineering, and no computer boards like most things now making them obsolete in 2 years. The simplicity also makes the machine repairable like so many things in the past. Customer support was solid as well. Had some billing issues which they fixed without problems.

The color is iridescent blue!!

So the first thing I want to point out is the mixer is so much prettier in person!! It looks just like a light blue on the box, but in person it’s a beautiful color shifting blue! We made home made biscuits in it and they came out wonderful. I had been using my grandmas older model one and while it good, I really appreciated how with this particular model it came with extra accessories such as an extra mixing bowl and spatula. It’s not super loud and was super easy to clean. It has an extremely strong grip on the bottom that prevents it from moving. The spatula it came with scrapes the edges of the bowl really well preventing you from wasting whatever mix you’re using. I also really appreciated how easy the cord was to store, I hate having loose cords all over the ... MoreSo the first thing I want to point out is the mixer is so much prettier in person!! It looks just like a light blue on the box, but in person it’s a beautiful color shifting blue! We made home made biscuits in it and they came out wonderful. I had been using my grandmas older model one and while it good, I really appreciated how with this particular model it came with extra accessories such as an extra mixing bowl and spatula. It’s not super loud and was super easy to clean. It has an extremely strong grip on the bottom that prevents it from moving. The spatula it came with scrapes the edges of the bowl really well preventing you from wasting whatever mix you’re using. I also really appreciated how easy the cord was to store, I hate having loose cords all over the place but this came with a little rubber clip thing that allows you to roll the cord up. The cord length is generously sized as well. My daughter is 11 and loves to bake, this was very easy for her to use as well, with adult supervision of course. I would like to point out I was sent this for free and exchange for my honest opinion, but I would definitely spend my own money on this mixer. At this time I really cannot think of any cons as I am super satisfied with the mixer! This would make a beautiful housewarming gift or something special for yourself.