This is my main pump I use. I love that it's portable and you are not stuck to a wall. I love that the battery lasts a long time. I love that it comes with a bag, extra set of pump parts, and a cooler for the bag to travel with cold milk. My first pump ended up having suction issues (wouldnt release) but their customer service had me a new pump in now time flat with no issues. The only other complaint I have is that the one set of pumps with the - yellow tab part and white membrane that connect to the bottom of the connectors - this set seems to get "clogged" more often then it should. Milk gets suck and ends up getting in the tubes. Even after cleaning and sterilizing properly - it continues to happen here and there. The connectors with PersonalFit Flex Connectors ... MoreThis is my main pump I use. I love that it's portable and you are not stuck to a wall. I love that the battery lasts a long time. I love that it comes with a bag, extra set of pump parts, and a cooler for the bag to travel with cold milk. My first pump ended up having suction issues (wouldnt release) but their customer service had me a new pump in now time flat with no issues. The only other complaint I have is that the one set of pumps with the - yellow tab part and white membrane that connect to the bottom of the connectors - this set seems to get "clogged" more often then it should. Milk gets suck and ends up getting in the tubes. Even after cleaning and sterilizing properly - it continues to happen here and there. The connectors with PersonalFit Flex Connectors and yellow flexible membranes - those never have a clog issue. Overall I love this product. I wish the new portable version they just came out with was available before this time, i would have gotten those for sure. I also wish they sold just that part seperate because I would definitely use that over these pump connectors.

Buyer Beware

I’ve been using this pump since my daughter was born 4 months ago. I rely on the pump to feed her, since direct breastfeeding didn’t work out for us. Today, the portable pump unit just stopped turning on for no reason. I contacted Medela’s customer service during their open hours, which their manual says to do, but got voicemail. I explained the predicament, and its urgency; I needed help ASAP, since I have to pump every four hours in order to maintain milk supply. Four hours came and went and I did not hear back from them. Because of the urgency of the situation, I had to go out and rent a new pump, which cost $115. Given that pumping moms rely on these tools to feed our babies, this delay in customer service — in the middle of a Thursday afternoon — is not good ... MoreI’ve been using this pump since my daughter was born 4 months ago. I rely on the pump to feed her, since direct breastfeeding didn’t work out for us. Today, the portable pump unit just stopped turning on for no reason. I contacted Medela’s customer service during their open hours, which their manual says to do, but got voicemail. I explained the predicament, and its urgency; I needed help ASAP, since I have to pump every four hours in order to maintain milk supply. Four hours came and went and I did not hear back from them. Because of the urgency of the situation, I had to go out and rent a new pump, which cost $115. Given that pumping moms rely on these tools to feed our babies, this delay in customer service — in the middle of a Thursday afternoon — is not good enough. If you are a mom who’s solely pumping and thinking about buying this expensive pump keep in mind that it can inexplicably completely malfunction and, given the lack of customer service, you may have no other option but to either rent to buy a new one!

Great

The medela pump is a really good and powerful pump, its easy to clean, although when you get it at first you feel overwhelmed by all the different components but once you get the hang of it, it becomes quite nippy.. I did find that it used to leak when I bent over which caused quite a few tears over spilled milk in the start. Obviously you need to get the bra with it. It comes with 2 size nipple suctions and a bag which I still use on my pram. I didnt end up using it for long. It definitely a product that you need to be dedicated to using. I found breastfeeding difficult as in the beginning my baby wouldn’t latch on properly so I bought this to help me give my baby breast milk however being a first time mum/ inexperienced I became complacent and gave up trying to ... MoreThe medela pump is a really good and powerful pump, its easy to clean, although when you get it at first you feel overwhelmed by all the different components but once you get the hang of it, it becomes quite nippy.. I did find that it used to leak when I bent over which caused quite a few tears over spilled milk in the start. Obviously you need to get the bra with it. It comes with 2 size nipple suctions and a bag which I still use on my pram. I didnt end up using it for long. It definitely a product that you need to be dedicated to using. I found breastfeeding difficult as in the beginning my baby wouldn’t latch on properly so I bought this to help me give my baby breast milk however being a first time mum/ inexperienced I became complacent and gave up trying to breastfeed and tried to exclusively pump. As I wasn’t doing it properly I had to substitute with formula milk so my milk supply reduced. I also had exams to complete at giving birth so I didnt have the time to pump every 2 hours and clean and let everything dry and also look after a newborn.This is a product you need to be dedicated to. Maybe if you are on maternity leave and a stay at home mum it will work for you however it is much easier to try and use that time and dedication that you would have spent washing the machine and bottles etc trying to teach your baby to latch, maybe even buying a medela nipple shield will work just as well.Just my personal thoughts, I ended up exclusively bottle feeding. I stopped pumping it was too much effort. Your breasts become engorged so you have no choice but to pump to release your breasts from the milk but the OG pump aka the baby would be a much better option. I feel that if i didnt have to pump to rely on I would have made more effort to breastfeed but I didnt know any better.

Great pump for moving around

I bought this a couple of weeks ago to use when I went on holiday as I wanted something light to take on the plane. Before this I was using the symphony. The symphony is definitely a superior pump but then it is hospital grade and costs around £2k so to be honest I wasn't expecting this one to be anywhere near as good! I was actually pleasantly surprised it is a very efficient pump! It takes me around twice as long with this one compared to the symphony to get the same amount but the pump is so versatile I can use it anywhere without being tied to a plug socket which is really handy! It would be great if it came with a clip or lanyard so you can "wear" it rather than having to carry it but dressing gown pockets are also great for that. Definitely use with the ... MoreI bought this a couple of weeks ago to use when I went on holiday as I wanted something light to take on the plane. Before this I was using the symphony. The symphony is definitely a superior pump but then it is hospital grade and costs around £2k so to be honest I wasn't expecting this one to be anywhere near as good! I was actually pleasantly surprised it is a very efficient pump! It takes me around twice as long with this one compared to the symphony to get the same amount but the pump is so versatile I can use it anywhere without being tied to a plug socket which is really handy! It would be great if it came with a clip or lanyard so you can "wear" it rather than having to carry it but dressing gown pockets are also great for that. Definitely use with the handsfree bra for greater flexibility. The pump itself is light, easy to use and still pretty quiet. I love that it has the initiation phase and then the pumping phase both of which you can choose which level to have it at. Also great set of kit that comes with it including the nipple shields in two different sizes and the Cool bag. Overall a great pump for moving around and traveling with.

Keep shopping

Like-worked well for four weeksDislike-this set comes with a giant polyester carrying bag but does not come with bottle collars or nipples (oversight on Medela's part, failing to account for the milk needing to go into an infant after pumping it into bottles). At least the bottles and apparatus have a big bag to sit in while the baby goes hungry-added investment required; needed to purchase new bottle set because it was the only way to get collars and nipples-flex connector heads stopped sealing after only four weeks-have to clutch hands tightly around suction units or they won't function (not hands-free since week four)-added investment required; purchased new seals which did not remedy suction issue-contacted Medela customer service to see if they would ... MoreLike-worked well for four weeksDislike-this set comes with a giant polyester carrying bag but does not come with bottle collars or nipples (oversight on Medela's part, failing to account for the milk needing to go into an infant after pumping it into bottles). At least the bottles and apparatus have a big bag to sit in while the baby goes hungry-added investment required; needed to purchase new bottle set because it was the only way to get collars and nipples-flex connector heads stopped sealing after only four weeks-have to clutch hands tightly around suction units or they won't function (not hands-free since week four)-added investment required; purchased new seals which did not remedy suction issue-contacted Medela customer service to see if they would honor 90 day warranty and no response back-the faceplate was also loose within 6 weeks

Not a great upgrade… Disappointed.

I am a third time mom who works full time and has nursed/breast milk fed my babies for 15 months the past two times. I used the Medela Freestyle pump for my last two babies and was excited about the Freestyle Flex pump until I actually started to use it. The biggest bummers about the upgrade/change in style is that the pump itself doesn’t have a clip for my pant waist, only a string. This means the pump has to hang off my arm as k go around the house, putting away laundry, unloading the dishwasher, and wrangling my three kids. In the process, the unfortunately very sensitive touchscreen gets tapped by my hip and paused over and over again. It’s really inconvenient and annoying. Additionally, the new pump parts don’t “click” into place like they used to do it never ... MoreI am a third time mom who works full time and has nursed/breast milk fed my babies for 15 months the past two times. I used the Medela Freestyle pump for my last two babies and was excited about the Freestyle Flex pump until I actually started to use it. The biggest bummers about the upgrade/change in style is that the pump itself doesn’t have a clip for my pant waist, only a string. This means the pump has to hang off my arm as k go around the house, putting away laundry, unloading the dishwasher, and wrangling my three kids. In the process, the unfortunately very sensitive touchscreen gets tapped by my hip and paused over and over again. It’s really inconvenient and annoying. Additionally, the new pump parts don’t “click” into place like they used to do it never feels like the parts are quite sealed and I’m always trying to push them together. I have several sets so I don’t think it’s one bad set. The one thing I do like about the upgrade is the cup/flange have a softer rubber/ edge than the previous style. Additionally, the battery does not last nearly as long as the previous Freestyle version. Over all, as a third time breastfeeding/pumping mom, I’m not impressed and miss my old reliable pump that allowed me to not only successfully nurse my babies for up to 15 months, but to also donate hundreds of ounces of breast milk each pregnancy.

Pump broken after 3 weeks

I order the compleet set. I said that i need to invest in a good pump. After 3 weeks the pump stoped working, first would randomly turn off when unpluged. Then i would plug it and would work just for 3 minutes. After i spoke with the customer service told me to reset it and i did so ,but after the resetting it stoped working at all. Like not turning on at all. I called again the customer service and they told me that i need to send back the pump, they will check it and send it back once the problem is solved and this would take more then 2 weeks.How am i supposed to pump and feed my baby if i dont have a pump for 2 weeks?! The pump is pretty expansive and would be stupid to buy a new pump and then wait for the old one to get repaired and then have 2 pumps in the ... MoreI order the compleet set. I said that i need to invest in a good pump. After 3 weeks the pump stoped working, first would randomly turn off when unpluged. Then i would plug it and would work just for 3 minutes. After i spoke with the customer service told me to reset it and i did so ,but after the resetting it stoped working at all. Like not turning on at all. I called again the customer service and they told me that i need to send back the pump, they will check it and send it back once the problem is solved and this would take more then 2 weeks.How am i supposed to pump and feed my baby if i dont have a pump for 2 weeks?! The pump is pretty expansive and would be stupid to buy a new pump and then wait for the old one to get repaired and then have 2 pumps in the house. Im highly disappointed. I sent the pump back and i had to buy another pump so i can feed.my baby. I find it so annoying that instead of sending a replacement fast you need to wait so long especially when is something very important regarding your health and the baby's health. Agreed with the customer servicr that they will try to send me the money back instead of a new pump but they dont know how long will take neither or if it is posible because the pump is used and is not hygienic to return it. Curious how this will end. In the meanwhile i had no choice but buy another pump that is cheaper.

Terrible. Just terrible.

This pump is just nothing but terrible. Gave me more clogged ducts than breastmilk! The suction is a joke, even when you set it on the highest setting it still barely gets milk out. I bought this so I can double pump but it can’t even be used normally as a double pump bc one side just doesn’t do the job, it barely extracts any milk. It’s ok if you use it as a single pump, which defeats the purpose of getting a double pump! It’s bc of this pump that my breastfeeding journey was cut short bc I keep getting clogged ducts as I never really empty my breast using this pump. I hv to manually express it even after 30 mins of pumping. Just terrible Medela, terrible.

The suction doesn’t work on both sides!

I had medela freestyle before and was happy with the product. Got the freestyle flex two weeks ago from Best Buy as it was told to be lighter and stronger than it’s previous version. The product is broken. After turning on the pump, the suction on one side drops to nothing after a second. It is basically useless. I tried this on battery and while connected to power. It’s really frustrating when you have few minutes in between your work to pump and then having a very poor quality product which is not doing what it’s supposed to do!!! Very disappointed after spending $500 on something that is useless.

Very misleading as a product. Not made well for wo

I've been using this product for 4 months now. The pump itself as a machine works well no complaints but I'll tell you that as an exclusive pumper this machine did not make my life easier and made pumping a drag.You'll need a specific flange for your size. Medela only makes 3 sizes and most women do not fit these. So if you're like me you'll need to buy off market. I had to purchase 2 to get the right fit for me.I got the Medela bra to be hands free and the pump and bottles hang off your breasts. I found this to be heavy and dragging my breasts down. Just plain uncomfortable. Even worse when you're moving around because pulling is happening.You can barely do anything when wearing the pumps, especially the most important thing carry or pick up your baby. The pump ... MoreI've been using this product for 4 months now. The pump itself as a machine works well no complaints but I'll tell you that as an exclusive pumper this machine did not make my life easier and made pumping a drag.You'll need a specific flange for your size. Medela only makes 3 sizes and most women do not fit these. So if you're like me you'll need to buy off market. I had to purchase 2 to get the right fit for me.I got the Medela bra to be hands free and the pump and bottles hang off your breasts. I found this to be heavy and dragging my breasts down. Just plain uncomfortable. Even worse when you're moving around because pulling is happening.You can barely do anything when wearing the pumps, especially the most important thing carry or pick up your baby. The pump and wires will be in the way if you're trying to pick up or carry your baby. If you don't have help at home and are pumping you'll have to take off your pump to pick up your baby unless you're just placing them away from your body elsewhere. The whole purpose of this product is to be mobile but you can barely do anything and the most important thing to carry for your child is also difficult while pumping 20 to 30 min at a time. This actually made motherhood more difficult for me and stressed me out having to pump but also ensuring the baby would be asleep or not need anything during this time. I'm not sure how this design is suitable for mothers as it does not add benefit to your day nor is it a comfortable design. I would not recommend and next time I'd try the bellababy to see if they're more comfortable at 1/4 of the price. This product is not worth the price tag.