I can't say enough good things about Beauty Affairs. I've been a loyal customer now for about three years and can't fault their delivery - it feels like I get VIP Express Post when I just make a regular order. I (now) do a lot of online shopping across the board (clothes, shoes, beauty, etc.) and Beauty Affairs stand out from every other vendor I have shopped with throughout COVID as fast, reliable, and essentially flawless in their supply chain when even the previously-good-ones have slowly fallen victim throughout 2021 to COVID disruptions and delays. Whatever they're doing, it works! I will only shop elsewhere for beauty, cosmetics, and perfume on the odd occasion they don't stock a brand I want, but apart from that, I say: MECCA, who? Sephora, what? ^.^

I have always loved the fast service of Beauty Affairs with free samples with my orders. Last month my shampoo bottle broke in the post and leaked everywhere. When I advised Beauty Affairs they sent a new bottle straight away free of charge. Unfortunately this order did not arrive so when I advised them of this Anna at Client Care sent me a new bottle straight away but along with this she also sent me the matching conditioner, and my favourite full cleanser to say sorry. I have not experienced such amazing customer service in a long time. I’ve always had amazing service from Beauty Affairs and will not buy my beauty products anywhere else

The MOR Marshmallow is one of the most iconic fragrance invented in Australia in the history of beauty. It is unique, feminine but accessible. As its name suggests, it has a sweet top note, but with a floral and musky bottom note which is very rounded and complements the top note very well.\n\nI first discovered the MOR Marshmallow scent through the Marshmallow body cream, which I absolutely love. This body butter is a thicker version of the body cream. Not only it is as indulgent as the body cream, the body butter is even more nourishing, making it especially suitable for the cold and dry Australian winter. The formulation of this body butter is exceptional: enriched with shea butter, vitamins A, C and E, avocado oil, olive oil, rosehip oil and more - it is just ... MoreThe MOR Marshmallow is one of the most iconic fragrance invented in Australia in the history of beauty. It is unique, feminine but accessible. As its name suggests, it has a sweet top note, but with a floral and musky bottom note which is very rounded and complements the top note very well.\n\nI first discovered the MOR Marshmallow scent through the Marshmallow body cream, which I absolutely love. This body butter is a thicker version of the body cream. Not only it is as indulgent as the body cream, the body butter is even more nourishing, making it especially suitable for the cold and dry Australian winter. The formulation of this body butter is exceptional: enriched with shea butter, vitamins A, C and E, avocado oil, olive oil, rosehip oil and more - it is just like a moisturisation and antioxidant powerhouse. I have dry skin - especially in winter. I go through bottles and jars and tubs of different body lotion and cream and oil every year. The MOR Marshmallow body butter is one of my favourites.\n\nThe body butter is very thick. My tip is to use a little each time and then layer more as required, instead of applying too much all at once which can make it difficult to spread and absorb. When I use just enough for my skin, It sinks into my skin really well without a greasy residue. I found it particularly suitable for use at night time. The Marshmallow smell is truly heavenly and it helps me to fall asleep in the marshmallow heaven. It leaves my skin feeling silky, smooth, hydrated and moisturised until the next shower. The fragrance lingers all night and morning without being overpowering.\n\nIt is pricey, but a little of this certainly goes a long way. One small jar lasts me the whole season even when I routinely apply this after shower every night.\n

I've been increasingly using Beauty Affairs over some of the other e-commerce websites like Look fantastic and Strawberry net. Not only are they comparable on price their customer service blows the others out of the water. As soon as you have an issue that requires customer service to be, involved you notice the huge difference. Beauty Affairs went to lengths to resolve an issue where I purchased the incorrect skincare product while on offer. The process of exchanging it, even though the product wasn't on offer anymore, was very easy and definitely far better than my experience with other sites.

I love this store. I have ordered so many times in the last few years and have found it has always been a pleasure to shop with them. I love the freebies, discounts and always look forward to my little in the box :) The site is very easy to use and I have found that I have tried so many new brands and have finally found the right hair and skin care that suits me. Coco and Eve and Alpha H. Love love love!

I had a very good experience with Lorena from customer support. I was querying the cost of Youngblood mineral makeup on live chat (excellent product by the way) of which I had bought 2. The cost of the item displayed for sale appeared less than the final checkout price. It turned out the sale price was for a particular color but this was unclear on the page. Lorena looked into the discrepancy immediately and after explaining the reason, offed to give me a refund on that particular sale to compensate for the confusion. She was polite and considerate throughout. It’s good to know that such a fabulous Aussie company has such lovely staff!

I have found my holy grail! My thin, bleached, dry hair, was left feeling so hydrated, silky and shiny. Usually moisturizing shampoo and conditioners weigh my hair down but this is the first range I have found that has left my hair looking so healthy, moisturized and full of volume. My hair has never looked or felt healthier and contains no nasties or silicones. Love it, the best on the market!

I would definitely recommend this website to a friend. It is good that they provide assurance like “official stockiest” on luxury brands. That gives me security when making a purchase of large amount. I love the gift card that automatically added to my cart for next purchase! That’s kind of them. You don’t see that very often with other merchants.

But really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you ... MoreBut really I wanted to come here and give thanks and my 5 stars to Beauty Affairs! In this current climate (covid) it’s been tough.... I’m a mum of three with a small baby and a child with special needs who as anyone in NSW would know r home doing school.... shops aren’t open anyway and I have been in real need of a “glow up” Beauty Affairs helped me! How? First off, they have great customer service! They’re very friendly and get back to you straight away (given it is within working hours) the pack it and send it and I honestly receive it the next morning! To me those are two of the most important things! I can’t go out I don’t have time to do anything... I appreciate anyone who can get me my stuff quick and who actually get back to you! I Love little freebies you guys throw in !