I bought this product for Black Friday and this particular router was a great price and came with a one year subscription to Netgear Armor Security. I set it up bought 2 yrs of pro support and used the promo code that came in the box for the Armor Security and once it was all finished I threw all packaging away In January. Then o find out the Netgear Armor Security was being charged to my credit card after 30 days. The tech with Netgear put it in as a 40 trial instead of the free one year. When I called they said they needed proof of purchase which I provided them with the Walmart.com order receipt I was sent via email. They then said the on year armor subscription is not specified on the receipt and I needed something from Walmart proving that is in fact the model ... MoreI bought this product for Black Friday and this particular router was a great price and came with a one year subscription to Netgear Armor Security. I set it up bought 2 yrs of pro support and used the promo code that came in the box for the Armor Security and once it was all finished I threw all packaging away In January. Then o find out the Netgear Armor Security was being charged to my credit card after 30 days. The tech with Netgear put it in as a 40 trial instead of the free one year. When I called they said they needed proof of purchase which I provided them with the Walmart.com order receipt I was sent via email. They then said the on year armor subscription is not specified on the receipt and I needed something from Walmart proving that is in fact the model that came with the one year armor subscription. I have called Walmart.com customer service 3 times and all 3 times was told that it was escalated to 2 different departments; to the promotions department to have them make sure that was what was offered with this device during Black Friday sale AND to someone. To approve a refund of the $42.24 which is what the one year armor subscription costs if they can’t provide the information regarding their promotional sale for that holiday. I have not received a single call or email with any kind of resolution. I would have paid for the better router at the time if I was just going to have to pay for the armor security as well! I would have been fine with that if I knew both Walmart and Netgear would not honor the product bundle they were selling for Black Friday! Very disappointed in Walmart and the lack of quality In customer support/resolution when they offer a product. BUYER BEWARE!!! I guess we all should be saving the packages and ALL that is included in the box for at least 6 months to make sure you get what you pay for!!!!

I purchased a Netgear Nighthawk AX2400 to upgrade a five year old router of another brand. Our household was experiencing lags and disconnect issues. The Netgear Nighthawk was very easy to set up and all our devices easily connected by entering the password. The Netgear App is user friendly too. When setting up the Netgear router, a prompt informs you that if you keep the same WI FI network name and password your wireless devices will automatically reconnect to the internet; however, this wasn’t the case for me. I had to reconnect each device even though a kept the the network name and password the same. The router I replaced was another brand, so maybe that made a difference. Since installing the Netgear NightHawk router, we haven’t experienced any connection ... MoreI purchased a Netgear Nighthawk AX2400 to upgrade a five year old router of another brand. Our household was experiencing lags and disconnect issues. The Netgear Nighthawk was very easy to set up and all our devices easily connected by entering the password. The Netgear App is user friendly too. When setting up the Netgear router, a prompt informs you that if you keep the same WI FI network name and password your wireless devices will automatically reconnect to the internet; however, this wasn’t the case for me. I had to reconnect each device even though a kept the the network name and password the same. The router I replaced was another brand, so maybe that made a difference. Since installing the Netgear NightHawk router, we haven’t experienced any connection issues or lags. I would recommend this product.

I'm not an IT professional and am not an expert with modems, routers, etc. Started researching how to improve our home setup as our house only gets 10mb download. Used the Internet Provider's router as a modem only and attached the Netgear RAX29 as the router. Needed a way to throttle kid's gaming from taking 90% making wifi unusable for others. The QoS option allows for device prioritization. This router also distributes the signal optimally allowing for my wife to actually stream. Very impressed with how this router best utilizes our small amount of bandwidth. That was a plus as I was only searching for a way to prioritize devices. Only option I haven't found on it is a way to also cap the bandwidth a device can use. Ultimately, though, this router has nearly ... MoreI'm not an IT professional and am not an expert with modems, routers, etc. Started researching how to improve our home setup as our house only gets 10mb download. Used the Internet Provider's router as a modem only and attached the Netgear RAX29 as the router. Needed a way to throttle kid's gaming from taking 90% making wifi unusable for others. The QoS option allows for device prioritization. This router also distributes the signal optimally allowing for my wife to actually stream. Very impressed with how this router best utilizes our small amount of bandwidth. That was a plus as I was only searching for a way to prioritize devices. Only option I haven't found on it is a way to also cap the bandwidth a device can use. Ultimately, though, this router has nearly alleviated all of our issues and has elevated our internet experience in other areas. Our home experience as been greatly improved. Now if it could somehow run fiber and increase our bandwidth by at least 10 times that would be great (kidding!).