I like it

Same as how it looks in the image, excellent product and quality, I loved it

Package not wrapped safely, exchange policy is a JOKE, customer services are LAZY AF and not helpful

1. My package arrived damaged, they only used a single shipping bag to wrap a whole box of shoes and expected the package would arrive unscratched.2. I wish to exchange my shoe for a bigger size (since US sizing is dumb enough to differentiate men's and women's feet). I kid you not when I say the CS was not being so helpful AT ALL, even worse than bot replies. They used template answers like copying and pasting from the FAQ page and still took days to respond to a simple inquiry. The size that I wanted has been in stock for days on the website now and they insist that the size is out of stock, like, who are you trying to fool?? It's clearly there on their website?? The self-exchange page also shows that the size is out of stock that's why I asked for help from the ... More1. My package arrived damaged, they only used a single shipping bag to wrap a whole box of shoes and expected the package would arrive unscratched.2. I wish to exchange my shoe for a bigger size (since US sizing is dumb enough to differentiate men's and women's feet). I kid you not when I say the CS was not being so helpful AT ALL, even worse than bot replies. They used template answers like copying and pasting from the FAQ page and still took days to respond to a simple inquiry. The size that I wanted has been in stock for days on the website now and they insist that the size is out of stock, like, who are you trying to fool?? It's clearly there on their website?? The self-exchange page also shows that the size is out of stock that's why I asked for help from the CS are they are all the same, useless af. I got frustrated that the CS kept telling me to create a new purchase on the website and return the one I bought when they knew that I bought mine during black Friday, which meant there would be an added cost if I did this method since the price has gone back to normal. I was so disappointed with their service and would never recommend anyone to buy from this store especially online.

The perfect balance of comfort and style

Bought these because I’m about to go on a few overseas trips over the next year and need the most comfortable shoes that also look good. They are so comfy, feel really well made and are easy to get on and off. Time will tell on the durability front!