Last updated at 12/11/2025 02:41:03
originally posted on nixon.com
I would leave 0 stars if it were possible due to the poor customer service Nixon provides and the lack of value they place on loyal customers. I bought a Sentry Leather watch as a gift for my father a few years ago, and he has loved it. Unfortunately shortly after sending the watch in for a band repair this year where they said it needed a battery service as well the watch quit keeping accurate time even though it worked fine before sending for the band repair. When I tried to have the movement fixed I was told the watch could not be fixed and since it was no longer offered was not able to be replaced. This was disappointing but I was ok with it because they gave me $100 off a replacement watch from the site. What they didn't say was that I couldn't use my discount ... MoreI would leave 0 stars if it were possible due to the poor customer service Nixon provides and the lack of value they place on loyal customers. I bought a Sentry Leather watch as a gift for my father a few years ago, and he has loved it. Unfortunately shortly after sending the watch in for a band repair this year where they said it needed a battery service as well the watch quit keeping accurate time even though it worked fine before sending for the band repair. When I tried to have the movement fixed I was told the watch could not be fixed and since it was no longer offered was not able to be replaced. This was disappointing but I was ok with it because they gave me $100 off a replacement watch from the site. What they didn't say was that I couldn't use my discount for a custom watch even though I would still be paying the difference out of pocket. That was only found out after trying to use my code and inquiring to customer care as to why it wasn't working. This was upsetting because none of the current watch offerings were in a color scheme that my father would like and be able to read well. Since I was not told the limitations on the discount when it was offered nor was it included in the e-mail with the code I felt quite cheated not being able to get as close a replacement as possible even though the options through custom make it available. When I expressed to customer care my concern that the only way for me to truly replace the watch my father loved was to make it custom, their response was to deny me any assistance and suggest I wait for the next release even though that would leave him without his watch indefinitely. I am truly disappointed that a this company has such poor customer service as to not allow a loyal customer to replace a gift for their father with something he would actually enjoy wearing. It's sad that a brand I had confidence in and planned to stay loyal to cared so little. Due to this I can no longer confidently recommend this brand to anyone who expects real customer service rather than policy parroted to them after the fact.
originally posted on bespokepost.com
I purchased the copper and brown leather sentry watch and I keep getting compliments on it. It fits quite nicely, and looks great. I have skinnier wrists so I was worried the watch would look too large proportionately but it looks great. It keeps its time as well, which is needed from a watch. The clasp is also off-set from the center of the watch so it doesn’t scratch anything when you rest your wrist on a table. Great design, looks great, functions perfectly.
originally posted on nixon.com
I got this watch for my fiancé as a day of gift for our wedding. The watch itself is beautiful and I got it engraved which came perfectly done. The packaging was nice and classy as well.What I can’t say enough good things to about is this company itself. They are amazing, so kind, and so helpful. My special, sentimental order was first lost in the mail. I reached out to their customer service and that same night they made me a new watch, engraved it, and shipped it out all within 24 hours to make sure it made it before my wedding day. What was the most stressful scenario during the last week of wedding planning, became just a hiccup due to this company. They helped me so much and I can’t wait to see the look on my fiancé’s face when I give him this engraved ... MoreI got this watch for my fiancé as a day of gift for our wedding. The watch itself is beautiful and I got it engraved which came perfectly done. The packaging was nice and classy as well.What I can’t say enough good things to about is this company itself. They are amazing, so kind, and so helpful. My special, sentimental order was first lost in the mail. I reached out to their customer service and that same night they made me a new watch, engraved it, and shipped it out all within 24 hours to make sure it made it before my wedding day. What was the most stressful scenario during the last week of wedding planning, became just a hiccup due to this company. They helped me so much and I can’t wait to see the look on my fiancé’s face when I give him this engraved beautiful watch on our special day. Thank you so much Nixon!
I would leave 0 stars if it were possible due to the poor customer service Nixon provides and the lack of value they place on loyal customers. I bought a Sentry Leather watch as a gift for my father a few years ago, and he has loved it. Unfortunately shortly after sending the watch in for a band repair this year where they said it needed a battery service as well the watch quit keeping accurate time even though it worked fine before sending for the band repair. When I tried to have the movement fixed I was told the watch could not be fixed and since it was no longer offered was not able to be replaced. This was disappointing but I was ok with it because they gave me $100 off a replacement watch from the site. What they didn't say was that I couldn't use my discount ... MoreI would leave 0 stars if it were possible due to the poor customer service Nixon provides and the lack of value they place on loyal customers. I bought a Sentry Leather watch as a gift for my father a few years ago, and he has loved it. Unfortunately shortly after sending the watch in for a band repair this year where they said it needed a battery service as well the watch quit keeping accurate time even though it worked fine before sending for the band repair. When I tried to have the movement fixed I was told the watch could not be fixed and since it was no longer offered was not able to be replaced. This was disappointing but I was ok with it because they gave me $100 off a replacement watch from the site. What they didn't say was that I couldn't use my discount for a custom watch even though I would still be paying the difference out of pocket. That was only found out after trying to use my code and inquiring to customer care as to why it wasn't working. This was upsetting because none of the current watch offerings were in a color scheme that my father would like and be able to read well. Since I was not told the limitations on the discount when it was offered nor was it included in the e-mail with the code I felt quite cheated not being able to get as close a replacement as possible even though the options through custom make it available. When I expressed to customer care my concern that the only way for me to truly replace the watch my father loved was to make it custom, their response was to deny me any assistance and suggest I wait for the next release even though that would leave him without his watch indefinitely. I am truly disappointed that a this company has such poor customer service as to not allow a loyal customer to replace a gift for their father with something he would actually enjoy wearing. It's sad that a brand I had confidence in and planned to stay loyal to cared so little. Due to this I can no longer confidently recommend this brand to anyone who expects real customer service rather than policy parroted to them after the fact.
I purchased the copper and brown leather sentry watch and I keep getting compliments on it. It fits quite nicely, and looks great. I have skinnier wrists so I was worried the watch would look too large proportionately but it looks great. It keeps its time as well, which is needed from a watch. The clasp is also off-set from the center of the watch so it doesn’t scratch anything when you rest your wrist on a table. Great design, looks great, functions perfectly.
I got this watch for my fiancé as a day of gift for our wedding. The watch itself is beautiful and I got it engraved which came perfectly done. The packaging was nice and classy as well.What I can’t say enough good things to about is this company itself. They are amazing, so kind, and so helpful. My special, sentimental order was first lost in the mail. I reached out to their customer service and that same night they made me a new watch, engraved it, and shipped it out all within 24 hours to make sure it made it before my wedding day. What was the most stressful scenario during the last week of wedding planning, became just a hiccup due to this company. They helped me so much and I can’t wait to see the look on my fiancé’s face when I give him this engraved ... MoreI got this watch for my fiancé as a day of gift for our wedding. The watch itself is beautiful and I got it engraved which came perfectly done. The packaging was nice and classy as well.What I can’t say enough good things to about is this company itself. They are amazing, so kind, and so helpful. My special, sentimental order was first lost in the mail. I reached out to their customer service and that same night they made me a new watch, engraved it, and shipped it out all within 24 hours to make sure it made it before my wedding day. What was the most stressful scenario during the last week of wedding planning, became just a hiccup due to this company. They helped me so much and I can’t wait to see the look on my fiancé’s face when I give him this engraved beautiful watch on our special day. Thank you so much Nixon!
So...where do I start...Around 6 years ago I was living "The Dream". Well, my version of "The Dream" at least. I was living in Oakland, just graduated college which led to a great job, and I was 9 years deep in a relationship that I believed (at the time) was leading to a life long partnership. The days were stress filled and hectic, but that was ok because I knew I would be coming home to a beautiful women and comfortable home. Well, the old adage that "Good thing's don't last forever" could not be more true to my "Dream" life because the following years were a steady decline leading up to the Pandemic. It started with relationship troubles (of course), we grew apart and realized we had completely different visions of the future...and then work troubles and ... MoreSo...where do I start...Around 6 years ago I was living "The Dream". Well, my version of "The Dream" at least. I was living in Oakland, just graduated college which led to a great job, and I was 9 years deep in a relationship that I believed (at the time) was leading to a life long partnership. The days were stress filled and hectic, but that was ok because I knew I would be coming home to a beautiful women and comfortable home. Well, the old adage that "Good thing's don't last forever" could not be more true to my "Dream" life because the following years were a steady decline leading up to the Pandemic. It started with relationship troubles (of course), we grew apart and realized we had completely different visions of the future...and then work troubles and eventual furlough and lay off. I understand I'm venting through the medium of a watch review, I'm not completely crazy! To make a long story short though, my girlfriend and I were both signed to a modeling agency during that time. We would get a couple gigs a month that didn't interfere with work and paid amazing rates, and one of those photo shoots required that I wear a nice leather watch. I found this specific model at a store in SF (can't remember the name) but I ended up wearing the HELL out of that watch for as long as I had it! Well, during my break up, my now Ex took my Nixon and over time I forgot the name of the Brand of that "Favorite watch I used to have" until I happened to stumble upon the Nixon website by chance and was pleasantly surprised to instantly recognize the model I once had and I purchased it immediately! It's exactly as I remembered, and I'm grateful for the coincidence of rediscovering the Nixon brand. It's a great piece, although for me, it also brought back nostalgia for a better time.So....ye, the watch is dope, prob gonna get another one no doubt about that.
I did not know about Nixion watches until I found this one. It was a promotion on I believe Huckberry. Really thought the lite blue face and band with the brushed chrome body popped and was unique. .When I received the watch I was a little off taken with the size of the dial. I did not realize it was that large from the ad. I put it on and liked it. It felt nice. Looked good on the wrist. Recommend having at least one of these.
Ordered a custom built watch for around $200 only to have it arrive with a hair or lint strand between the needles. This was supposed to be a wedding present to my fiancé with an engraving on the back that won't make it to be worn on our actual wedding day because it had to be shipped back out and returned for "repair" not because it's faulty but due to poor workmanship. It was delivered 2 weeks before the wedding but my fiancé refuses to wear it because it can be seen with the naked eye. This is absolutely unacceptable and such a disappointment on how this passed quality control. Can't even get a refund on custom builds either due to policy. We both own several nixon watches but we probably won't buy another Nixon again...
The watch is beautiful! Very high quality. This was a gift for our son’s wedding. He loves it. And it’s a great look with his tux. It is very sleek and sophisticated.I 💯 recommend buying this watch. It can be worn casual or dressy. It works both ways. I’m so happy we found this watch. It won’t be my last Nixon!
Amazing watch! The sentry is perfect- it is not too big or too small, just the right size. Nobody ever seems to talk about Nixon leather bands, they are just the right thickness and material is genuine leather making the overall band feel so solid. Also, love arrow detailing, it is the accents like that that I love. It's just right!The color description on this one may be a bit misleading, however. I don't know how it is 'Indigo,' not even in the brightest of sunlight. I was hoping for more blue tone. It does seem overall black in color. Whatever the case, I have fallen in love with this one and will buy more Nixon to come!
It is beautiful but the hands are so dark that it is hard to see the time against the dark background. I will also be calling customer to help get the date and day of week to synch correctly. Nixon usually sets the time and dates before shipping but that did not happen this time. Time and date rollover in the afternoon(and not at the same time) and I need help having that happen at midnight.. hanks
Super disappointing experience with Nixon. When i first received the watch, the battery was dead. Kind of a bummer to have to gift a dead watch. Sent it back to Nixon for repair. Since then, the watch has been mis-delivered, returned to sender, and lost. I have verified the address i gave was correct & can also confirm that i have not had issues like this with any other vendor delivery ever. At this point, they dont seem to have any idea where the watch is. I just want my money back.
Nixing the status quo of what you may expect when it comes to classically good-looking timepieces, the Sentry Leather has entered the room and raised the bar. Business or Pleasure. A timeless 42mm design with the modern Nixon twist of faceted applied hour indices. Essentials. 3-hand movement, daydate window at 3 oclock and printed seconds track. Modern details. Custom molded hands and enamel filled 3 oclock crown. Leather band. 23mm wide leather strap with 18 different dialband combinations to choose from.
Nixing the status quo of what you may expect when it comes to classically good-looking timepieces, the Sentry Leather has entered the room and raised the bar. Business or Pleasure. A timeless 42mm design with the modern Nixon twist of faceted applied hour indices. Essentials. 3-hand movement, daydate window at 3 oclock and printed seconds track. Modern details. Custom molded hands and enamel filled 3 oclock crown. Leather band. 23mm wide leather strap with 18 different dialband combinations to choose from.
Nixing the status quo of what you may expect when it comes to classically good-looking timepieces, the Sentry Leather has entered the room and raised the bar. Business or Pleasure. A timeless 42mm design with the modern Nixon twist of faceted applied hour indices. Essentials. 3-hand movement, daydate window at 3 oclock and printed seconds track. Modern details. Custom molded hands and enamel filled 3 oclock crown. Leather band. 23mm wide leather strap with 18 different dialband combinations to choose from.
Nixing the status quo of what you may expect when it comes to classically good-looking timepieces, the Sentry Leather has entered the room and raised the bar. Business or Pleasure. A timeless 42mm design with the modern Nixon twist of faceted applied hour indices. Essentials. 3-hand movement, daydate window at 3 oclock and printed seconds track. Modern details. Custom molded hands and enamel filled 3 oclock crown. Leather band. 23mm wide leather strap with 18 different dialband combinations to choose from.
