What a piece of junk. Won't lock from the inside using the locking tab, overly complicated setup which after months of trying I still can't get it right. Excellent product to assist you local crim with their next home invasion. Direct sunlight s eems to make the lock start talking to itself, I ended up have to buy a traditional deadlock and just use this useless piece of rubbish as an expensive passage set. Do not buy this product if you actually want to do something crazy like actually lock your door from the inside.

Installed with little to no issues at all, wishing I had a third arm, once installed looks nice and acts as expected. The wifi notifications are a bit slow running between 5 seconds to sometimes 30 despite signal strength being max. The handle itself could be a little sturdier and wouldn’t feel the most safe if this was the only thing on the door but more than security it adds convenience. I might end up getting a smart deadlock system installed if I want something more secure feeling. As for the accompanying grid connect app, wish it was more intuitive and user friendly, as of now a lot of the useful functions are hidden behind at least 3 unnecessary windows.

I was looking for a replacement for the existing Gainsborough Trilock that the builder installed. The dimensions that are available are not sufficient to judge whether it would cover the old holes and lack of paint, so I had a bit of a discussion in Mindarie about returns. The distance from center latch to the bottom is about 60mm and covers everything in my situation perfectly. Changing from left to right was very simple. I needed one additional 8mm hole for the install, that was all. The latch has less play than the Gainsborough lock and overall the lock makes a good impression, not cheap and nasty. Teaching in codes, fingerprints and the 4 included RFID tags worked flawlessly. I tried 125khz HID cards for fun, they don't work. The fingerprint reader seems to be ... MoreI was looking for a replacement for the existing Gainsborough Trilock that the builder installed. The dimensions that are available are not sufficient to judge whether it would cover the old holes and lack of paint, so I had a bit of a discussion in Mindarie about returns. The distance from center latch to the bottom is about 60mm and covers everything in my situation perfectly. Changing from left to right was very simple. I needed one additional 8mm hole for the install, that was all. The latch has less play than the Gainsborough lock and overall the lock makes a good impression, not cheap and nasty. Teaching in codes, fingerprints and the 4 included RFID tags worked flawlessly. I tried 125khz HID cards for fun, they don't work. The fingerprint reader seems to be reasonably reliable but I would always program a code too. Some complaints on here are not quite justified. For example the secure switch on the inside only locks out anything but administrators. This is clearly described in the quick start manual. Pairing with the app went well too. Push messages work well within the limitations of the technology. After waking up the wifi needs to connect, obtain an address and sync to the grid connect cloud. This will take a few seconds. If it was permanently connected it would burn through batteries. The entry request function via push works well. The time window may be a little short. As far as I can tell users can't be cleared from the lock via the app. The assignment of names is more to make the history readable. User deletion happens by credential number on the lock itself. I had it now for 24h so can't talk about long term reliability but for now I'm positively surprised at this price point. A full manual with detailed dimensions would have helped in my case, I couldn't find that on the website. A white or stainless steel version would have looked better on the white door. The black looks quite bulky.