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Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black
Samsung AKG USB-C Headphones Black

Samsung AKG USB-C Headphones Black

Samsung EO-IC100 Headset Wired In-ear Calls/Music USB Type-C Black Samsung - EO-IC100BBEGEU Get the in-studio audio experience wherever you listen Enjoy undistorted, studio-quality audio. The Samsung Type-C Earphones are constructed to truly separate left and right signals up to 10 times better than 3.5mm headphones. The built-in DAC also enhances the quality of what you listen to, so your playlist comes to life as the artist intended. Balanced sound that's music to your ears Made with 2-way speakers, the Samsung Type-C Earphones offer rich audio that comes through clear and balanced. The technology is tuned by AKG, so you get pro-grade sound quality. Designed for easy, comfortable listening Crafted with lightweight materials, each earbud is designed to sit comfortably in your ears so you can tune out the world with your music — just choose from the included ear tip options to get the right fit. The fabric cable also prevents the earphones from getting tangled up in your bag or pocket.

Samsung EO-IC100 Headset Wired In-ear Calls/Music USB Type-C Black Samsung - EO-IC100BBEGEU Get the in-studio audio experience wherever you listen Enjoy undistorted, studio-quality audio. The Samsung Type-C Earphones are constructed to truly separate left and right signals up to 10 times better than 3.5mm headphones. The built-in DAC also enhances the quality of what you listen to, so your playlist comes to life as the artist intended. Balanced sound that's music to your ears Made with 2-way speakers, the Samsung Type-C Earphones offer rich audio that comes through clear and balanced. The technology is tuned by AKG, so you get pro-grade sound quality. Designed for easy, comfortable listening Crafted with lightweight materials, each earbud is designed to sit comfortably in your ears so you can tune out the world with your music — just choose from the included ear tip options to get the right fit. The fabric cable also prevents the earphones from getting tangled up in your bag or pocket.

There are no live offers for Samsung AKG USB-C Headphones Black right now. The all-time low we recorded was $9.39 on 13 Feb 2026. Set a price alert to hear when it's back in stock.

Prices last updated 9 Sept 2026.

Samsung AKG USB-C Headphones Black

Samsung EO-IC100 Headset Wired In-ear Calls/Music USB Type-C Black Samsung - EO-IC100BBEGEU Get the in-studio audio experience wherever you listen Enjoy undistorted, studio-quality audio. The Samsung Type-C Earphones are constructed to truly separate left and right signals up to 10 times better than 3.5mm headphones. The built-in DAC also enhances the quality of what you listen to, so your playlist comes to life as the artist intended. Balanced sound that's music to your ears Made with 2-way speakers, the Samsung Type-C Earphones offer rich audio that comes through clear and balanced. The technology is tuned by AKG, so you get pro-grade sound quality. Designed for easy, comfortable listening Crafted with lightweight materials, each earbud is designed to sit comfortably in your ears so you can tune out the world with your music — just choose from the included ear tip options to get the right fit. The fabric cable also prevents the earphones from getting tangled up in your bag or pocket.

Samsung EO-IC100 Headset Wired In-ear Calls/Music USB Type-C Black Samsung - EO-IC100BBEGEU Get the in-studio audio experience wherever you listen Enjoy undistorted, studio-quality audio. The Samsung Type-C Earphones are constructed to truly separate left and right signals up to 10 times better than 3.5mm headphones. The built-in DAC also enhances the quality of what you listen to, so your playlist comes to life as the artist intended. Balanced sound that's music to your ears Made with 2-way speakers, the Samsung Type-C Earphones offer rich audio that comes through clear and balanced. The technology is tuned by AKG, so you get pro-grade sound quality. Designed for easy, comfortable listening Crafted with lightweight materials, each earbud is designed to sit comfortably in your ears so you can tune out the world with your music — just choose from the included ear tip options to get the right fit. The fabric cable also prevents the earphones from getting tangled up in your bag or pocket.

Price comparison

Price data powered by pricesAPI.io

Last updated at 09/09/2026 08:42:22

https://www.google.com/s2/favicons?domain=gsmnet.au&sz=64GSMnet AU

$16.41

Handsfree USB-C Samsung EO-IC100, Black EO-IC100BBEGEU

Delivery $31.65

https://www.google.com/s2/favicons?domain=ebay.com.au&sz=64eBay.com.au

$18.66

Samsung EO-IC100 Type-C Earphones - Black

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

https://www.google.com/s2/favicons?domain=playthek.com&sz=64Playthek.com

$23.49

Samsung ANC Type - C Earphones Black

Delivery $5.04

https://www.google.com/s2/favicons?domain=rarewaves.com&sz=64rarewaves.com

$41.10

Samsung EO-IC100 USB Type-C Headphones Sound by AKG Black

Delivery $11.23

https://www.google.com/s2/favicons?domain=u-buy.com.au&sz=64Ubuy Australia

$44.00

Samsung EO-IC100 USB Type-C Headphones, Sound by AKG, Black

Delivery between 13–17 Sept $35.88

Price history

Price history

Reviews

Broke after 3 months due to water damage
23 September 2021Unhappy Samsung customer

originally posted on samsung.com

Be warned. Samsung advertise this as "Designed to be sturdy and reliable" In my case it was neither of those things. Purchased in June 2021. Stopped charging in September 2021 due to moisture detected in charging port. Sent it off to Samsung who advised, it had signs of water damage and as a result the warranty is voided and it required a new screen (battery included), main board and charging port. This damage appears to have been caused by watching a film in the bath . Dropping it in the bath with water.(*IP68 rating deems devices fit enough to withstand dust, dirt, and water. Water resistance rating is based on test conditions of submersion in up to 1.5 meters of fresh water for up to 30 minutes. Not advised for beach or pool use.) Please add bath to this list.) ... MoreBe warned. Samsung advertise this as "Designed to be sturdy and reliable" In my case it was neither of those things. Purchased in June 2021. Stopped charging in September 2021 due to moisture detected in charging port. Sent it off to Samsung who advised, it had signs of water damage and as a result the warranty is voided and it required a new screen (battery included), main board and charging port. This damage appears to have been caused by watching a film in the bath . Dropping it in the bath with water.(*IP68 rating deems devices fit enough to withstand dust, dirt, and water. Water resistance rating is based on test conditions of submersion in up to 1.5 meters of fresh water for up to 30 minutes. Not advised for beach or pool use.) Please add bath to this list.) Spent £450 pounds when buying and now told it will cost 250 to repair the above after 3 months of use. Samsung do great TV's and Phones but the tablet that is advertised as strong enough for tough environments could not survive my bath.

Finally a rugged phone!
25 December 2022Jansin

originally posted on samsung.com

I don't own one of these and I haven't seen one in real life. But I must say that Samsung finally listened to consumer complaints and made a rugged phone and ditched the curved display. Cellphones are part of our lives now, we do everything with them, they are not some jewellery or accessory to complement your clothing. I don't know anyone who buys an expensive fancy phone and uses it without a case or a protective cover. You buy a fancy, fragile phone, and right away you buy a case and a screen protector to keep it looking new, so your brand new attractive looking phone is hidden inside an ugly black rugged case and a screen protector that keeps falling off or peeling off due to the useless curved display or you can't properly handle the phone as your fingers are ... MoreI don't own one of these and I haven't seen one in real life. But I must say that Samsung finally listened to consumer complaints and made a rugged phone and ditched the curved display. Cellphones are part of our lives now, we do everything with them, they are not some jewellery or accessory to complement your clothing. I don't know anyone who buys an expensive fancy phone and uses it without a case or a protective cover. You buy a fancy, fragile phone, and right away you buy a case and a screen protector to keep it looking new, so your brand new attractive looking phone is hidden inside an ugly black rugged case and a screen protector that keeps falling off or peeling off due to the useless curved display or you can't properly handle the phone as your fingers are touching the curved display. I would like to try this phone when I can get my hands on it, but the camera quality is another important part of a cellphone for me. I am a photographer and I always carried a small good quality pocket camera with me, just in case. I have stopped doing that since the release of the S22 Ultra. I use it for landscapes, food photography, macro and sometimes for portraits. I'd like to see these rugged cellphones to have as good cameras as their top of the line models. XCover6 Pro is a move in the right direction, I am hoping that they will have a few models to choose from with some higher specs.

Good As Old
30 December 2022MobileAudioCreator

originally posted on samsung.com

I loved the headphones that came with my S8 and S9, they were pleasant to my ears and the mic quality was excellent. I record stuff on my phone from time to time, so mic quality is very important to me. When they broke, I tried 3 or 4 pairs of "OEM replacements" on eBay, and all were all fakes. I recently signed a S20+ from Fido and the "legit" USB-C headphone they sent me sucked, sound is great, but nobody can hear me. Apple wired headphone is my second choice, but it's like 35ish? I came across this item on sale (50% off) during Black Friday and immediately purchased two pairs. If they have the same sale again, I would buy 5 more pairs. But even at the current price (20), it's still worth it.The wait was short, arrived in less than a week by fedex. Old ones came ... MoreI loved the headphones that came with my S8 and S9, they were pleasant to my ears and the mic quality was excellent. I record stuff on my phone from time to time, so mic quality is very important to me. When they broke, I tried 3 or 4 pairs of "OEM replacements" on eBay, and all were all fakes. I recently signed a S20+ from Fido and the "legit" USB-C headphone they sent me sucked, sound is great, but nobody can hear me. Apple wired headphone is my second choice, but it's like 35ish? I came across this item on sale (50% off) during Black Friday and immediately purchased two pairs. If they have the same sale again, I would buy 5 more pairs. But even at the current price (20), it's still worth it.The wait was short, arrived in less than a week by fedex. Old ones came in a small plastic case, just enough to fit the headphones. The new ones came in a little white box with spacious layers, keeping the extra ear pieces separate. Everything was secured in place. At first glance, they looked like the old ones I've had. The akg logo is replaced by samsung, and the logo plate is thinner and has a shiny plastic finish, whereas the old design had a metallic finish. The new design goes for a matte black silicon look. The thick semi-transparent layer covering the speaker is replaced by a thin black layer. The L/R sign is barely visible, subtly carved on the inside with a small dot under L. The old design had threaded wires, which I liked at first. However, that threaded design killed my headphones, wires were tangled inside the threaded fabric. The new design has everything in matte black silicon, which feels nice. The mic uses semi-shiny plastic material. It felt like the fakes from eBay, but quiet when you press the control buttons.Now onto the actual performance. The sound quality is good, just like old ones. Not thumping, not tinny, not muffled. Not an audiophile, so I can't really give you any specs. Music sound vibrant and netflix sounded like netflix. Isolation is alright, but the ear pieces are smaller than before. I used to use the medium-sized ear piece, but now I have to use large. I also switch sides when I wear the old ones and they would fit perfectly, but the new ones would slide out. I now wear them by labelled L/R but upside down. Sound isolation is meh, I can still hear outside noises when watching youtube videos. The microphone is the best among other wired headphones in the same or less price range. If I sing or voice over, the audio is clear, close, and not muffled. My voice is not too warm and not roomy. When I speak, my volume is constant and do not sound at a distance. I don't need to stuff the microphone in my mouth just to capture my voice. When I whisper into the mic, I still sound clear like asmr.Con: Hard to find this product page. At the time, this page won't show up in the search bar, so I had to google the model number EO-IA500 to see the product page. Also, when I tried to order, I had to log out because the system would get stuck on the order page. I placed my order as a guest, and everything went smoothly.

Specification

Performance
Recommended usageCalls/Music
Microphone typeIn-line
Design
Volume controlButton

Price comparison

Updated about 3 hours ago
https://www.google.com/s2/favicons?domain=gsmnet.au&sz=64
GSMnet AU

$16.41

Handsfree USB-C Samsung EO-IC100, Black EO-IC100BBEGEU

Delivery $31.65

https://www.google.com/s2/favicons?domain=ebay.com.au&sz=64
eBay.com.au

$18.66

Samsung EO-IC100 Type-C Earphones - Black

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

https://www.google.com/s2/favicons?domain=playthek.com&sz=64
Playthek.com

$23.49

Samsung ANC Type - C Earphones Black

Delivery $5.04

https://www.google.com/s2/favicons?domain=rarewaves.com&sz=64
rarewaves.com

$41.10

Out of stock

Samsung EO-IC100 USB Type-C Headphones Sound by AKG Black

Delivery $11.23

https://www.google.com/s2/favicons?domain=u-buy.com.au&sz=64
Ubuy Australia

$44.00

Samsung EO-IC100 USB Type-C Headphones, Sound by AKG, Black

Delivery between 13–17 Sept $35.88

Price history

Price history

Reviews

Broke after 3 months due to water damage
23 September 2021

Be warned. Samsung advertise this as "Designed to be sturdy and reliable" In my case it was neither of those things. Purchased in June 2021. Stopped charging in September 2021 due to moisture detected in charging port. Sent it off to Samsung who advised, it had signs of water damage and as a result the warranty is voided and it required a new screen (battery included), main board and charging port. This damage appears to have been caused by watching a film in the bath . Dropping it in the bath with water.(*IP68 rating deems devices fit enough to withstand dust, dirt, and water. Water resistance rating is based on test conditions of submersion in up to 1.5 meters of fresh water for up to 30 minutes. Not advised for beach or pool use.) Please add bath to this list.) ... MoreBe warned. Samsung advertise this as "Designed to be sturdy and reliable" In my case it was neither of those things. Purchased in June 2021. Stopped charging in September 2021 due to moisture detected in charging port. Sent it off to Samsung who advised, it had signs of water damage and as a result the warranty is voided and it required a new screen (battery included), main board and charging port. This damage appears to have been caused by watching a film in the bath . Dropping it in the bath with water.(*IP68 rating deems devices fit enough to withstand dust, dirt, and water. Water resistance rating is based on test conditions of submersion in up to 1.5 meters of fresh water for up to 30 minutes. Not advised for beach or pool use.) Please add bath to this list.) Spent £450 pounds when buying and now told it will cost 250 to repair the above after 3 months of use. Samsung do great TV's and Phones but the tablet that is advertised as strong enough for tough environments could not survive my bath.

Unhappy Samsung customer originally posted on samsung.com
Finally a rugged phone!
25 December 2022

I don't own one of these and I haven't seen one in real life. But I must say that Samsung finally listened to consumer complaints and made a rugged phone and ditched the curved display. Cellphones are part of our lives now, we do everything with them, they are not some jewellery or accessory to complement your clothing. I don't know anyone who buys an expensive fancy phone and uses it without a case or a protective cover. You buy a fancy, fragile phone, and right away you buy a case and a screen protector to keep it looking new, so your brand new attractive looking phone is hidden inside an ugly black rugged case and a screen protector that keeps falling off or peeling off due to the useless curved display or you can't properly handle the phone as your fingers are ... MoreI don't own one of these and I haven't seen one in real life. But I must say that Samsung finally listened to consumer complaints and made a rugged phone and ditched the curved display. Cellphones are part of our lives now, we do everything with them, they are not some jewellery or accessory to complement your clothing. I don't know anyone who buys an expensive fancy phone and uses it without a case or a protective cover. You buy a fancy, fragile phone, and right away you buy a case and a screen protector to keep it looking new, so your brand new attractive looking phone is hidden inside an ugly black rugged case and a screen protector that keeps falling off or peeling off due to the useless curved display or you can't properly handle the phone as your fingers are touching the curved display. I would like to try this phone when I can get my hands on it, but the camera quality is another important part of a cellphone for me. I am a photographer and I always carried a small good quality pocket camera with me, just in case. I have stopped doing that since the release of the S22 Ultra. I use it for landscapes, food photography, macro and sometimes for portraits. I'd like to see these rugged cellphones to have as good cameras as their top of the line models. XCover6 Pro is a move in the right direction, I am hoping that they will have a few models to choose from with some higher specs.

Jansin originally posted on samsung.com
Good As Old
30 December 2022

I loved the headphones that came with my S8 and S9, they were pleasant to my ears and the mic quality was excellent. I record stuff on my phone from time to time, so mic quality is very important to me. When they broke, I tried 3 or 4 pairs of "OEM replacements" on eBay, and all were all fakes. I recently signed a S20+ from Fido and the "legit" USB-C headphone they sent me sucked, sound is great, but nobody can hear me. Apple wired headphone is my second choice, but it's like 35ish? I came across this item on sale (50% off) during Black Friday and immediately purchased two pairs. If they have the same sale again, I would buy 5 more pairs. But even at the current price (20), it's still worth it.The wait was short, arrived in less than a week by fedex. Old ones came ... MoreI loved the headphones that came with my S8 and S9, they were pleasant to my ears and the mic quality was excellent. I record stuff on my phone from time to time, so mic quality is very important to me. When they broke, I tried 3 or 4 pairs of "OEM replacements" on eBay, and all were all fakes. I recently signed a S20+ from Fido and the "legit" USB-C headphone they sent me sucked, sound is great, but nobody can hear me. Apple wired headphone is my second choice, but it's like 35ish? I came across this item on sale (50% off) during Black Friday and immediately purchased two pairs. If they have the same sale again, I would buy 5 more pairs. But even at the current price (20), it's still worth it.The wait was short, arrived in less than a week by fedex. Old ones came in a small plastic case, just enough to fit the headphones. The new ones came in a little white box with spacious layers, keeping the extra ear pieces separate. Everything was secured in place. At first glance, they looked like the old ones I've had. The akg logo is replaced by samsung, and the logo plate is thinner and has a shiny plastic finish, whereas the old design had a metallic finish. The new design goes for a matte black silicon look. The thick semi-transparent layer covering the speaker is replaced by a thin black layer. The L/R sign is barely visible, subtly carved on the inside with a small dot under L. The old design had threaded wires, which I liked at first. However, that threaded design killed my headphones, wires were tangled inside the threaded fabric. The new design has everything in matte black silicon, which feels nice. The mic uses semi-shiny plastic material. It felt like the fakes from eBay, but quiet when you press the control buttons.Now onto the actual performance. The sound quality is good, just like old ones. Not thumping, not tinny, not muffled. Not an audiophile, so I can't really give you any specs. Music sound vibrant and netflix sounded like netflix. Isolation is alright, but the ear pieces are smaller than before. I used to use the medium-sized ear piece, but now I have to use large. I also switch sides when I wear the old ones and they would fit perfectly, but the new ones would slide out. I now wear them by labelled L/R but upside down. Sound isolation is meh, I can still hear outside noises when watching youtube videos. The microphone is the best among other wired headphones in the same or less price range. If I sing or voice over, the audio is clear, close, and not muffled. My voice is not too warm and not roomy. When I speak, my volume is constant and do not sound at a distance. I don't need to stuff the microphone in my mouth just to capture my voice. When I whisper into the mic, I still sound clear like asmr.Con: Hard to find this product page. At the time, this page won't show up in the search bar, so I had to google the model number EO-IA500 to see the product page. Also, when I tried to order, I had to log out because the system would get stuck on the order page. I placed my order as a guest, and everything went smoothly.

MobileAudioCreator originally posted on samsung.com
Light, effective, smart
18 July 2022

In the past 2 years I've bought dozens of headphones and earphones. B&O, B&W, Sony, AKG, HK, JBL, Beats, often on the expensive side. Corded and wireless, most of them with ANC. These Samsung ANC Type-C earphone are great with my Samsung smartphone because they neither need to be charged, nor paired, nor clipped because they are light, made out good quality materials, the cord is soft and long. ANC works very well. They are absolutely amazing. They might seem pricey but competitors are priced much higher in some cases. I prefer corded because Bluetooth consumes a lot of energy for transmitting sound and stay connected, BT earphones must be charged often and often they lose connection between phone or each others and drop off the ears, the quality of sound is way ... MoreIn the past 2 years I've bought dozens of headphones and earphones. B&O, B&W, Sony, AKG, HK, JBL, Beats, often on the expensive side. Corded and wireless, most of them with ANC. These Samsung ANC Type-C earphone are great with my Samsung smartphone because they neither need to be charged, nor paired, nor clipped because they are light, made out good quality materials, the cord is soft and long. ANC works very well. They are absolutely amazing. They might seem pricey but competitors are priced much higher in some cases. I prefer corded because Bluetooth consumes a lot of energy for transmitting sound and stay connected, BT earphones must be charged often and often they lose connection between phone or each others and drop off the ears, the quality of sound is way much better with corded connection. I do use BT earphones, but these Samsung type-C are the easiest to use, connect, carry out, so are definitely one of my favourites.

va1eri0 originally posted on samsung.com
Most durable underpowered phone I've ever owned
17 March 2022

I bought this phone just over a year ago. I read plenty of reviews, read all the specs and knew what I was in for before I got it. An incredibly sturdy phone with an just okay camera, underpowered processor and less than stellar display.When I first took it out of the box I immediately realized how much brighter and crisper my S9 display was, which was expected and I got over it and accepted that it's display was not its main selling feature, although it being massive, it wasn't very pleasant to look at.Next was the camera, it works. You're not going to take great photos with it but it just manages to get the job done. I would often have friends take photos with their phones then send me their photos because my photos just weren't as sharp or vivid as theirs ... MoreI bought this phone just over a year ago. I read plenty of reviews, read all the specs and knew what I was in for before I got it. An incredibly sturdy phone with an just okay camera, underpowered processor and less than stellar display.When I first took it out of the box I immediately realized how much brighter and crisper my S9 display was, which was expected and I got over it and accepted that it's display was not its main selling feature, although it being massive, it wasn't very pleasant to look at.Next was the camera, it works. You're not going to take great photos with it but it just manages to get the job done. I would often have friends take photos with their phones then send me their photos because my photos just weren't as sharp or vivid as theirs were. Then again, not another selling feature of the device.Now the absolute best part of the device was the durability. I work in construction and this phone had absolutely taken a beating, drop after drop, wet environments, it did it all and absolutely killed it. Took anything I threw at it. It honestly took even more than I ever thought it could. The quick keys on the top and left side of the phone were great. A flashlight for the dark environments I'm in and the browser programed to the other. That's a feature that should be on all samsungs.Last but not least the processor and reason why I had to, for the first time in my life, replace my phone at the one year mark. The processor is the Exynos 9611, the first phone I had experienced the Exynos line of chips as opposed to the usually found here in Canada Snapdragon chipsets. It was awfully slow. I've never experienced a chip that would stutter and slow down, so quickly without being exerted too far. A good example of this was on a ride home with Google maps directing me home, I saw an unbelievable car, I pulled over to take a picture of it, left my maps on in the background, went to got the camera app and boom, the phone was useless. It came in and out of a stuttering screen, and just would not summon itself to be capable of taking this photo. I've never experienced something like this before. After weeks and months has gone by, I realized the only way I would have spotify and maps work at the same time was to just clear everything in the background and just around a year later I had enough of this bogged down performance I had to replace my phone.So all in all, would I recommend it? No. Are there people who I can see using it? Sure. With limited use and easy access to the close all feature on samsung, that would work.As an owner of at least 6 samsung devices throughout the years I'm optimistic that samsung will have some kind of resolution to this phone and create one that's a great balance between the Active series and xcover pro.

SamsungDan originally posted on samsung.com
Noice
16 December 2022

With a month of use I noticed the following points:Hiss in the background (may be alleviated by turning the volume up)One of the sides (in this case it is the right side) appears to have a slight loss of volume (notable only when testing the stereo)My phone doesn't appear to detect it as a headset, so I can't activate the UHQ Upscale optionPersonally:As it's the first in-ear headphones I've had, I was surprised by the sound quality. I found the lack of replacement rubbers odd.But as it was my first in-ear phone and my cell phone A73 5G does not like USB-C phone, I believe for R $ 179.99 is slightly expensive for the factors mentioned above, however, I do not regret ... yet

originally posted on samsung.com
Not as advertised
16 September 2022

Purchased this "quick" install and it's terrible. The actually fridge does not have the proper lines and hardware to connect the water source too. So after spending $182 on this product it's useless to me. I've been informed that I have to spend an additional $150 for a 2nd kit that includes the waterlines/parts that are to be afixed to the fridge in order to connect your water source to the icemaker. It took 2 calls to samsung that they re-directed both times to a different department. One call to a 3rd party samsung parts supplier and 1 call to the store the fridge was originally purchased from. So, aftering waiting months for the fridge to be delivered, not being appropriately informed at time of purchase what parts are needed for this product to work ... MorePurchased this "quick" install and it's terrible. The actually fridge does not have the proper lines and hardware to connect the water source too. So after spending $182 on this product it's useless to me. I've been informed that I have to spend an additional $150 for a 2nd kit that includes the waterlines/parts that are to be afixed to the fridge in order to connect your water source to the icemaker. It took 2 calls to samsung that they re-directed both times to a different department. One call to a 3rd party samsung parts supplier and 1 call to the store the fridge was originally purchased from. So, aftering waiting months for the fridge to be delivered, not being appropriately informed at time of purchase what parts are needed for this product to work effectively, making multiple phones calls I'm essentially out money. I either don't use the icemaker and I'm out the $182, or I purchase the additional kit which will cost me an additional $150. Not happy with this purchase at.

Samsung Fail originally posted on samsung.com
Superb wee model
25 January 2023

Bought mine about 18 months ago and it hasn't missed a beat since. Wonderful, compact wee model, durable, easy-to-use and great value for the price. Plenty of on-board memory for everyday purposes at 64Gb. Love the old-school removable battery and dual SIM features; also the fact it's so compact and fits easily in the palm of my hand or pocket, just as a 'mobile' phone should be. There really ought to be more models of this size - I'm not a fan of anything with a screen larger than 5. 5" as the screen becomes too prone to breakage and too bulky to fit comfortably in my pocket (if I wanted a tablet I'd go out and buy one instead). Honestly don't see where the haters are coming from. Best phone I ever owned

Adzah originally posted on samsung.com
Unfortunately unimpressed
25 May 2023

I've been using this phone for two months now, having bought it for its durability and being one of the only current smartphones on the market at an actual compact size, and trusting Samsung to produce quality devices. Unfortunately, I am extremely disappointed.Pros:- Smaller than most available phones, able to use it properly one-handed.- Genuinely rugged, it's had a lot of drops (more on that below) and hasn't so much as scratched.- Battery life is decent. Not quite as good as claimed, but being able to get two days out of it without charging is a big step up from my previous phone.- Two SIM slots and a MicroSD slot - it seems a lot of 'dual sim' phones you have to choose between a 2nd SIM or an SD card.- Replaceable battery!Cons:- The speaker is ... MoreI've been using this phone for two months now, having bought it for its durability and being one of the only current smartphones on the market at an actual compact size, and trusting Samsung to produce quality devices. Unfortunately, I am extremely disappointed.Pros:- Smaller than most available phones, able to use it properly one-handed.- Genuinely rugged, it's had a lot of drops (more on that below) and hasn't so much as scratched.- Battery life is decent. Not quite as good as claimed, but being able to get two days out of it without charging is a big step up from my previous phone.- Two SIM slots and a MicroSD slot - it seems a lot of 'dual sim' phones you have to choose between a 2nd SIM or an SD card.- Replaceable battery!Cons:- The speaker is terrible. Tinny, crackly, muffled. Genuinely the worst speaker I've ever had on a phone. During a call I have to have the volume far louder than I would normally need just to be able to decipher what is being said.- Network and WiFi signal strengths are shockingly bad. I've directly compared with my previous phone, my partner's phone and a friend's phone, all on the same network, all in the same location, and the xCover 5 has poorer signal and slower connections than the others.- The xcover side button is completely pointless as it is constantly being pressed accidentally either while trying to hold the phone, or while it's in my pocket. The location of it is the worst possible place for accidental presses, and the sensitivity far too high. By default, this activates the torch, so after the first couple of days I deactivated the side button functions entirely.- The grip of the phone is ridiculously slippery - it's a good job it's a rugged phone, because otherwise it would be broken with the amount of times it has slipped out of my hand. Again, not helped by the placement of the side button.- The camera is bad. I'm not convinced that it is true 16MP as every picture, when zoomed in, looks like it has been scaled up. I had an old phone with a 4MP camera that took crisper photographs.- The keyboard is poor.- Struggles with slow-down on occasion, something that my previous phone (a 6 year old Honor 9) never had a problem with.- Doesn't have an IR transmitter, so can't use this as a multipurpose remote as I used to with my previous phone.

KRAG originally posted on samsung.com
Water damaged port
17 March 2022

Got the tablet 4 months ago from Samsung store. Has been used for about 5 days. It was bought for outdoor use. A drop of water got into the charging port when it rained. Moisture detected message came up. I followed the recommended steps from Samsung to resolve, which didn't work. 10 days later I brought tablet back to the store and was told the port is water damaged which is not covered under warranty. The ruggised case that comes with it doesn't cover the port to protect against rain drops. If you have any intention of using it in a place where water could get into the port put it in a third party case. Samsung do not appear to sell any better form of protection. So very disappointed because I thought I had got a tablet that would stand up to outdoor use under ... MoreGot the tablet 4 months ago from Samsung store. Has been used for about 5 days. It was bought for outdoor use. A drop of water got into the charging port when it rained. Moisture detected message came up. I followed the recommended steps from Samsung to resolve, which didn't work. 10 days later I brought tablet back to the store and was told the port is water damaged which is not covered under warranty. The ruggised case that comes with it doesn't cover the port to protect against rain drops. If you have any intention of using it in a place where water could get into the port put it in a third party case. Samsung do not appear to sell any better form of protection. So very disappointed because I thought I had got a tablet that would stand up to outdoor use under reasonable circumstances. Luckily, I had it covered under Samsung Care+ accidental damage protection. It will go back to be fixed however, if it can't be fixed they will give me a refurbished one instead. Which is laughable considering it's not long out of the box.

Tablet user originally posted on samsung.com

Specification

Performance
Recommended usageCalls/Music
Microphone typeIn-line
Design
Volume controlButton