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Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black
Samsung Galaxy S21+ 5G 128GB - Phantom Black

Samsung Galaxy S21+ 5G 128GB - Phantom Black

This Samsung Galaxy S21+ offers stunning photography and videography with its full kit of lenses, including, wide-angle, ultra-wide-angle and telephoto lenses. Enjoy more of your media with the Infinity-O 6.7" touchscreen display. You'll have speed on your side, with its super-fast Exynos 2100 chipset and its 5G connectivity. Plus, it's ready to go when you are, with its fast-charging, all-day battery life.

This Samsung Galaxy S21+ offers stunning photography and videography with its full kit of lenses, including, wide-angle, ultra-wide-angle and telephoto lenses. Enjoy more of your media with the Infinity-O 6.7" touchscreen display. You'll have speed on your side, with its super-fast Exynos 2100 chipset and its 5G connectivity. Plus, it's ready to go when you are, with its fast-charging, all-day battery life.

Capacity:

256 GB

Samsung Galaxy S21+ 5G 128GB - Phantom Black

This Samsung Galaxy S21+ offers stunning photography and videography with its full kit of lenses, including, wide-angle, ultra-wide-angle and telephoto lenses. Enjoy more of your media with the Infinity-O 6.7" touchscreen display. You'll have speed on your side, with its super-fast Exynos 2100 chipset and its 5G connectivity. Plus, it's ready to go when you are, with its fast-charging, all-day battery life.

This Samsung Galaxy S21+ offers stunning photography and videography with its full kit of lenses, including, wide-angle, ultra-wide-angle and telephoto lenses. Enjoy more of your media with the Infinity-O 6.7" touchscreen display. You'll have speed on your side, with its super-fast Exynos 2100 chipset and its 5G connectivity. Plus, it's ready to go when you are, with its fast-charging, all-day battery life.

Price comparison

Price data powered by pricesAPI.io

Last updated at 06/21/2026 06:37:05

OzMobiles

$369.00

Samsung Galaxy S21 Plus 5G - Free 12M Warranty - Certified Refurbished by Ozmobiles Australia, 128GB / Excellent / Phantom Black

Free delivery between 25 June – 3 July

eBay.com.au

$588.95

Samsung Galaxy S21+ Plus 5g (128gb/8gb Ram) - Phantom Black

Delivery $11.95

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Phoneinc

$588.95

Samsung Galaxy S21+ Plus 5G (128GB/8GB RAM) - Phantom Black

Price history

Price history

Reviews

Good Phone! Terrible Screen Durability!
27 July 2021xman

originally posted on samsung.com

I've had this phone for about 5 month. It is my first Samsung phone since the Galaxy S6. I've been a big fan of the Google Nexus/Pixels for years now, but didn't really like the Pixel 5 after trying it out for a week and wanted a change. This S21 5G is fast, has a great battery life, gorgeous 120hz display and can handle anything I throw it. I also appreciate the thought and effort the developers at Samsung have put into the refined version of One U 3.1... keep it up!That said, there is one MAJOR ISSUE with this phone that I have not experienced with any of my previous phones including the Galaxy S6. The issue is with the screen... it develops unsightly micro scratches EXTREMELEY easily. I am super careful with the screens on my phones and never put phones in my ... MoreI've had this phone for about 5 month. It is my first Samsung phone since the Galaxy S6. I've been a big fan of the Google Nexus/Pixels for years now, but didn't really like the Pixel 5 after trying it out for a week and wanted a change. This S21 5G is fast, has a great battery life, gorgeous 120hz display and can handle anything I throw it. I also appreciate the thought and effort the developers at Samsung have put into the refined version of One U 3.1... keep it up!That said, there is one MAJOR ISSUE with this phone that I have not experienced with any of my previous phones including the Galaxy S6. The issue is with the screen... it develops unsightly micro scratches EXTREMELEY easily. I am super careful with the screens on my phones and never put phones in my pockets with keys or other objects. I have a good case on my phone (Spigen Rugged Armour) that has a decent lip, so when I place the phone down it sits on the lip and not the screen. I use a high quality lint free microfiber cloth to wipe down the phone down every night and ensure it is always clean. Despite all of these precautions I am seeing more and more micro scratches appear on the glass. I thought at first it may be a screen protector that Samsung installed at the factory, but after further review I found out that Samsung was being cheap this year and the S21 5G did not ship with a protector... terrible for a $1200CAD phone... don't even get me started on the lack of a charger in the box! In any case these micro scratches are on the glass, and very annoying to see when tilting the phone in certain light conditions.Samsung is claims that this Corning Gorilla Glass Victus is the "toughest Gorilla Glass yet, with significantly improved scratch and drop performance". After reading a few reviews I actually believe there is a flaw in Samsung's manufacturing process here (it wouldn't be the first time). Based on the reviews I feel some customers (including myself) received a flawed version of the Corning Gorilla Glass Victus. Call it what you want; but based on the level of care that I've taken this is what I feel.

I think this phone is trying to kill me!
26 December 2022heli76

originally posted on samsung.com

I upgraded to this phone from a Sony Experior Platinum... I think I make a mistake ... I primarily bought this phone for use while driving & that it has a remote charging feature. I use an Android head unit in my car n had no problems with Experia Z connecting to the head unit while driving the new phone a Samsung Galaxy S22+ I end up fighting for the first hour of any drive trying to get the phone to pair with the head unit both with Bluetooth for music n WiFi for Google maps. Also, I find it very difficult to get both connections working simultaneously as the Bluetooth turns off the WiFi.. so if I change from the current Google map route n the app needs to redirect me, the app can't recalculate when using the Bluetooth connection as a lot of the places I drive do ... MoreI upgraded to this phone from a Sony Experior Platinum... I think I make a mistake ... I primarily bought this phone for use while driving & that it has a remote charging feature. I use an Android head unit in my car n had no problems with Experia Z connecting to the head unit while driving the new phone a Samsung Galaxy S22+ I end up fighting for the first hour of any drive trying to get the phone to pair with the head unit both with Bluetooth for music n WiFi for Google maps. Also, I find it very difficult to get both connections working simultaneously as the Bluetooth turns off the WiFi.. so if I change from the current Google map route n the app needs to redirect me, the app can't recalculate when using the Bluetooth connection as a lot of the places I drive do not have very good phone net work coverage... so I have to turn the Bluetooth off & reconnect the head unit to WiFi using the phone as a hot spot to get redirection on the Google maps, then reconnect to Bluetooth again to listen to music which makes the WiFi drop out again on the head unit... very frustrating when I am on a time schedule n pulling over on the side of the road is very time consuming or dangerous while continuing to drive!I also find that even though the settings are on in some of the Google apps the phone will still not connect as it should as in automatically location permissions n I have to go into the app switch the permissions off then on again in the phone app to allow then to be acceptable through the head unit in my car. All this is very frustrating n dangerous whitest driving believe me!I have also been unable to get the Android Auto app to work between the phone & the head unit even though I have down loaded both the latest versions of the app on my phone & the head unit in my car. Also the sync apps would not work either so weather there is some sort of difference in the Android software in both systems I am not sure however both the head unit n the phone are less there 6 months old.

No expandable memory No dual SD card holder No fu
8 November 2022Trevelyan

originally posted on samsung.com

It has no expandable memory, 3 camera lenses just confuse the software so getting it to focus on what you want plus everything else in frame is almost impossible. The amount of bloatware is hair pulling stressful especially when you can't uninstall any of it nor disable them. The rest of the world gets a dual sim card slot..not America though. 99% of the apps don't work in landscape mode, including samsung's own galaxy store. Auto correct is horrible, it always corrects correctly spelled words and it's suggested words are never even close. The battery life is terrible, it's own bloatware is usually responsible for it. One of the worst things, especially living in Florida, is the screen gets up to 112°F (44°C). When I'm watching YouTube or something, even with a desk ... MoreIt has no expandable memory, 3 camera lenses just confuse the software so getting it to focus on what you want plus everything else in frame is almost impossible. The amount of bloatware is hair pulling stressful especially when you can't uninstall any of it nor disable them. The rest of the world gets a dual sim card slot..not America though. 99% of the apps don't work in landscape mode, including samsung's own galaxy store. Auto correct is horrible, it always corrects correctly spelled words and it's suggested words are never even close. The battery life is terrible, it's own bloatware is usually responsible for it. One of the worst things, especially living in Florida, is the screen gets up to 112°F (44°C). When I'm watching YouTube or something, even with a desk fan blowing air on it and not charging, it gets almost hot enough not to touch so I pulled out my digital IR thermometer and got the 112 degrees. And using the camera for a few minutes gets the screen even hotter, I don't even have a case on my phone and you can't put your fingers anywhere close to the lenses for more than a second or two before it becomes too hot to touch. I'm sure I'm missing many more issues but those are my biggest. I was a huge samsung fan until I bought this phone.

Specification

General
Product TypeSmartphone
Manufacturer Model NumberSM-G996B
Form FactorTouch
ProtectionDustproof, splashproof, water-resistant

Price comparison

Updated about 13 hours ago
OzMobiles

$369.00

Samsung Galaxy S21 Plus 5G - Free 12M Warranty - Certified Refurbished by Ozmobiles Australia, 128GB / Excellent / Phantom Black

Free delivery between 25 June – 3 July

eBay.com.au

$588.95

Samsung Galaxy S21+ Plus 5g (128gb/8gb Ram) - Phantom Black

Delivery $11.95

Affiliate Disclosure: We may receive a small commission for purchases made through this link at no extra cost to you. This helps support our site. Thank you!

Phoneinc

$588.95

Samsung Galaxy S21+ Plus 5G (128GB/8GB RAM) - Phantom Black

Price history

Price history

Reviews

Good Phone! Terrible Screen Durability!
27 July 2021

I've had this phone for about 5 month. It is my first Samsung phone since the Galaxy S6. I've been a big fan of the Google Nexus/Pixels for years now, but didn't really like the Pixel 5 after trying it out for a week and wanted a change. This S21 5G is fast, has a great battery life, gorgeous 120hz display and can handle anything I throw it. I also appreciate the thought and effort the developers at Samsung have put into the refined version of One U 3.1... keep it up!That said, there is one MAJOR ISSUE with this phone that I have not experienced with any of my previous phones including the Galaxy S6. The issue is with the screen... it develops unsightly micro scratches EXTREMELEY easily. I am super careful with the screens on my phones and never put phones in my ... MoreI've had this phone for about 5 month. It is my first Samsung phone since the Galaxy S6. I've been a big fan of the Google Nexus/Pixels for years now, but didn't really like the Pixel 5 after trying it out for a week and wanted a change. This S21 5G is fast, has a great battery life, gorgeous 120hz display and can handle anything I throw it. I also appreciate the thought and effort the developers at Samsung have put into the refined version of One U 3.1... keep it up!That said, there is one MAJOR ISSUE with this phone that I have not experienced with any of my previous phones including the Galaxy S6. The issue is with the screen... it develops unsightly micro scratches EXTREMELEY easily. I am super careful with the screens on my phones and never put phones in my pockets with keys or other objects. I have a good case on my phone (Spigen Rugged Armour) that has a decent lip, so when I place the phone down it sits on the lip and not the screen. I use a high quality lint free microfiber cloth to wipe down the phone down every night and ensure it is always clean. Despite all of these precautions I am seeing more and more micro scratches appear on the glass. I thought at first it may be a screen protector that Samsung installed at the factory, but after further review I found out that Samsung was being cheap this year and the S21 5G did not ship with a protector... terrible for a $1200CAD phone... don't even get me started on the lack of a charger in the box! In any case these micro scratches are on the glass, and very annoying to see when tilting the phone in certain light conditions.Samsung is claims that this Corning Gorilla Glass Victus is the "toughest Gorilla Glass yet, with significantly improved scratch and drop performance". After reading a few reviews I actually believe there is a flaw in Samsung's manufacturing process here (it wouldn't be the first time). Based on the reviews I feel some customers (including myself) received a flawed version of the Corning Gorilla Glass Victus. Call it what you want; but based on the level of care that I've taken this is what I feel.

xman originally posted on samsung.com
I think this phone is trying to kill me!
26 December 2022

I upgraded to this phone from a Sony Experior Platinum... I think I make a mistake ... I primarily bought this phone for use while driving & that it has a remote charging feature. I use an Android head unit in my car n had no problems with Experia Z connecting to the head unit while driving the new phone a Samsung Galaxy S22+ I end up fighting for the first hour of any drive trying to get the phone to pair with the head unit both with Bluetooth for music n WiFi for Google maps. Also, I find it very difficult to get both connections working simultaneously as the Bluetooth turns off the WiFi.. so if I change from the current Google map route n the app needs to redirect me, the app can't recalculate when using the Bluetooth connection as a lot of the places I drive do ... MoreI upgraded to this phone from a Sony Experior Platinum... I think I make a mistake ... I primarily bought this phone for use while driving & that it has a remote charging feature. I use an Android head unit in my car n had no problems with Experia Z connecting to the head unit while driving the new phone a Samsung Galaxy S22+ I end up fighting for the first hour of any drive trying to get the phone to pair with the head unit both with Bluetooth for music n WiFi for Google maps. Also, I find it very difficult to get both connections working simultaneously as the Bluetooth turns off the WiFi.. so if I change from the current Google map route n the app needs to redirect me, the app can't recalculate when using the Bluetooth connection as a lot of the places I drive do not have very good phone net work coverage... so I have to turn the Bluetooth off & reconnect the head unit to WiFi using the phone as a hot spot to get redirection on the Google maps, then reconnect to Bluetooth again to listen to music which makes the WiFi drop out again on the head unit... very frustrating when I am on a time schedule n pulling over on the side of the road is very time consuming or dangerous while continuing to drive!I also find that even though the settings are on in some of the Google apps the phone will still not connect as it should as in automatically location permissions n I have to go into the app switch the permissions off then on again in the phone app to allow then to be acceptable through the head unit in my car. All this is very frustrating n dangerous whitest driving believe me!I have also been unable to get the Android Auto app to work between the phone & the head unit even though I have down loaded both the latest versions of the app on my phone & the head unit in my car. Also the sync apps would not work either so weather there is some sort of difference in the Android software in both systems I am not sure however both the head unit n the phone are less there 6 months old.

heli76 originally posted on samsung.com
No expandable memory No dual SD card holder No fu
8 November 2022

It has no expandable memory, 3 camera lenses just confuse the software so getting it to focus on what you want plus everything else in frame is almost impossible. The amount of bloatware is hair pulling stressful especially when you can't uninstall any of it nor disable them. The rest of the world gets a dual sim card slot..not America though. 99% of the apps don't work in landscape mode, including samsung's own galaxy store. Auto correct is horrible, it always corrects correctly spelled words and it's suggested words are never even close. The battery life is terrible, it's own bloatware is usually responsible for it. One of the worst things, especially living in Florida, is the screen gets up to 112°F (44°C). When I'm watching YouTube or something, even with a desk ... MoreIt has no expandable memory, 3 camera lenses just confuse the software so getting it to focus on what you want plus everything else in frame is almost impossible. The amount of bloatware is hair pulling stressful especially when you can't uninstall any of it nor disable them. The rest of the world gets a dual sim card slot..not America though. 99% of the apps don't work in landscape mode, including samsung's own galaxy store. Auto correct is horrible, it always corrects correctly spelled words and it's suggested words are never even close. The battery life is terrible, it's own bloatware is usually responsible for it. One of the worst things, especially living in Florida, is the screen gets up to 112°F (44°C). When I'm watching YouTube or something, even with a desk fan blowing air on it and not charging, it gets almost hot enough not to touch so I pulled out my digital IR thermometer and got the 112 degrees. And using the camera for a few minutes gets the screen even hotter, I don't even have a case on my phone and you can't put your fingers anywhere close to the lenses for more than a second or two before it becomes too hot to touch. I'm sure I'm missing many more issues but those are my biggest. I was a huge samsung fan until I bought this phone.

Trevelyan originally posted on samsung.com
Reliable and Consistent Excellence
20 December 2022

I've had the Samsung Galaxy S21 5G for nearly two years now. I've found this device consistently meets my expectations for what I consider to be a top tier smartphone.Starting with the display, the 120hz feature elevates the general experience to that of a truly premium device. On competing products, the 120 hz function is often gatekept to the Pro models. It's inclusion on the base model S21 is a testament to Samsung's commitment to offering a premium experience across it's S line of mobile devices.The processor is the capable Snapdragon 888 built on a 5nm process. The performance of this phone is superb though the phone can heat up when performing demanding tasks or in hot environments. When streaming videos, playing games or taking photos and video the phone ... MoreI've had the Samsung Galaxy S21 5G for nearly two years now. I've found this device consistently meets my expectations for what I consider to be a top tier smartphone.Starting with the display, the 120hz feature elevates the general experience to that of a truly premium device. On competing products, the 120 hz function is often gatekept to the Pro models. It's inclusion on the base model S21 is a testament to Samsung's commitment to offering a premium experience across it's S line of mobile devices.The processor is the capable Snapdragon 888 built on a 5nm process. The performance of this phone is superb though the phone can heat up when performing demanding tasks or in hot environments. When streaming videos, playing games or taking photos and video the phone is able to maintain a high standard of performance. Though the experience isn't without an occasional hiccup, the experience left me satisfied and the speed of the device is still remarkable.The Camera array on this device is a triple camera set up with a 12 MP main camera, a 12 MP ultra wide and a 64 MP sensor used for telephoto capabilities and 8k recording at 24 fps.Though the 8K recording seems to still be rather limited, the phone shines in taking stills in challenging lighting situations and the video quality is of great quality in good lighting.In lower light, both the Main and Ultra wide cameras arecapable of outputting great photos especially when utilizing the night mode function. Lowlight videos tend to suffer from noise and lessened stability though the output is still among the upper tier of smartphone video. Overall the camera array still holds ups even 2 years later, and the results speak for themselves.After 2 years, the battery life has depleted a bit and there are occasional hiccups that occur when performing challenging tasks. Despite this, the S21 5G has handled every obstacle and challenge I've put it through. I've dropped the phone countless times, handled it roughly and even so the phone holds up. I hope to hold on to this device for a bit longer before I upgrade to hopefully an even better Galaxy S device.

jjino originally posted on samsung.com
Samsung S21+ 5G is a decent phone
23 May 2022

I got this several months ago and this is my second attempt to write this (darn blockers)I upgraded from a Samsung S*+ and the S21+ is, decent.The software for transferring from the old phone is great and is very solid. The phone itself, even without a case feels very solid. The interface can be a bit overwhelming at first in terms of setting up new tones and alarms, but how often do you really have to set those up? The low light camera is very impressive.I had put off updating for a long time because of the fingerprint scanner. The on screen scanner I was hesitant about, and my thoughts on it have been largely fulfilled. The old scanner was "mechanical" and seems far more robust. The onscreen seems a bit finicky and your finger does not naturally go to the ... MoreI got this several months ago and this is my second attempt to write this (darn blockers)I upgraded from a Samsung S*+ and the S21+ is, decent.The software for transferring from the old phone is great and is very solid. The phone itself, even without a case feels very solid. The interface can be a bit overwhelming at first in terms of setting up new tones and alarms, but how often do you really have to set those up? The low light camera is very impressive.I had put off updating for a long time because of the fingerprint scanner. The on screen scanner I was hesitant about, and my thoughts on it have been largely fulfilled. The old scanner was "mechanical" and seems far more robust. The onscreen seems a bit finicky and your finger does not naturally go to the location, as the old one placed on the back of the phone did. It can often take several attempts to place your finger correctly to start the phone. Sure, it will tell you where to put your finger, but aside from that, I find it inconvenient. I know why they did it, for more camera space on the rear, but in all honesty, I bought a phone, not a camera, if I wanted one of those I would buy a camera.Overall, I am generally pleased with the phone, but I also miss the notification light on the front. It was handy and since I do not always have my phone glued to me, the flashing indicator was handy.Would I recommend it, sure, its decent. But overall, I feel it has lost more of the handy features they used to have than it gained, unless you shoot a lot of low light pictures.

RKD13a originally posted on samsung.com
The Best 5G phone even a year later
31 October 2022

Samsung makes quality products that are durable. With frequent updates my phone always has the latest Android version so I can enjoy the latest features. I love the cameras on my S21 Ultra 5G. Thy take stunning photos even in dark environments. Being one of the most popular phones, it's easy to find any type of accessories and cases that you need. The display is great it has a 120Hz refresh rate for smooth scrolling. The battery is big enough for all day use, even a year later. I never find myself having to change my phone throughout the day. I only charge it when I go to sleep. I watch some videos online, use social media and listen to music and I still have about 30% at the end of the night. It's a great feeling, I feel safe having that peace of mind that my phone ... MoreSamsung makes quality products that are durable. With frequent updates my phone always has the latest Android version so I can enjoy the latest features. I love the cameras on my S21 Ultra 5G. Thy take stunning photos even in dark environments. Being one of the most popular phones, it's easy to find any type of accessories and cases that you need. The display is great it has a 120Hz refresh rate for smooth scrolling. The battery is big enough for all day use, even a year later. I never find myself having to change my phone throughout the day. I only charge it when I go to sleep. I watch some videos online, use social media and listen to music and I still have about 30% at the end of the night. It's a great feeling, I feel safe having that peace of mind that my phone is not dead because I use my phone for everything: as a keyless entry, to pay using Samsung Pay, to order an ride, to make calls, for directions. It's a great phone and a great investment because it will last several years and you won't need to buy another phone during that time.

Galand92 originally posted on samsung.com
The Best Phone I've Owned so Far!
4 December 2022

I got this phone as a gift last Christmas and I couldn't have asked for a better gift. I've always been a devoted Apple user and never thought to ever get a Samsung phone. However, after seeing an ad for the Samsung Galaxy S21, I could not get my eyes off of the design and the amazing colors! After I got my Phantom Violet S21+, I thought I'd take a long time to get used to it, but that is not the case at all! From the getgo, I was so excited and got used to the system fast. I grew to love the customizability and features this phone provided. Not only that, but I love the camera quality—it can zoom in so clear and so far. Further, I can't get enough of the design and how fast this phone is, as well as the battery-life (seriously the battery-life is so good.) I've ... MoreI got this phone as a gift last Christmas and I couldn't have asked for a better gift. I've always been a devoted Apple user and never thought to ever get a Samsung phone. However, after seeing an ad for the Samsung Galaxy S21, I could not get my eyes off of the design and the amazing colors! After I got my Phantom Violet S21+, I thought I'd take a long time to get used to it, but that is not the case at all! From the getgo, I was so excited and got used to the system fast. I grew to love the customizability and features this phone provided. Not only that, but I love the camera quality—it can zoom in so clear and so far. Further, I can't get enough of the design and how fast this phone is, as well as the battery-life (seriously the battery-life is so good.) I've even convinced many of my friends—who are die-hard Apple users—to liking this phone, and most of them plan to get one this Christmas for themselves! It's just so in tune with how you want it to look and operate, something I couldn't do on any of my old phones. Overall, I love this phone and don't plan on upgrading anytime soon, it's just great. If I do end up upgrading, I'll definitely have Samsung as my top choice, because after switching over?... I seriously can't look back.

cassifras originally posted on samsung.com
WORST Samsung phone ever!
16 September 2021

I changed from apple in 2010 to Samsung and have never had any issues with any of the phones, I have only ever not had a Samsung 9. This phone is by far the absolute worst phone I have ever had If I could give this phone a rating of -1 I would. My whole family has this phone and it is so bad we are all considering switching to iPhones because of the quality of the Samsung 21 which really upsets me as I've always loved this brand and have been a loyal customer for more than 10years now and I really don't want to switch to an iPhone but if this is quality of phones Samsung now produce its not worth being a customer anymore. The phone CONSTANTLY switches off multiple times a day! It also gets so hot atleast 3 times a week and just crashes even when you are not using ... MoreI changed from apple in 2010 to Samsung and have never had any issues with any of the phones, I have only ever not had a Samsung 9. This phone is by far the absolute worst phone I have ever had If I could give this phone a rating of -1 I would. My whole family has this phone and it is so bad we are all considering switching to iPhones because of the quality of the Samsung 21 which really upsets me as I've always loved this brand and have been a loyal customer for more than 10years now and I really don't want to switch to an iPhone but if this is quality of phones Samsung now produce its not worth being a customer anymore. The phone CONSTANTLY switches off multiple times a day! It also gets so hot atleast 3 times a week and just crashes even when you are not using the phone, its just simply turned on. It gets so hot that I have to take my phone case off it and leave it for almost an hour to cool down. I have done every reset possible from speaking Samsungs customer service team to my service providers customer service team every system reboot and software update. I have done EVERYTHING and nothing stops this from happening. I thought I just had a lemon of the pack but my parents both have the same phone exact issue with theirs and as an older generation they do not have any social media apps or download anything for the phones to crash all the time and get so hot, they literally only use it to call and text people and that's sometimes only a few times a week! Due to this experience with my phone and my families and some friends who have the exact same phone I realized that my phone is not a lemon its actually just the Samsung S21. I was given the option to send the phone in to get looked, after explaining iam in lockdown and cant go anywhere I also do not have a replacement phone to use in the meantime and no phone replacement phone was offered. This phone constantly crashes if I even open up any of the apps already installed into the phone when you purchase it, has completely switched off while in the middle of business calls and meetings and is absolutely the worst phone I have ever had 1000% and comparing it to my 2010 iPhone that phone is better than the Samsung S21. I would absolutely never recommend this phone to anyone thinking of purchasing it!

Joanna005 originally posted on samsung.com

Specification

General
Product TypeSmartphone
Manufacturer Model NumberSM-G996B
Form FactorTouch
ProtectionDustproof, splashproof, water-resistant