Arrived cracked and would not work. Was offered to return for replacement however had already discarded.

Thanks for having the option to export pics. But the software is really bad. It renames all the pictures with its own extension '~picture', '~video'. There is not sort order by images properties like data modified. Instead were given a crappy way of sorting the pictures copied on date, which is not useful

I got this drive specifically to make transferring pictures more convenient from my phone to an external device (this drive). I really want to love this product for its massive space and convenience, however it has been inconsistently good. Perhaps it’s because I have an older phone (iPhone 6), but when I plug it into my phone, my phone doesn’t always recognize it’s in and asks me to insert the drive when it’s already in. And too often the app will crash (I think that’s what’s happening) forcing me to start over. So I can only reliably use it as a regular flash drive to plug into my computer, and not with my iPhone. It works fairly well with my computer, however just disappointed it doesn’t work well with my phone.