awesome coffee completely automated brilliant

Conflicted

John Lewis replaced the first bin due to a faulty lid function. According Eko the bin has a "rare" but unsolvable issue where the sensor just stops working for no reason.Not only was this an unfortunate comment to make directly to a customer, but I'm tempted to suggest that if they knew about the issue then it should have been resolved at the testing stage. Why push it onto unsuspecting customers who have paid a lot of money for this bin.I bought this bin partly to help me following hand surgery. It let me down when I most needed it. John Lewis efficiently dealt with the problem and sent me a replacement. The new one is working well but I just don't have a high level of confidence in it now.

Easy, Simple and Automatic

This is a great addition to our new kitchen. 3 easy steps to setup and simple to use with the press of a button you have an automatic made coffee with milk

Quiet achiever

Very happy, it makes a lovely coffee. It is much quieter than our last machine, which was a Delonghi. Looks great in the kitchen, and feels like good quality. Easy to use.

Review of SMEG BCC13BLMUK Bean to Cup Coffee Machine - Matte Black

this is an expensive machine bought for its simplicity of use, real bean to cup operation and size in a small kitchen. it looks good, is easy to use and keep clean and produces a decent black coffee/expresso drink of different types. however its milks drinks due to what appears to be to the lack of a decent pre heating milk function are poor. i have found that milk has to be first preheated externally of machine when using the milk function and without which this machine is not up to the job of for example producing a decent temperature hot chocolate or latte. i would not therefore recommend this machine due to its cost and there are other models including a SMEG with a steam wand and other makes and models on the market that can do all of this for the same price or ... Morethis is an expensive machine bought for its simplicity of use, real bean to cup operation and size in a small kitchen. it looks good, is easy to use and keep clean and produces a decent black coffee/expresso drink of different types. however its milks drinks due to what appears to be to the lack of a decent pre heating milk function are poor. i have found that milk has to be first preheated externally of machine when using the milk function and without which this machine is not up to the job of for example producing a decent temperature hot chocolate or latte. i would not therefore recommend this machine due to its cost and there are other models including a SMEG with a steam wand and other makes and models on the market that can do all of this for the same price or less albeit perhaps some may be not quite bean to cup or as small or good looking. to be honest a bit disappointing.

Smooth operator...

Really smooth opening and closing but probs a bit too pricey overall