Purchased this fry pan about a month ago and followed the directions for cleaning and setting it up. Have used it about 8 times. On the lowest setting (below minimum on the dial) it burns food in one section of the fry pan but not anywhere else. Second to this in that same section it is incredibly difficult to clean. It has to be soaked to be able to remove the food debris and the ceramic remains stained and rough. It is now getting scratches from having to rub so much to get the surface clean - and it still isn't clean! Even gets scratches when using wooden/plastic/rubber utensils. Incredibly frustrating and disappointing. This product is not recommended, a waste of my hard earned money. Unfortunately will have to go back to a Teflon coated product.

Have read a heap of negative reviews, but haven't had anywhere near the same experience.Haven't had any issues with anything sticking, or burning.I've cooked heaps of stuff in it, burger patties, steakettes, onions, rissoles, pork chops, steak, mince (ie bolognese), fish fillets, pancakes, sausages, toasted sandwiches, pasta, bubble 'n squeak, lamb chops, spare ribs, chicken wings and legs (marinated or not), bacon and eggs, omlette, schnitzels...Never burnt anything, or had issues with sticking.I mainly use medium heat, and canola spray, or fat in the meat itself, ie. bacon...Maybe everyone who had issues either got a "bad" one, or are just a bit rough on the gear?

Have been using Sunbeam electric frypans for years and for a change this time, I bought the Duraceramic instead of the normal non-stick frypan. Love how all I do is pour hot water into the pan when finished cooking and then cleaning up afterwards is a breeze. Just a tad surprised though about the slight darkish stain that has appeared in my pan in the shape of the under-pan heating element bar which I can't seem to remove.