The item is in the original, sealed packaging with no missing or damaged parts. The item is not used in any way. Please Note: Refunds can only be made to the original account of payment. The customer is responsible for return postage costs Original postage and insurance costs are not refundable. If an item is found to be faulty within 14 days, the item will be treated as Dead on Arrival (Doa). Assessment may apply in some circumstances before a refund or replacement can be issued. Please note: The customer will be responsible for any return postage costs.