Overall, I appreciate the thought and effort that Thule applied in developing this product. It is a good seat; however, to my mind, there are a few really glaring issues with the product.1. The harness needs improving. On a recent ride, I felt this pecking in the centre of my back. I stopped to investigate and I discovered that my son had freed his arms and upper body from the harness and that this "pecking" was from the visor of his helmet as his upper body flopped around in the seat. I'll admit, he's an escape artist, but his efforts to "David Blaine" his way to freedom would most likely be thwarted if the harness included a sternum strap.2. The clamp mechanism that affixes the seat to my pannier rack is finicky and, I feel, it is the most likely part of the ... MoreOverall, I appreciate the thought and effort that Thule applied in developing this product. It is a good seat; however, to my mind, there are a few really glaring issues with the product.1. The harness needs improving. On a recent ride, I felt this pecking in the centre of my back. I stopped to investigate and I discovered that my son had freed his arms and upper body from the harness and that this "pecking" was from the visor of his helmet as his upper body flopped around in the seat. I'll admit, he's an escape artist, but his efforts to "David Blaine" his way to freedom would most likely be thwarted if the harness included a sternum strap.2. The clamp mechanism that affixes the seat to my pannier rack is finicky and, I feel, it is the most likely part of the rack to malfunction or break. The clamp tightens along two plastic threaded rods. It tightens to the rack with ease, but releasing it is onerous. As per the instructions, I press the key-lock button and turn the knob to release the clamp; however, for our product, it requires some unnecessarily forcible coaxing to get the clamp to engage the threads and loosen. If a part was to break during our time with this product, I am almost certain this would be the one. It is a design or materials selection flaw or both.3. The last issue is very concerning. It has to do with the guard panel that sits medial/inside my son's legs and protects him from the spinning rear wheel and from splashes of mud and water. This panel flares outward from the midline of the bike and, coincidentally, lines up perfectly with my foot on the pedal. When riding my heel will often strike the panel and, in the worst instances, will knock my foot off the pedal. I have strong bike handling skills, but depending on the circumstances unexpectedly knocking my heel off the pedal can, at best, be an inconvenience and, at worst, outright dangerous. I've thought about taping the edges of the panels together or poking a hole through the panel to zap-strap them to bring them out of the line of my heels on the pedals. Both solutions would work, but I'm left wondering why I should have to make aftermarket modifications to make the product safe to use. This should have been anticipated during the design and prototyping phase of developing this product. For reference, I use the seat on a typical commuter-style road bike with a standard-length pannier rack. I clamp the seat in the back third of the rack; however, I still get heel strikes.Overall, this is a decent bike seat that, aside from these issues, would be an excellent one. With a few aftermarket modifications, I can eliminate some of the issues I've experienced, but this raises the question of how these issues were missed and why the product entered production with these issues unresolved.My previously unwavering confidence in Thule products has faltered.

I love the bike seat, the rack for above your tire under your child seat is imperative! Otherwise, any little bumps you hit the seat WILL hit your tire. My biggest woe about getting this seat was that they did not include the adaptor, they included the key(s) for it but never the adaptor so I ended up having to buy the adaptor separately, after having no luck with their customer service line, despite the man being very friendly, nor did writing in an inquiry about the warranty. That was a huge disappointment because I install the seat & I had already waited 2-3 months for it’s arrival. So the seat is amazing but just don’t be surprised if they don’t send all the parts, thankfully, I was able to acquire it. May have better luck going through Amazon, they may handle ... MoreI love the bike seat, the rack for above your tire under your child seat is imperative! Otherwise, any little bumps you hit the seat WILL hit your tire. My biggest woe about getting this seat was that they did not include the adaptor, they included the key(s) for it but never the adaptor so I ended up having to buy the adaptor separately, after having no luck with their customer service line, despite the man being very friendly, nor did writing in an inquiry about the warranty. That was a huge disappointment because I install the seat & I had already waited 2-3 months for it’s arrival. So the seat is amazing but just don’t be surprised if they don’t send all the parts, thankfully, I was able to acquire it. May have better luck going through Amazon, they may handle missing product better, sadly. But the product itself it’s awesome I have a Trek mountain bike & she falls asleep on rides, with the proper rack, bumps won’t be an issue, & it’s super safe. She’s 3 years old & 20-30lbs.

No matter the positions/settings I have it on the bike, the back of my feet hit the plastic shields. There is not enough clearance between the shields and pedals.For reference my foot is a US9, bike is a medium size frame, and pedalling with the normal technique.Having your foot getting hit each pedal rotation makes it more difficult to ride smoothly.