I am a qualified chef so I understand the grilling process, and I have found the domed glass heat source in the Ziegler and Brown turbo classic to be inadequate to seal and grill a steak properly. To achieve a better heat source I have swapped the burners which works better but there should be a defusser of some type between the burner and the grill bars. Can you help me with this problem?Ross Wiseman

Best value for the money in BBQ cooking

Having had numerous BBQs over 50 years The Z+G Turbo classic is hands down the best BBQ I have ever had the priviledge of cooking on.The heat is even accross the entire cooking surface and the end results are excellentI have cooked steak/lamb racks/ seafood + pizza + pork ribs al with similar resultsAll in all one of lifes no regret purchasesThank u

Great BBQ

I’ve had my Turbo for 2 years now and it has been great. The quartz burners are plenty hot enough, to the point where you need to be careful not to burn your hand with the radiant heat, so my experience is different to some other reviewers who have complained about lack of heat. No rust whatsoever on any of the components. My only gripe is that the markings around the gas knobs and the safety/operating instructions have all come off. It is only ever wiped down with a chux and water so this is poor for a BBQ at this price point.

Great BBQ but really let down by issues

High and consistent heat, great for searing steaks. Cooks on the grill plates like a dream so would get a 5 star from me if it weren't for several niggling issues that drag it down.- Domes over the heat source catch fat and grease, holding it there while it burns off meaning it's way more prone to flare ups than any bbq I've had previously.- Knobs are all bunched together on one side so they're really hard to get your fingers in to clean around, plus you lose track of exactly where your burners are under a plate because they don't line up.- Despite being marketed as a "Premium" product, the markings around the knobs and on the fascia just came off inside 6 months so it just looks ratty.-Badge is just stuck on, and sits proud as well so again it's harder to ... MoreHigh and consistent heat, great for searing steaks. Cooks on the grill plates like a dream so would get a 5 star from me if it weren't for several niggling issues that drag it down.- Domes over the heat source catch fat and grease, holding it there while it burns off meaning it's way more prone to flare ups than any bbq I've had previously.- Knobs are all bunched together on one side so they're really hard to get your fingers in to clean around, plus you lose track of exactly where your burners are under a plate because they don't line up.- Despite being marketed as a "Premium" product, the markings around the knobs and on the fascia just came off inside 6 months so it just looks ratty.-Badge is just stuck on, and sits proud as well so again it's harder to clean. One of them is wonky so overall the finish could be improved given what you expect it to be for the money.- Plumbing fixtures under the sink don't match any of the standard fitting sizes available in Australia so rather than plumbing it in to the house properly we've had to use the supplied flexi hose which the plumber assures us will one day split, and GAFFER TAPE.

Intense heat

The bbq was recommended due to its reduced flare ups and great heat value. The heat out of this beast blows you away. Gets up to speed very quickly, and can maintain it with no effort. The bvbq looks great, easy to clean, and solid. Reduced flare ups? Yeah not so sure on that, it flares up probably more than my last bbq, as long as you are aware and keep an eye on things, it matters little.

Landfill

The rust in this bbq is extremely bad. Rust bubbles from beneath clean, dry and protected surfaces. Bolts and fittings all rust. Burner piezo ignition fails and can't be replaced. The drip tray beneath the burners is unhygienic.Cheaply built rubbish.

Overpriced / Overhyped BBQ and Terrible customer service

I’m really disappointed in my BBQ. How it was sold to me as advanced burner technology and ease of cleaning versus it being just a really expensive BBQ. The burners that aren’t supposed to allow fat fires, flare up everytime it’s used. The glass burner covers are hard to clean and you really need to clean them every time you use the BBQ otherwise they can’t be cleaned. On top of my disappointment in the BBQ itself, BBQ galore have provided terrible customer service. I needed to wait to receive one of my side carts due to stock levels. They said it would be delivered and installed at my house within 4-6 weeks when stock arrived. It’s been almost a year and I still don’t have it. I’ve called BBQ galore 3 times to follow up on this and they haven’t been able to find a ... MoreI’m really disappointed in my BBQ. How it was sold to me as advanced burner technology and ease of cleaning versus it being just a really expensive BBQ. The burners that aren’t supposed to allow fat fires, flare up everytime it’s used. The glass burner covers are hard to clean and you really need to clean them every time you use the BBQ otherwise they can’t be cleaned. On top of my disappointment in the BBQ itself, BBQ galore have provided terrible customer service. I needed to wait to receive one of my side carts due to stock levels. They said it would be delivered and installed at my house within 4-6 weeks when stock arrived. It’s been almost a year and I still don’t have it. I’ve called BBQ galore 3 times to follow up on this and they haven’t been able to find a record of this and has told me they would sort it out and call me back. They have never called me back once and everytime I call back we have to start the process again. I guess they are just hoping I will give up.

So close to being great

Overall it’s a really good barbecue, but a few little niggly things prevent it from being a great barbecue.1) Five burners is ridiculous overkill, I can only use it on very low settings otherwise everything just gets charcoaled. The four burner would’ve been more than ample, wish I’d known & got that one.2) The hotplate drain hole is right above the centre burner if you install the plate as per instructions, which is stupid as you get flare ups and fat build up on that burner glass. I returned and queried this and was advised that used to be only a four burner but they changed it to 5 and obviously they didn’t re-engineer the plate.3) As the unit comes in pieces and you have to build it yourself select which jets you use and install the supply hose. How this is ... MoreOverall it’s a really good barbecue, but a few little niggly things prevent it from being a great barbecue.1) Five burners is ridiculous overkill, I can only use it on very low settings otherwise everything just gets charcoaled. The four burner would’ve been more than ample, wish I’d known & got that one.2) The hotplate drain hole is right above the centre burner if you install the plate as per instructions, which is stupid as you get flare ups and fat build up on that burner glass. I returned and queried this and was advised that used to be only a four burner but they changed it to 5 and obviously they didn’t re-engineer the plate.3) As the unit comes in pieces and you have to build it yourself select which jets you use and install the supply hose. How this is any different for LPG that you have to get a plumber to certify it for use on natural gas is a farce!Very good build quality and easy to assemble because all the holes lineup and the instructions are clear.

This thing is amazing! I haven't owned many, because I only buy good ones! Best BBQ I've owned.

I agree with Lumpy, this thing is amazing! I don't understand where the negative comments come from either?? I expect most people have decided to change it over from bottle to town gas and haven't performed the required jetting change, maybe...Yes, you do have to preheat the grill prior for 15 minutes (hood down), much like you do with most gas grills, it aids in the pre cooking cleaning phase and for sterilizing...Ours is plumbed into the house gas. I have 4 RQT's (Quartz) burners generally fitted. Sometimes I simply remove 2 of the burners and use ceramic beads or the cast iron burners, a simple quick swap over anyhow. I also have the rotisserie accessory kit as well.But once this thing is cranking, this thing burns like an imploding sun! I generally cook with ... MoreI agree with Lumpy, this thing is amazing! I don't understand where the negative comments come from either?? I expect most people have decided to change it over from bottle to town gas and haven't performed the required jetting change, maybe...Yes, you do have to preheat the grill prior for 15 minutes (hood down), much like you do with most gas grills, it aids in the pre cooking cleaning phase and for sterilizing...Ours is plumbed into the house gas. I have 4 RQT's (Quartz) burners generally fitted. Sometimes I simply remove 2 of the burners and use ceramic beads or the cast iron burners, a simple quick swap over anyhow. I also have the rotisserie accessory kit as well.But once this thing is cranking, this thing burns like an imploding sun! I generally cook with the hood down and take progressive peeks for the progress. I clean the quartz tamers on occasion with BBQ cleaner, all good there. I live inland, so I don't have the rust issues, but I do cover it up when not in use for prolonged periods. Definitely haggle and keep your eye out for a bargain. Great BBQ.

Turbo Classic Canberra

Great BBQ.Looks fantastic people are always impressed by it on the deck.Generally easily cleaned however there are some hard to reach peices that are difficult/ stubborn.The flame thrower ignition is not my favourite and can take a few turns to get it going.Radiant heat keeps moisture with in the meat as promised.The oven heat can be difficult to maintain for longer baking/ roasting.Overall I am happy with the BBQ and I would recommend the purchase for others.