I have been dealing with kogan since i first started using online and have always been pleased with the sirvice.

Haven’t actually used it yet but it looks good and has a 1 year warranty which is peace of mind

Delivered as promised and in good condition. Battery is holding up so far

Do not buy this item

I bought this item at full price and my phone does not function properly. The mobile data does not function yet my old phone functions perfectly with the same SIM. I have tried to contact customer care multiple times and the store does not send back emails. do not buy

Good price and confidence

I bought an iPhone from Kogan, the price was cheap and I had confidence that I would receive the iPhone as I have purchased an iPhone from Kogan before.It took about a week to arrive, it's in good order and my son is happy with it.

Great easy service

Ordered 2 refurbished iPhone 11s that arrived promptly. Really happy with the service. Only issue we had is that one of the phones has a non-genuine Apple screen and while the phone appears to work ok, there is a constant message in ‘Settings’ stating that the part is non-genuine. Apart from that can not fault Kogan.

Problems with product and refund

I always appreciate Kogan`s service, but i am having a lot of problems with this store.Product was not adviced to be used instead of new. Returned it 30 days ago and never received refund. Store always says it is being checked and processed. A lot of headaches with 3rd party.

Silent button doesn’t work??

Overall the phone is good but for some reason the silent mode button doesn’t work. If I want to put my phone to not ‘ping’ every two seconds I just have to put it on ‘do not disturb’ which is annoying.

That the product works

The iPhone 11 I received was faulty and the microphone didn’t work I’m sending it back to get a full refund I’m have unhappy and disappointed with Kogan

iPhone 11

My phone arrived promptly, this is the 2nd refurbished iPhone I have bought from Kogan, both times the phones have been in excellent condition, no marks or scratches to be seen, you could easily believe they were brand new 😊