24TB G-RAID SHUTTLE 4
24TB G-RAID SHUTTLE 4
24TB G-RAID SHUTTLE 4
24TB G-RAID SHUTTLE 4
Last updated at 02/27/2026 15:53:40
SanDisk Professional G-RAID SHUTTLE 4 - Hard Drive Array - 72 TB - 4 Bays - 18 TB HDD x 4 - Thunderbolt 3, USB 3.2 Gen 2 (external)
originally posted on bhphotovideo.com
I have been using G-Technology drives for almost 10 years. They are tried and true. Now that WD owns them, I still LOVE the products. Super low failure rates on WD hard drives, great quality to the enclosure, and super quiet. The old G-Speed Shuttles have been amazing for me. When I switched to the M2 Macs, the G-speeds no longer worked (Which was a bummer). So I was forced into upgrading to this. But I love it, same quality as before but much better design. Love the hard drives are accessible through the front, and not the top like before. Love the handle, and the entire thing feels a lot beefier.
originally posted on westerndigital.com
I was originally excited to get this new Shuttle raid, though I now realize my past connectivity experiences with G-RAID should have been a warning. Previously, I recall having had portable G-RAID drives where Firewire and USB connections would be loose and cause the drives to dismount randomly with the slightest movement of the cable or drive. And now the very same thing is happening with this G-RAID Shuttle chassis frequently disconnecting from Thunderbolt. I have tried several different makes of Thunderbolt cables and none of them will fit snugly in the connection on the raid. Instead, the connector only goes in about halfway or 3/4 of the way. This results in the Thunderbolt cable being prone to wiggle at the connection point, so if the cable is accidentally ... MoreI was originally excited to get this new Shuttle raid, though I now realize my past connectivity experiences with G-RAID should have been a warning. Previously, I recall having had portable G-RAID drives where Firewire and USB connections would be loose and cause the drives to dismount randomly with the slightest movement of the cable or drive. And now the very same thing is happening with this G-RAID Shuttle chassis frequently disconnecting from Thunderbolt. I have tried several different makes of Thunderbolt cables and none of them will fit snugly in the connection on the raid. Instead, the connector only goes in about halfway or 3/4 of the way. This results in the Thunderbolt cable being prone to wiggle at the connection point, so if the cable is accidentally moved, and the raid will then abruptly disconnect. I have been in contact with Western Digital, we swapped the chassis for a 2nd one, but the issue is the same for the new chassis and the disconnect problem still persists. Even after adding third-party Thunderbolt connector mounts that attempt to keep any attached Thunderbolt cables from wiggling in the G-RAID connection point, the slightest movement of cables makes the raid disconnect! And my system is a permanent setup-- even though the G-RAID Shuttle drive enclosure is portable, it remains in the same position on my desk. The Thunderbolt cables are of high quality as well. This issue has gotten to the point where I am ready to get rid of the G-RAID Shuttle in hopes of finding a more reliable product and manufacturer.
originally posted on westerndigital.com
Thought this was going to be a great solution for my production company, man was I wrong. Got the best WD drives to go in it, and the thing works maybe 1 time out of 10 for any reasonable length of time. Can't work off of it despite the high read/write speeds, and even in trying to transfer the data to a new drive, it's crashed my computer 7-8 times. 0/10, wouldn't recommend to anyone.
| Storage | 72 TB |
SanDisk Professional G-RAID SHUTTLE 4 - Hard Drive Array - 72 TB - 4 Bays - 18 TB HDD x 4 - Thunderbolt 3, USB 3.2 Gen 2 (external)
I have been using G-Technology drives for almost 10 years. They are tried and true. Now that WD owns them, I still LOVE the products. Super low failure rates on WD hard drives, great quality to the enclosure, and super quiet. The old G-Speed Shuttles have been amazing for me. When I switched to the M2 Macs, the G-speeds no longer worked (Which was a bummer). So I was forced into upgrading to this. But I love it, same quality as before but much better design. Love the hard drives are accessible through the front, and not the top like before. Love the handle, and the entire thing feels a lot beefier.
I was originally excited to get this new Shuttle raid, though I now realize my past connectivity experiences with G-RAID should have been a warning. Previously, I recall having had portable G-RAID drives where Firewire and USB connections would be loose and cause the drives to dismount randomly with the slightest movement of the cable or drive. And now the very same thing is happening with this G-RAID Shuttle chassis frequently disconnecting from Thunderbolt. I have tried several different makes of Thunderbolt cables and none of them will fit snugly in the connection on the raid. Instead, the connector only goes in about halfway or 3/4 of the way. This results in the Thunderbolt cable being prone to wiggle at the connection point, so if the cable is accidentally ... MoreI was originally excited to get this new Shuttle raid, though I now realize my past connectivity experiences with G-RAID should have been a warning. Previously, I recall having had portable G-RAID drives where Firewire and USB connections would be loose and cause the drives to dismount randomly with the slightest movement of the cable or drive. And now the very same thing is happening with this G-RAID Shuttle chassis frequently disconnecting from Thunderbolt. I have tried several different makes of Thunderbolt cables and none of them will fit snugly in the connection on the raid. Instead, the connector only goes in about halfway or 3/4 of the way. This results in the Thunderbolt cable being prone to wiggle at the connection point, so if the cable is accidentally moved, and the raid will then abruptly disconnect. I have been in contact with Western Digital, we swapped the chassis for a 2nd one, but the issue is the same for the new chassis and the disconnect problem still persists. Even after adding third-party Thunderbolt connector mounts that attempt to keep any attached Thunderbolt cables from wiggling in the G-RAID connection point, the slightest movement of cables makes the raid disconnect! And my system is a permanent setup-- even though the G-RAID Shuttle drive enclosure is portable, it remains in the same position on my desk. The Thunderbolt cables are of high quality as well. This issue has gotten to the point where I am ready to get rid of the G-RAID Shuttle in hopes of finding a more reliable product and manufacturer.
Thought this was going to be a great solution for my production company, man was I wrong. Got the best WD drives to go in it, and the thing works maybe 1 time out of 10 for any reasonable length of time. Can't work off of it despite the high read/write speeds, and even in trying to transfer the data to a new drive, it's crashed my computer 7-8 times. 0/10, wouldn't recommend to anyone.
Negatives:Had to employ an IT expert to install it as I had no time to fiddle with it as it is not a simple plug and play type. It is annoying that there is No sensible instructions with the package to start for a product so expensive. M1 Chip related information should have been included and the links take you to an outdated site. It is a noisy beast with no functional on/ off button despite having an on/ off button at the back. It does not function whatever you go: press and release, press for 5-7seconds as many have said and then release - no response. Ejected the drive from the computer and then removed the cable from the computer but still the fan is going on forever. Have to remove the plug from the wall to put it off. The question is if this is designed not ... MoreNegatives:Had to employ an IT expert to install it as I had no time to fiddle with it as it is not a simple plug and play type. It is annoying that there is No sensible instructions with the package to start for a product so expensive. M1 Chip related information should have been included and the links take you to an outdated site. It is a noisy beast with no functional on/ off button despite having an on/ off button at the back. It does not function whatever you go: press and release, press for 5-7seconds as many have said and then release - no response. Ejected the drive from the computer and then removed the cable from the computer but still the fan is going on forever. Have to remove the plug from the wall to put it off. The question is if this is designed not to be off and if so why is it not mentioned anywhere in the documents or am I missing something else?Positives:Fast read and write at least for photo editing and video editing work even though I use a SSD for video editing, Good enough space for most users who need to store safely, good value for money at this time compared to other products.Conclusion:Get this if you need some reduced levels of anxiety about loosing your valuable data.
Mine arrived a couple of weeks ago. It took me a couple of days to understand the setup, mounting it on my Mac Studio Ultra. I bought the 24T version, preconfigured to RAID 5, giving a usable 18 TB. I’m using 12 Tb for Time Machine backups, and another 6 TB for redundant storage. I have thousands of images and hundreds of videos to scan, digitize, and store. Almost all of them are family memories, and include some photos going back the the first decade of the 20th century, so these are special. The G-RAID Shuttle is fast, quiet and reliable. I’m still learning the software that came with it, since this device is not recognized by my DriveDX software that is monitoring other hard drives. (I also use my Mac as a media server.) I felt compelled to review this when I ... MoreMine arrived a couple of weeks ago. It took me a couple of days to understand the setup, mounting it on my Mac Studio Ultra. I bought the 24T version, preconfigured to RAID 5, giving a usable 18 TB. I’m using 12 Tb for Time Machine backups, and another 6 TB for redundant storage. I have thousands of images and hundreds of videos to scan, digitize, and store. Almost all of them are family memories, and include some photos going back the the first decade of the 20th century, so these are special. The G-RAID Shuttle is fast, quiet and reliable. I’m still learning the software that came with it, since this device is not recognized by my DriveDX software that is monitoring other hard drives. (I also use my Mac as a media server.) I felt compelled to review this when I read some of the other negative reviews here. I do have to confess concern however, if there comes a time that I have a customer service issue. A few years ago I contacted WD about a warranty issue. It was handled, but not a totally pleasant experience. My review here, however, is about the device. Although I had to make sacrifices to be able to afford it, it’s definitely worth it! I’ll update this review with periodic reports of how my future experience with this product goes. And a final comment: I was a little overwhelmed at first. My tech experience is average, but I was able to read the User Guide, and did a little research about RAID. I chose to take this process as a learning experience, and I have no regrets about purchasing it.
I have been a Drobo user for many years now, but I have been noticing the writing on the wall regarding that particular company's future. I was, until quite recently, a Drobo 5D user-one that had roughly 32TB of data stored on the array. Given the extremely limited capabilities of the 5D's physical connection limitations, (IEEE 1394), along with the fact that OS X Big Sur 11.5+ started to have mounting issues that saw the Drobo connected, but unable to write to the drive, I knew it was time for a change.I knew I wanted USB-C as a connection as it is currently the most future-proof cable, but that narrowed down my options only slightly. There are A LOT of storage options out there now, but I was intrigued with RAID-5. I was hitherto using Drobo's proprietary ... MoreI have been a Drobo user for many years now, but I have been noticing the writing on the wall regarding that particular company's future. I was, until quite recently, a Drobo 5D user-one that had roughly 32TB of data stored on the array. Given the extremely limited capabilities of the 5D's physical connection limitations, (IEEE 1394), along with the fact that OS X Big Sur 11.5+ started to have mounting issues that saw the Drobo connected, but unable to write to the drive, I knew it was time for a change.I knew I wanted USB-C as a connection as it is currently the most future-proof cable, but that narrowed down my options only slightly. There are A LOT of storage options out there now, but I was intrigued with RAID-5. I was hitherto using Drobo's proprietary configuration so I had to educate myself on my choices. RAID-5 seemed to be the most current, and displayed a nice balance between storage AND redundancy. I have used SanDisk products quite a bit, so I focused on their lineup as I have had good luck in the past, & they seem to have a large presence in the data storage industry.I know the G-Drive is relatively new, but it does seem like they have had one previous iteration to this model. I figured it'd be tough going back to 4 drives vs. 5 drives, but RAID-5 seemed to offer the same if not better protection than my Drobo did. That said, I pulled the trigger on the 24TB option. A note on RAID-5: ALL the drives must be the same size for it to work, and I only had 2x 14TB 3.5" drives, so I had to buy two more. Overall I still saved money compared to their larger storage options. I immediately noticed a difference with the USB-C to my iMac with regard to file transfers-that has been fantastic. I don't know specific transfer speeds, I just know it's faster. I upload Fujifilm Gfx100s files to my iMac and the import is twice as fast as with the Drobo, so overall a resounding success.The only gripe I have with the G-Drive is the proprietary G-RAID Software Utility you have to install to format it at the outset of connecting it to your computer. There's no real instruction as to how to use it, and I found I had to format and re-format three times to get the correct storage space recognized by the software...it kept telling me I only had 24TB connected even though I had swapped out all 6TB drives for 14TB drives. Also, I could not get the manual/advanced format options to work. Only the "Automatic" function would work for me. I suppose one other gripe I had was swapping out drives involves small screws, so you need workmans tools designed specifically for computers to make any swap out. The Drobo made this process a whole lot easier.I am very happy overall with the product & look forward to my future with USB-C storage speeds!
I purchased this several months ago and it was not the easiest to set up. There is an on/off switch at the back and it does nothing. I have looked at some reviews and apparently they all have the same issue. I have to eject it from the computer and physically pull the plug out every time to stop the fan from going on forever. I'm not sure if it is a good thing or not or if the switch has to be left on all the time for this device.
today mark one month since I spend over $4000 to have an 80TB g-raid system overnighted to me to fix my data issue. I still DO NOT have a working drive in my possession. I have received a total of 3 80 TB drive one to replace the the one before it for not working for the past 4 weeks. I was also give a 30 % discount by the main technician that help me "Matt" that no-one in the company has honored. i have well over 30 hours spent on trying to work with your staff to receive a working drive with no luck after 30 day and 3 new 80TB G-raid system. Please sell working products and honor the discounts that are given. Part of my company has been on hold becasue we need this drive to so we have more storage to work.
I went through 6 months of research before purchasing this product. The computer department at B&H helped me through much of my questions. Ask to speak to Sam. I was able to set up this storage device in about 15 minutes. Once set up, it looks and operates just like a normal external drive via Mac's Finder app. While I don't have a M1 Mac to confirm, I called and spoke to Sandisk and they said that all you need to do is update the drivers on your computer, as noted on the B&H website. While I have not used the product long enough to give a more thorough review, so far I recommend this for a small to medium size production company who needs to have their data backed up in one place.
I've been using G-Drives for years, two years back I bought the 12tb G-Raid (Silver one). It was a great drive system for storage however when editing off of it, it was extremely slow to boot back up, loud and lagged hard when editing in premiere with heavier projects (4K prores, layers, effects etc.). So I finally bit the bullet and bought this G-Raid Shuttle, and it is very impressive. I work off of it daily with no lag, it performs extremely well while editing large scale projects with multiple layers, raw footage, effects, grades, luts, ect. It keeps up and I haven't been able to slow it down, it feels as if you are editing off of a native SSD drive. Great purchase, I highly recommend spending the money for anyone who needs to work daily off of a drive and wants ... MoreI've been using G-Drives for years, two years back I bought the 12tb G-Raid (Silver one). It was a great drive system for storage however when editing off of it, it was extremely slow to boot back up, loud and lagged hard when editing in premiere with heavier projects (4K prores, layers, effects etc.). So I finally bit the bullet and bought this G-Raid Shuttle, and it is very impressive. I work off of it daily with no lag, it performs extremely well while editing large scale projects with multiple layers, raw footage, effects, grades, luts, ect. It keeps up and I haven't been able to slow it down, it feels as if you are editing off of a native SSD drive. Great purchase, I highly recommend spending the money for anyone who needs to work daily off of a drive and wants top performance. Also the fact that it turns on and off with my iMac Pro is a nice touch, no more hunting for a button in the back.
| Storage | 72 TB |
